Stephen Sifers Atlassian Team

Hello Nathan, I am not familiar with testlink or it’s capabilities with Jira, but I am familiar with the Jira REST API for server. If you’re running Jira server then your REST API version will be either 2 or “latest”. An example of this would be looking at the URL for an endpoint which includes the version:…

Hello Basab and welcome to the Community! Since you previously had Bitbucket installed and you’ve since removed it and are attempting to reinstalled we want to ensure you have fully cleaned up Bitbucket prior to to the attempted reinstall. For this, we would suggest reviewing an article we have which walks you through the…

Hello Youke, The endpoint you’re referencing returns the request page ID as JSON content, and as your expanding the body.view it will include the page contents as markup and HTML. Could you share some more insight into what you’re needing from the endpoint? Any JSON output or screenshots you have will be helpful to…

Mother of brisket, that looks amazing!

Hello Michael, We need to figure out why your server.xml is unable to be written to and saved. The limit of 48 could be causing this issue and needs to be adjusted to the value of 200. Additionally, the screenshot you sent is still referring to a JDBC connection issue. Along with Confluence having an issue while attempting…

Hello Michael, Thanks for reporting your settings. I would like to make an adjustment to your settings and test the issue again. Please make the following changes: * <property name="hibernate.c3p0.max_size"> * Set to 250 * maxThreads=" "* Set to 200 Once these have been changes, please stop and start Confluence and retest…

Hello Barry, Thank you for including the output from your issue you’re having. Your reported issue looks to be similar to an article which has the same error output. This article may be found at Git commands return error code 501. Here is the cause and resolution within that article: Cause Git has 2 protocols when…

Hello Michael, I had to remove your recent screenshot due to secure content being displayed. If you could please sanitize your content prior to publishing as we do not wish you to become a victim of someone exploiting your system due to leaked keys. Regards, Stephen Sifers

Hello Martin, Thank you for providing additional information. I have confirmed this is in fact a bug within the product. With this said I have created a bug request for this issue. You may find the request at JRASERVER-69595. We would suggest voting and watching this request to receive futures updates to its status.…

Hello Michael, To understand a bit more, we want to know what is within your configuration files for your database connection. This will help us to understand what is configured along with helping to recreate the issue. Please let us know what you have set for the following lines within your confluence.cfg.xml file: *…

Hello, Since you're making a REST API call to start the reindex there will not be a response to let you know it's completed. This is due to how the REST API interacts with transactions. Additionally, per our Guidelines, we ask you to change your display name within Community as this can be misleading to other customers.…

Hello Hauke, From what you're explaining, it sounds like you’d be better served by using labels on Confluence pages and searching via CQL for those labels. CQL is simply the Confluence Query Language that allows you to query pages. Labels are a field which CQL can be used on. Further information on labels may be found at…

Hello Wesley, Very glad to hear you're able to get authenticated again within Sourcetree. Regards, Stephen Sifers

Hello Wesley, Thank you for taking the time to create a detailed review of the issue you’re having after adjusting your login credentials for the Atlassian suite. Since you’ve already confirmed that using git via the cmd line works without issue then this is most likely an issue with your old credentials being stored.…

Hello Michael and welcome to the Community! Thank you for providing the steps you’ve taken this far along with the log output, this helps to understand what is happening with your instance. From the logs, I can see there is an issue with the database connection itself which is causing your problems. Depending on how you’ve…

Hello Muhammad, The error you’ve provided is an issue with authentication/accessing of your Bitbucket server. There is an article which covers this exact error and we would suggest reviewing this as there are 3 different causes to this type of issue. You may find this article at Git Commands Return Fatal: Authentication…

Hello Joe and welcome to the Community! From what you’ve described it does sound like there is a networking issue preventing you from communicating with the marketplace. There is an article which guides you through multiple steps in an attempt to find the issue. We would suggest reviewing this first at Problems Connecting…

Hello Amol, Very happy to hear it's working as expected now! Regards, Stephen Sifers

Hello Amol and welcome to the Community! Without seeing the 401 response, which is most likely unauthorized, it would be difficult to fully understand the error you're seeing. With this said, ensure you're using Username and API Token for authentication. Do not use your password in this case. Further information on tokens…

Hello Henricus, From what you’ve described and the steps you’ve explained, your best option is what you’re already pursuing (restore from backups). It seems that when you installed the UPM 4.0.4 manually within Confluence it caused an issue resulting in what you’re seeing now. There is an article to review and follow when…

Hello, Thank you for including the steps you took along with the error output from when you attempted to configure Confluence with a database. The error itself does point to a database issue so we will focus on this. With this being a database issue we would like to ensure you’re using a supported version of PostgreSQL…

Hello, To ensure we’re discussing the correct issue we’ll need further clarification on what you’re attempting to accomplish. Could you please let us know if you’re attempting to setup an application link with Jira and Bitbucket? If this is the case, please review the steps for setting up this type of link and let us know…

Hello Michael, Jira server does support LDAP and Active Directory. Along with this, if you're using AzureAD then you can use SAML authentication with SSO for Jira. This would allow you to manage access to Jira from AzureAD via SSO. Additional information on this may be found at Tutorial: Azure Active Directory integration…

Hello Massimo, From what I’m understanding is there is a language translation break down when it comes to issue types with the Italian language. From this, the translation is vague from story to user story. There are two courses of action which would be suggested to take. First would be to review your issue types within…

Hello James, Thank you for reporting the steps you’ve taken to look into the issue along with any changes that are possible within your network. There could be multiple reasons as to why Jira is unable to send an email via your SMTP server. Here are a few options I would review: * Ensure any credentials used for the SMTP…

Hello Shaun, Congratulations on making the move over to Confluence cloud. So the answer for how will your migration from server to cloud honor or keep links is, depends on how said link’s we’re created. If the links were created via the link function within the Confluence editor then the links will be updated. If the links…

Hello Mikko and welcome to the Community. If you’re wanting to move pages around based on a set label within said pages then ideally you’d want to use the REST API to do this. Using the REST API would allow avoiding having to use an app (which may come with a cost) and allow you to complete the need to archive or move…

Hello Onno, Thank you for including the steps you took and the output from your tests. This type of error can be caused by the certificate that was used/generated. We would suggest reviewing your created certificate and ensure it is using RSA which is supported by default. If you’re needing a cipher outside of RSA we would…

Hello Steven, Very happy to hear you're able to adjust the permissions for the directory and resolve your issue! Regards, Stephen Sifers

Hello Andrei and welcome to the Community! Thank you for providing the log output from attempt restore and the steps you’ve taken to get to this point in the restore. From the article you sent, there are a few steps required to restore from the backup client. Please confirm you’ve completed these steps prior to and during…