Dave Mathijs Community Champion

Has the project been re-indexed since its restore?

Hi @cristian.filip welcome to the Atlassian Community! This means that your rule has breached the service limits. Even if you skip fields with data, your rule will still breach the limit. Check if you can change the trigger or add conditions. What are you trying to accomplish with your rule? Can you share the details?

That's strange behavior indeed. Besides possible answers from other community members, I suggest you already submit a support request with Atlassian directly.

Hi @Špetlová Kristýna welcome to the Atlassian Community! This feature is currently rolling out: Jira Premium users can now select up to 5 software projects to show on their business teams' calendars. Surfacing these release dates will give your business teams a clearer picture of their software team’s progress. To get…

Hi @Sherry Nightingale When you are in the Operation Details section of your Bulk Operation, the current project should be selected by default and you only need to change the issue type in the drop down, like this: Is this not the case for you?

To add a column to the board, click on the ellipsis (...) on the right, then click on Configure board See Configure columns for more details.

Hi @Adhish Dixit welcome to the Atlassian Community! Have an admin look at the Issue Type Scheme of associated with your project and make sure that the 'Story' issue type is added as issue type within the issue type scheme. When you click the 'Create' button and select that project, are you then able to select 'Story' as…

Hi @bangun.sudjatmiko What do you want do add? The + Create issue link is available at the bottom of the first column.

Hi @Benjamin Geller welcome to the Atlassian Community! I'm not aware of such change. Maybe some of the other community members can provide you with an answer. As you have a Standard Plan for Confluence Cloud, don't hesitate to submit a support request with Atlassian directly.

Hi @Abhay Patil I'm not aware of such a bug. Don't hesitate to scroll through the open bugs and suggestions in JAC: https://jira.atlassian.com/issues/?jql=project%20in%20(%22Confluence%20Cloud%22)%20AND%20text%20~%20excel%20AND%20resolution%20%3D%20Unresolved%20

Heeft betrokken gebruiker minimaal Browse Projects permission op alle projecten binnen de issue source van het plan?

Beste @Alaca, Kubra Ligt het probleem bij één enkele gebruiker? M.a.w. zien andere gebruikers en beheerder het plan wel? Heeft de betrokken gebruiker tenminste Plans viewer permissie binnen het betreffende plan?

Hi @Vaughan Rivett Internal (or Jira) notifications are intended for people who have a license, so they'll naturally lead to the product URL, Jira Service Management in this case. Customer notifications on the other hand are intended for portal customers, these links will lead to the customer portal. A workaround could be…

Cornetto Classico #vintage

Great to hear you were able,to resolve the issue. Thanks to click my Accept answer button as well.

Hi @Christoph Ficek If you are using 2 different dates, you should configure 2 settings: * Work Estimates Configuration * Track overdue tasks in Structure

Make sure that you customer permissions are set correctly: Customer sharing Control how existing customers find other customers and share requests with them in the portal via the Share with feature: Customers can search for other customers within their organizations: * Customers can use search to find other customers in…

Hi @Engineering welcome to the Atlassian Community! Here are the screenshots of the differences between the Customer (Portal) View: Customer View (Portal) The customer can go to his open request and then click on Share to share it with someone else. Agent View (Jira Service Management) As an Agent, in the right-hand side…

Hi @Shruti Rathore welcome to the Atlassian Community! To auto-schedule issues in your plan: * By default, the Auto-scheduler schedules all of the estimated issues in your plan. If you want to schedule certain issues, select them using the checkboxes in the Scope section. * Navigate to Auto-schedule and configure…

First, I would advise to provide management with a license for Jira and Confluence so they have access to the visualization of the work, whether it is via a board, a dashboard, a report or a Confluence page with embedded links from Jira. You can design a Confluence template page with required (meta)data and create a…

@Prasanna subramaniam My apologies, you are correct. This documentation page provides more info: Verify a domain to manage accounts Check the following sections: * Claim accounts * Claim account settings * Change claim settings * Unclaim accounts When you unclaim accounts, you no longer manage the accounts and we remove…

HI @Prasanna subramaniam , once a domain is verified and the accounts are claimed, you cannot unclaim specific accounts, all the accounts in a claimed domain will be managed.. Create a non-billable policy when you don’t want to pay for certain users. You can only set a non-billable policy as the default policy in the local…

No, you can't natively, that's why these third-party apps exist, they add extra features to Jira.

Hi @Lee Payne welcome to the Atlassian Community! Although I wouldn't be able to provide you with the exact solution to your question, this documentation article might help you to understand the Time constraints and time zones in Opsgenie.

@Rajat Krishnan It seems to me you're trying to share Jira/Confluence information without granting your customer a product license, either for Jira or Confluence, is that correct? As you are on Data Center, Platform Experiences like Goals and Projects (formerly known as Atlas) are unfortunately no option for you. A…

Hi @Santhosh Raj have look at the following documentation article: Manage your customers As long as you don't add customers to a service project, they won't be able to submit requests.

Hi @Christy Lim welcome to the Atlassian Community! What do you mean by "TLE", what does that acronym stand for? You might want to have a look at the Issue layout of a screen: An issue layout has four sections. Description fields section Fields placed in the description section will show on the main area of the issue view.…

@[deleted] The Filter Results gadget for example allows you to add the 'Request Type' in the Columns to display

I understand, you can use the request type in other gadgets though. If my answer helped you, thanks to confirm by clicking the green Accept answer button.

Hi @[deleted] welcome to the Atlassian Community! Interesting question. I just tried to reproduce the issue. Unfortunately, It seems that the (Customer) Request Type cannot be chosen as value for the X or Y axis in a two dimensional filter statistics gadget. There's an open suggestion for…