Stephen Sifers Atlassian Team

Hello Pramod, Unfortunately within Community, we keep everything within Community, we don't offer screen sharing (Since Community is public, we want to ensure we help solve your issues and leave an artifact for others to discover if they're experiencing the same problem.) You're welcome to include screenshots here to help…

Hello Mike! Glad to hear you testing out the migration to the cloud, but really unfortunate you're running into a user management issue. It sounds sound like you have a duplicate user email hidden away, you'll most likely have to go to the database to correct this issue (Chances are the user was registered twice at some…

Hello Marcel and welcome to the Community! In regards to your question about user management on server, it really depends on how you have the user management configured and any authentication methods you have enabled. Meaning, If you have user signup enabled then users may create their own accounts. Further information on…

Hello Deepanshu, Thanks for the clarification on what you're looking for. There are advanced options within smart commits where you can add a comment, track time, and even transition an issue. We would recommend reviewing the following to see if the examples will allow for what you're looking for; Use Smart Commits |…

Hello Andy! Thanks for reaching out in regards to your PDF export issues while using an excerpt on the page. There may be a chance your issue is related to a bug, but I'd like us to see if it's a permission or location issue that is causing this problem first. * Could you please ensure the page that's within your excerpt…

Hello Chris! From what you're asking, and previous questions within the Community I don't believe you'll be able to accomplish this in a single action without the addition of an app. Here are related posts that are attempting to pursue the same action as you: JQL to show EPICS for the given keys and its stories and…

Hello Brian, I did some further investigating of your issue and did find your statuspage does have an inactive page which allows anyone to click a link to request access, see screenshot: I'll go ahead and submit a support request on your behalf (We'll need confirmation to remove the inactive site/URL), I'll include your…

Hello Alex! Great question, and you're not the first to ask. We've similar questions regarding this. We ask you to take a look at the following post that is similar: Jira Story greyed out in Roadmap TL;DR: It's related to your filters and labels. Regards, Stephen Sifers

Hello David! Definitely a great idea to share this content! I did escalate this within the team and we confirmed we won't be able to move the content to Youtube as it's paid content. Thank you for asking the questions! And thank you @Brant Schroeder and @Mirek for jumping in and ensuring we saw this! Regards, Stephen Sifers

Hello Peyush! You've got an interesting idea, which we should be able to solve with automation. If I understand your basic requirements, they are as follows: * Limit monthly usage * Only focus on Sprint field changes * Run against all projects Since you're only focused on the sprint field change, you may not need other…

Hello! Yes, there are options to watermark pages upon PDF export. The first would be to customize your PDF export, though this option may become problematic as you'll have to maintain this customization. There was a similar post about this at Confluence PDF export with watermark and our documentation can be found…

Hello Degan and welcome to the Community! This is a very interesting idea indeed. I do have concerns with security since you're auto triggering actions based on possible random input (ensure you use a validator before triggering), but with that aside you may have a path forward, though it may not be easy. Ideally, you're…

Hello Grant and welcome to the Community! It sounds like you're hitting the limitations of scaling Confluence tasks, base on your example above. Normally, this leads folks to start using Jira to create issues to more easily track the progress of their tasks (issues) and have a simplified way of reporting on tasks (issues)…

Hello Deepanshu! It sounds like you're wanting to use smart commits to link a commit to a Jira issue (as you stated). We do have a process to go through so you may enable smart commits, we would suggest reviewing the following to complete this: * Enable Smart Commits * You mentioned you already integrated GitHub and Jira,…

Hello Sapna and welcome to the Community! It sounds like you're using the Confluence Cloud new editor, the new editor no longer has the 'paragraph' options as the legacy editor. We would suggest reviewing the following to see the changes within the new editor: Format your page. Additionally, to see the references from the…

Hey Hoy, I would reach out to the vendor mentioned in the other post, if you're going to be writing something once, you might be able to partner with them and possibly create a path for others wanting to complete the same task, Be the change you seek. If that doesn't work out, you could also create a Bitbucket repo and…

Hello Pramod and welcome to the Community! I had to clean up your post as there was PII present, I've since removed those items. As a reminder, Community is a public forum and is available to anyone on the internet. Glad to hear you're getting Slack and Jira working together. It sounds like you might be missing a step to…

Hello Hoy! Great question and you're not alone in this ask, there have been multiple people looking to complete the same tasks you're wanting to do. Here is a similar post in regards to this importing Evernote into Confluence. Unfortunately, the product that was referenced there is for server only and is not available for…

Hello Joseph, While you're in a difficult situation, the driver of your question comes down to ownership of the site and its intellectual property as well. Since the site was created while working for a previous and now defunct employer, the employer, and registered business owner still has a claim to the site. Simply put,…

Hello, I took a look to see if there were any email issues associated with your account and did see there was a failed delivery attempt back in March, which may be causing notifications to not be delivered. Here is the error we're seeing with PII removed: 550: 550-5.1.1 The email account that you tried to reach does not…

Hello Gunhild, Unfortunately, we won't be able to remove your accounts via Community. However, there are options to self-serve your site and account deactivation, we would warn you to proceed cautiously completing the following as this will remove your account and sites. You'll need to cancel your sites/subscriptions…

Hello @madhura There is a limitation on Jira Software notifications for the Free plan, which is capped at 100 notifications per day. When the limit of 100 notifications per day is hit, all notifications within your site will be paused until the next day. Further information on this may be found at What is the Free Jira…

Hello Mark! This is a great question and has also sparked interest from the team in sharing how this roadmap was designed, in the form of a future blog. The short answer is; Our roadmaps are a custom design/build. The design teams will be planning on creating a blog to further discuss and dive into how the roadmap is built…

Hello Putha, Glad to hear y'all are migrating to Bitbucket Datacenter. It seems like there might have been an error during the export which had an issue collecting all of your PRs. I would suggest reviewing your migration process and if the following error was thrown during the export: Exception executing callback…

Hello Julio! Interesting idea to pass through cell data into another cell to generate a JQL statement. I believe you can do this within google sheets using the 'CONCATENATE' function. Ideally, it'll look like this: For this example, I removed the '=' so I could show it together, sImply add '=' as follows;…

Hello @[deleted] Chances are this issue is due to a stale state within your site possibly caused by the recent deletion of a JSD project. I'm going to create a support request on your behalf to have this further investigated and resolved. You should have an email shortly with details about the support request. Regards,…

Hello Federico and welcome to the Community! Glad an article showed up within your testing. There should be no issues or delays between linking knowledge. For your category issues being left blank, I would be interested to see if the knowledge articles are still linked to a category. Could you please re-check that there is…

Hello Andrew! Thank you for reporting this issue and including a screenshot of the problem. It does seem there is already a bug filed for this issue which can be found at JRACLOUD-76491. We ask you to vote for and watch this bug to receive future updates to its status. Regards, Stephen Sifers

Hello Brett! I was able to find another Community post related to your ask. You can find that post at Filter Activity Stream Gadget by username. There also looks to be a bug related to this issue, JRACLOUD-75065, if this bug is what you're experiencing then we ask you to vote and watch the linked issue to receive future…

Hello David and welcome to the Community! Your question is similar to a few others which have been asked within Community, take a look at these other posts to see if they help you with your solution: * Create a Percent Complete Off of Children Issues * Dashboard gadget to show projects in single category * How to create a…