Stephen Sifers Atlassian Team

Hello Nick and welcome to the Community! To ensure we’re discussing the same item, you have users that are unable to delete file attachments within the attachment view in Confluence cloud. There could be a few items which are causing the user to not be able to delete items. Please check the following; * Are there page…

Hello Angelo, You could, in theory, create a change log report via the REST API, but it may not be a mirror image of one created from the template. The reason for this would be the page you create via the REST API will need static values or additional values added from Jira itself. If you did want to attempt this I would…

Hello MollyJo, The concept of having pages that create based on dynamic values is something I really appreciate and can understand how helpful and versatile it would be to have. Out of the box, the product will not accommodate what you’re wanting to do (outside of How to document releases and share release notes). There…

Hello Jose and welcome to the Community! Thank you for reporting this issue and providing your logs which include the error. We would suggest further testing of your SSH authentication to ensure it is functioning as expected. There are a few steps to this process and due to this, we will reference the documentation. Please…

Hello Daniel and welcome to the Community. The Web UI for Bitbucket cloud does have multiple focal points which do rely on the use of a mouse. I was able to find that you can shift + tab (5 times in chrome) to get to the scroll bar and engage the scroll bar by pressing the spacebar. Once the scroll bar is active you can…

Hello Neil, This is a great question, how to get Confluence page restrictions and space permissions via a SQL statement to export into a CSV format. With this said there are two guides which will assist with getting the information you need. You may find these guides here: * How to Check Permissions for a Space via SQL…

Hello DJ, You are correct in how a user that creates a page within a space which they don’t have delete permissions is unable to delete the said page. If they create a page within their own space they can delete this page. One of the items I can see which would impact the ability to delete a page without having delete…

Hello Suchit and welcome to the Community! To understand a bit more of what you’re wanting to accomplish we are going to need some additional information. We need to understand what endpoint you wanting to engage with along with the method you’re wanting to use. * Could you please tell us the endpoint your using? * Could…

Hello @Alexandr Kirilov , To follow up with @Sarah A, we've created a support request on your behalf to have this issue looked into further. You may find your request at GHS-154680. If you run into any further issues, please reach out and let us know. Regards, Stephen Sifers Atlassian | Senior Support Engineer, Community

Hello again Ben. Thanks for the update and further information. It's unfortunate we're unable to find the root cause or resolve the issue currently. Very happy to hear you have a workaround that allows you to stay productive. As you said, once you have some time to get back to this please let us know. Just a heads up,…

Hello Andrew, I reviewed this endpoint and am unable to find where it is listed as deprecated. I do see the v1 deprecation notice pointing to using the endpoint as a replacement for /1.0/users/{accountname}. You may find this notice at Deprecation notice - Bitbucket Cloud REST API version 1 is deprecated effective 30 June…

Hello Ben and welcome to the Community! Thank you for providing great detail into the issue you’re having with Bitbucket session timeouts and your error when attempting git commands. Firstly, the default timeout within Bitbucket is 30 minutes. This timeout window is customizable and can be adjusted to whichever allotment…

Hello, Thanks for switching over from Gitlab to Bitbucket and providing feedback on the Bitbucket wiki. Currently, Bitbucket Cloud only supports Markdown (CommonMark). Further information on the markdown may be found at Markdown syntax guide. The good news is there is a feature request already created to support Mermaid…

Hello Patrick, Just as you stated, application links are very easy to setup/configure and also very easy to remove. The application links between Jira and Bitbucket mainly assist in tracking code changes within Bitbucket to projects with Jira. If you choose to use an application link and then remove it, just know that any…

Hello Sheila and welcome to the Community! To confirm, there is a 1GB soft limit and a 2GB hard limit within Bitbucket cloud. With this said, running into this early into your use can be frustrating. Rest assured we’ll ensure you’re up and running soon. There is a guide which will walk you through dealing with a reduction…

Hello Mandeep and welcome to the Community! If you’re wanting to set up branch permissions to include 4 users as writer and other as admins then it would be ideal to use groups with permissions to control this. You would want to setup your groups/teams to contain the users you’re wanting to grant access to, from there you…

Hello Philippe, To ensure we’re understanding correctly, you have a set of users who will be given read-only permissions to your Bitbucket cloud Repo. Those users should have access to the repo only for read permissions, you’re wanting these users who have read permissions to not be able to download the repo at all. With…

Hello Adam and welcome to the Community! AWS has a blog which covers this topic along with steps and requirements to configure Bitbucket with AWS CodeDeploy. The blog was written back in 2015 but should be relevant for Configuring your applications. You may find this blog at Announcing Atlassian Bitbucket Support for AWS…

Hello Fabrizio, Thank you for providing the steps you’ve taken along with what testing you’ve done. The issue looks to be an underlying permissions issue (as you suspected) within git itself for your folder structure/path. There is a very good write-up which exists within StackOverflow which covers this type of git…

Hello Patrick, Thank you for looking at and review the logs. While these errors are helpful for the elastic search, this won’t cause the 500 response you’re getting when creating a repo. If we did confirm permissions for the path are configured correctly then it would most likely be a database or connectivity issue that is…

Hello Iuliana, I was able to locate your previous ticket for this reported issue. Your reported issue, same as the behavior you’re also reporting here, is part of the bug report. The bug report is still open and not yet resolved as of the time of this post. Your support case was created back in March 2019 and the bug was…

Hello Bogdan, Thank you for providing the steps you took prior to this error and the output of the error message you’re receiving. The error within your reported logs is an almost mirrored match to a KB we have which discusses this issue and shows ways to resolve it. You may find this article at Troubleshooting deadlocks…

Hello Matvey, If you’re wanting to manage your Atlassian product application and have group/team control over said application then I would suggest reviewing Atlassian Access. Atlassian Access would also allow you to use SAML authentication within your Atlassian cloud products as well. Along with providing user…

Hello Kate and welcome to the Community. I am not familiar with Bloomfire but I was able to see that it does have a REST API. With this said, Confluence also has a REST API. This means you should be able to script a process in place which syncs/create content across the platforms. Here is the reference material for…

Hello Nicky, There was an issue with Bitbucket and OAuth authentication yesterday which was causing authentication issues. This issue has since been resolved. If you’re wanting to see more information about the event please feel free to review https://bitbucket.status.atlassian.com/. If you’re still having issues with…

Hello Chris, Outside of the tutorial you included, I am not aware of any other git command reference with pre-filled information (outside of the screen you see when setting up a new repo). There are additional resources to help with learning and referencing git which may be found here: * Basic Git commands * Git basics We…

Hello Lee, There was an issue with Bitbucket and OAuth authentication yesterday which was causing authentication issues. This issue has since been resolved. If you’re wanting to see more information about the event please feel free to review https://bitbucket.status.atlassian.com/. If you’re still having issues with…

Hello Erik and welcome to the Community! If you’re wanting to create a new local account but have hit your current user limit then you have a few options available to you. Here are some of the options you could try: * Disable or remove another user to free up a license for you to use within the local directory. This is by…

Hello All, That is a great question to ask if you’re able to use an Atlassian trademarked product name within your domain or subdomains URL. The TL;DR is, Yes you are able to use an Atlassian trademarked name within your URL but not within your domain or subdomain. The more detailed answer is as follows: The following…

Hello Patrick and welcome to the Community! From the sound of the issue, unable to create a repo due to a 500 error being present, it sounds like Bitbucket is having an issue accessing the server itself. Could you ensure that the service account running Bitbucket is able to access your storage without error? If this is not…