Stephen Sifers Atlassian Team

Hello Steven, We’ve seen similar issues prior when a project is created but the path used is a temp path or a path with insufficient permissions for the service to access. The screenshot you included is a good example of the inability to access the directory. With this said, could you please check the path you’re using for…

Hello David, Glad to hear Elasticsearch is working again. The directories needed for Elasticsearch are as follows: * LOG_DIR * %BITBUCKET_HOME%\log\search * DATA_DIR * %BITBUCKET_HOME%\shared\search\data * CONF_DIR * %BITBUCKET_HOME%\shared\search Source documentation: How to change data location for Elasticsearch.…

Hello Timothy, From what you’re explained you have some needs understood for migrating to a new machine. There are a few additional steps needed to properly migrate Sourcetree to a new machine. With this said there are similar community posts with very detailed instructions which may be found here: * Migrating to a new…

Hello Dean, Currently, there is no marketplace app for field security schemes within Jira cloud. Here is a preset search for Atlassian Marketplace | Field Security for Jira Service Desk Cloud. Regards, Stephen Sifers

Hello Iuliana, Following up on this post, we discussed your issue with the team and found the initial bug request sent may not cover the actual issue you’re experiencing. With this said, we’ve created a new bug request for your issue here; CONFCLOUD-67059. I’ve set you as the reporter for this issue. You should be notified…

Hello David, To understand fully, you removed the folders requested and then completed a reboot/service restart and the errors are no longer present. Additionally, the folder which you deleted was not recreated. If this is the case, is Elasticsearch still not working after completing the above? Once you removed the folder…

Hello Christopher, To understand a bit more about the issue you’re facing, while similar, we need to see what could be causing this issue. With this said, the best place to find the cause of the issue would be your Bitbucket server logs. Could you please re-attempt an import and then review your logs and report back any…

Hello Venkatakiran, The approach you use to access the APIs will be entirely up to the language you wish you use to script this and your requirements for now and in the future. What you have now seems solid to start and will allow you to build and add more complexity in the future if needed. A neat idea for something like…

Hello Hauke, To understand more about what you're wanting to do via CQL I will need to see an example. Could you please provide an example of a CQL statement you're attempting to use? This will help us to review and understand where you're having issues with your CQL statement. Regards, Stephen Sifers

Hello, Thank you for sending over the steps you took along with the response you’re getting from your git call. The error is pointing to an issue with the repo itself, reporting that the repo is not present or incorrect. I would ask you confirm the repo is present and the URL you’re using is good along with your account…

Hello David, Congratulations on making the upgrade to Bitbucket server 6.3. We do appreciate the logs you sent over and they do point to an issue with elastic search. It would seem there is an issue with creating or accessing the directory for elasticsearch. I would review the following article to attempt to resolve your…

Hello Sandro and welcome to the Community! It looks like you've created a ticket for your email issue with account activation. We would suggest pursuing the created issue and let us know if you run into any issues or delays. Regards, Stephen Sifers

Hello Daavid and welcome to the Community! From reviewing your request for the cloud API you want to be mirrored over in server there is an API which you can use on server. The similar REST API endpoint you’re wanting to use is as follows; /rest/api/1.0/projects/{projectKey}/repos/{repositorySlug}/browse/{path:.*}. This…

Hello Nicholas and welcome to the Community! What you’re explaining does sound like strange behavior indeed, unfortunately, webm media types are not supported within Confluence. While it did temporarily display for you, it does sound like a caching relic cause what you saw and was quickly flushed once you navigated again…

Hello Lucy and welcome to the Community! If you’re wanting to unfollow spaces/pages to stop getting the update notifications via email then you will need to manually unfollow the said space/page. Alternatively, there are options for you to manage the watchers of a space/space where you can manage this if permissions allow.…

Hello, I’ve personally not used firebase before but you’re error did return a common thread on StackOverflow which points to an issue within the configuration of Firebase. There are a few options for answers within that thread and we would suggest reviewing the thread to find the most appropriate answer for you. You may…

Hello Venkatakiran and welcome to the Community! Per the example you provided and the requirements you have, you should be able to use the REST API to access the data you need. I would suggest the following approach to find any activity since the last commit using these endpoints: *…

Hello Kristian, If you’re wanting to create reports from Jira per your example then we would suggest reviewing the default reports first. From reviewing these reports you can find what does or doesn’t work for your needs. Once you have further requirements on what you need within the report you can review creating your own…

Hello Dan and welcome to the Community! If you’re wanting to statically set the image size and position within a Confluence page or space then you have a few options. Before getting into your options, we would suggest against this as statically placing items within a browser may cause them to render incorrectly or not be…

Hello Joy, The issue creation from Confluence tables into a Jira issue will remove the formatting due to the bulk creation process. There is a similar feature request for this which would allow for content to be referenced or retained when created. You may find the feature request at JRASERVER-38416. If this is similar to…

Hello Dennis, From your description I believe you’re talking about while editing a page, in the top right, your avatar has the letter “D” (D for Dennis) showing and while entering and exiting drafts/edits the color of said D changes colors. This functionality has to do with collaborative editing which will select a color…

Hello Naseem, Thank you for reaching out about your attachment storage and file size concerns. To ensure we’re giving you the correct information, we’ll need to understand more about the attachment query you ran against your databases. With this said, could you please provide the query you ran against your databases? This…

Hello Jessie, If you’re wanting to create a page structure with multiple pages included then templates would not be the option to use. You’re going to want to look into using Confluence blueprints to create pages and content within your requirements. This will also allow you to create a space or page with multiple parent…

Hello Peter, It sounds like you’re wanting to gain access of logs to prove the action was or was not taken to show proof of work. With this said, you should be able to prove this via the big commit history. You may find more about review this via Filtering the Commit History. Additional resources for the git log may also…

Hello Everett, Within Bitbucket cloud you’re going to have to complete a few steps to get your SSH key setup. There is a detailed guide to walk you through this process. You may find the guide at Set up an SSH key. I hope this information proves helpful and you’re able to set up your cloud SSH keys. Regards, Stephen Sifers

Hello Jonathan, Firstly, thank you for being a Community Leader. From your request, I was able to find a similar feature request which is focusing on the same issue you’re communicating (reduce the amount of clicks/work) to edit files faster. You may find this feature request at CONFSERVER-57419. If this is similar to your…

Hello Hauke, Thanks for providing the reference to where you’re working with for the tutorial. From reviewing the tutorial there is a section which breaks down the CQL requirements to be used within a field. This is within Step 2 and is listed like the following example: To add a field, we need to add the following to…

Hello Steve, Thank you for providing the additional information along with a screenshot. We do see you’re using the file attachment macro and we want to ensure this is not the cause of the problem. Could you navigate to the page attachment itself within Confluence and attempt to access the attachments? Additional…

Hello David, Thank you for confirming this is working with the updated JSON data. With this said, I have gone ahead and created a bug for this issue. You may find the bug request at CONFCLOUD-66918. Since this does impact you I would suggest you select “This affects my team” along with watching this bug for future updates.…

Hello Shreedatt and welcome to the Community! The issue you’re describing is a current feature request for Sourcetree. Further information on this request may be found at SRCTREE-3452. We would suggest you vote and watch this request to receive future updates to its status. Regards, Stephen SIfers