Stephen Sifers Atlassian Team

Hello Alamgir, Thanks for reaching out in regards to your email not being delivered to your domain. I did check your site and domain and do see your accounts are not registered with the domain you have listed. Upon further inspection, I am able to see a delivery attempt to the domain you have listed but it was returned…

Hello Dinkar, This post is a bit old so the links are referencing an older version, please see /rest/api/1.0/projects/{projectKey}/repos/{repositorySlug}/browse/{path:.*} The example curl call there is as follows: curl -X PUT -u username:password -F content=@README.md -F 'message=Updated using file-edit REST API' -F…

Hello All, To follow-up to resolve the confusion, if you're able to get a 200 and valid response from the endpoint then chances are the Org you're requesting against does not have managed users or a verified domain. More on this may be found at Organizations REST API - Get users in an organization returns an empty list. To…

Hello @Anton from HelloClerk_io , I have escalated this without Dev teams and they are reviewing. We did notice that some of your content is being caught within our spam filter, most likely due to your posts overlapping with keywords spammers typically use. The two common words I see are (See image) I would assume your…

@Anton from HelloClerk_io This has been escalated to us and we're actively reviewing to see what is going on. Regards, Stephen Sifers

Hello, I've worked with our support folks and reviewed your existing case. We're getting you back into support to look at your subscription lapse along with options for recovering potential data. Sorry about the run around here, if you need any further help please don't hesitate to let me know within this thread. Thanks!…

Hello Ali, I checked the account you have listed, along with your entire domain was not able to see any blocks or bounces present. I would have the user check their mailbox again to confirm if the invite is present. If not, then I would suggest checking with your email provider to ensure no filtering is preventing…

Hello, I apologize for the delay here. I've gone ahead and created support requests for both of you, you should both receive emails shortly with the details for the support requests. If you have any further issues with this or need help escalating please reach back out on this thread. Regards, Stephen Sifers

Hello Scott, To ensure I'm understanding, are you wanting to Link a Jira issue to an Epic? or a Confluence page to an Epic? Or is it that you want a workflow to Create issues in Jira from Confluence and then within this workflow link the newly created issues to an Epic? Regards, Stephen Sifers

Hello, Thanks for re-issuing your token and testing again. This seems like a permissions issue as you're able to validate your token. Could attempt to make a call against the following endpoint and report back its results: POST /wiki/rest/api/content/{id}/permission/check I do see a change as of the 24th for the Confluence…

Hello, OAuth tokens will only last 7 days from issue and will need to be re-issued when they expire. Could you please revoke and re-issue your OAuth tokens and attempt your API call again? Regards, Stephen Sifers

Hello Wagner, Thanks for confirming another browser works most of the time. It seems like the issue is from Adobe XD and something is causing a login failure/loop on their end when you attempt to connect. You could check the permissions on what you're linking and ensure there are no restrictions that would prevent…

Hello Svetlana and welcome to the Community! Thanks for providing the steps you took to get you to this point. I took a look and confirmed you're a member of two different Organizations. The one that Confluence registered does not have a verified domain, the other Org that has no products does have a verified domain. To…

Hello Kristian, Thanks for confirming the endpoint you're using and showing how you're authenticating. I do see your Confluence site was upgraded to a standard plan, I mention this as I was going to point out that you might have been hitting an issue with permissions on your Free plan site. (Or your token expired exactly…

Hello Matteo and welcome to the Community. Glad to have you in the Community, with this said I've gone ahead and opened a support case for you with support to enable the legacy editor. Your case is JST-672353 Regards, Stephen Sifers

Hello Wagner, Thanks for including a screenshot and the steps you're taking, or looping in this case. I did take a look at Adobe XD and do see there is a Free Trial, but in order to continue to use their product, they do have a subscription model. I would ask you to ensure you have a valid subscription with Adobe XD. If…

Hello, Happy to help ensure the endpoint is accessible and returning the correct results. To understand what aspect isn't working, could you please either send over the error message to include a (sanitized) screenshot of the output? Another option would be to run a GET on a page with labels to review the JSON formatting…

Hello Sonia and welcome to the Community! Very glad to hear you're getting started with Confluence and looking for tips early on to make your experience better! We have many resources available to get started and understand some of the best ideas on how to use the products, please see the following: * New To Confluence?…

Hello Kristian, Thanks for including the steps you're taking and the information around your token. From the looks of it, I don't believe the issue to your a token or an auth issue. This looks like you're not actually hitting an endpoint but instead a Confluence page. * Could you please let us know which endpoint you're…

Hello Scott, Thanks for the story on where y'all are now and where you're wanting to get to. It sounds like you are at a great opportunity to use Jira and Confluence together to better track tasks. With this said, from your meeting notes you can create a Jira issue (within a project just for your tasks) and then utilize…

Hello, Thanks for sharing what and how you're wanting to do with your app integration. The 403 error is most likely caused by your token being invalid or expired. Within the OAuth article you referenced it states: * 403 Forbidden with {"error": "invalid_grant", "error_description": "Unknown or invalid refresh token.": This…

Hello Ryan, Thank you for the detailed error message and your expected results of the macro. From the information you shared, I'm able to confirm your issue is related to a product defect, Children Display Macro gives an error Undeclared namespace prefix "ac" (for attribute "local-id") | CONFCLOUD-72005 (This looks to be a…

Hello Wagner, Thanks for reaching out about your smartlinks breaking. Could you let us know when they stopped working and also include a screenshot of what you're seeing? This will help us review on our end to find a cause. Regards, Stephen Sifers

Hello Gregory, Thank you for providing the case. I've reviewed the case and do see it's still in progress and has escalated by your supporting engineer internally already. From reviewing the notes in that case, I did want to ensure you're aware of our Cloud Migration content which allows you to approach migrations with an…

Hello, Apologies for skipping over the archived pages. No Archived pages do not towards your page count. I'll update my answer above to reflect this. Regards, Stephen Sifers

Hello Gregory, I see your frustration here and want to let you know we hear you. We do take feedback very seriously at Atlassian, and we want to ensure we have actionable feedback here. With that said, I am able to see you've opened a few cases and do want to target the cases which didn't meet your expectations of our…

Hello, We have a Community article that covers this along with a video to walk you through replacing an Organization admin. Please find this content at How To Guide: Replacing an Organization Administrator in an Atlassian Cloud Instance. Translated to Japanese via Google translate:…

Hello! Thanks for providing the context and what you're intended goal is. To confirm, Blogs (while similar in structure) are not considered pages in the perspective of the Page Index macro. Blogs will not display within the page list. Sometimes pages do have rapid page creation and this can be hard to get in front of. If…

Hello John and welcome to the Community! I was able to see a feature request to have HITRUST introduced to our Cloud products, this request can be found at HITRUST Compliance (the Health Information Trust Alliance) | CLOUD-11085. We do have a Community post related to what is the best template to organize compliance…

Hello Michael, Thanks for testing multiple browsers and confirming you're still seeing the same behavior. I'm going to create a support case for this on your behalf to have this investigated further. Be on the lookout for an email with details to your support case. Regards, Stephen Sifers