Stephen Sifers Atlassian Team

Hello Laura, There are multiple different scripting languages which you can use to interact with a REST API. The easiest point of entry would be to use curl. Further information on how to use curl may be found at https://curl.haxx.se/ along with additional examples of using curl with the Bitbucket cloud REST API at URI,…

Hello Oleksandr and welcome to the Community! To ensure we address the proper issue, there was a file within your repo which was renamed and once said the file was renamed the entire git history for the old filename is now removed, and only new commits are showing for the newly named file. With this said, this is more of a…

Hello Laura, Users transitioning away can always be a cause for concern especially when it comes to losing data or work. There are a few options to check which repos are own by a user. Here are your options for finding the repos: * Within a browser, navigate to https://bitbucket.org/username * This will show any repo owned…

Hello Kesniel, If you’re wanting to decline a PR via the API and then add a comment for the reason of decline then you’ll need to make a second call to add the comment. The API endpoint for decline does not have a field to allow for commenting while declining. You’ll need to use POST |…

Hello Rick, I’ve read through your very descript needs for added content-name-unstemmed into your pages for advance your search functionality and weight. I wasn’t able to find anything which explicitly shows how to use this however, I did find a developer doc which does reference content-name-unstemmed. You can find this…

Glad to hear you're able to change the password and get up and running! Regards, Stephen Sifers

Hello Claus, To understand the issue a bit more, you’re wanting to order your issues within a Kanban board based on a weighted field. With this said, you should be able to use the ranking to order your issues. From here you may specify which field you want to order from. Further information on ranking may be found at…

Hello Nick, I have gone ahead and created a support request for your Community account to be closed. I have done this via Get Support and referenced this Community post. You did not have an account for support with us so I referenced your alias. If you could please log in to Get Support I will adjust the request of closure…

Hello again Cameron, Thank you for providing the requested information. I tested the backup client with Oracle JRE and OpenJDK using Bitbucket 6.3 and was unable to recreate the issue you’re seeing. Additional items to check would be as follows: * Ensure the backup-config.properties files have been configured properly *…

Hello Raja, Thank you for sending over the steps you took prior to the error along with a screenshot of the error itself. I did notice from the screenshot that you’re not logged into Trello to see the private board. With this said, could you please login to Trello and attempt to access the board? We look forward to your…

Hello Rusty, You should not have a limitation within the hibernate.connection.password option itself when setting a password. As a test, we would suggest setting a simple A-Z password to see if this does not have an issue. Another note, while a password complexity may be required, password entropy can help to achieve…

Hello Moritz, Changing the colors of Confluence buttons can be sometimes straight forward and other times difficult due to the buttons and versions of Confluence you’re wanting to do this within. The top Confluence navigation pain is actually controlled by a plugin named “Confluence Fixed Headers.” The issue being is that…

Hello Brett and welcome to the Community! Thank you for providing the log output along with the steps you took prior to the connection issue with MySQL. The logs are pointing to an issue with the connection (or lack thereof) to MySQL. Here are a few items I would proceed to check: * If MySQL is on another host, ensure…

Hello Lin, Thank you for sending over your log with errors you’re running into when attempting to migrate a GitHub repo into Bitbucket. The error is pointing to a URL not being present, which is causing your import to fail. I would be interested to know what steps you’re taking to clone your GitHub repo into Bitbucket? You…

Hello Prakash and welcome to the Community! The information you provided is specific to Confluence Server installs and as you specified are not relevant to Confluence cloud products. The har files you included are also specific to Server installs (note the 6.9.3 and 6.14.2 versions) as the version in the filename reflects…

Hello Cameron and welcome to the Community! To ensure we’re discussing the same products and steps we want to confirm you’re using Marketplace “Bitbucket Server Backup Client.” Without further information on the steps which lead up to this error, we can reference a few items which may assist. Your error is similar to a…

Hello Chris, Thanks for the feedback and clarification. From your answer, I assumed you already went through the setup guide for SSH keys and didn’t want to ask you to repeat what you might have already completed. Per your ask, here is the guide for setting up and SSH key; Set up an SSH key (see Set up SSH for Git on…

Hello Werner and welcome to the Community! It looks like you’ve configured your memory settings as per the recommendations when this error is present. For others, the referenced recommendations are at Confluence crashes and throws 'OutOfMemory: unable to create new native thread' error. Since you’re still getting this…

Hello Daren, Let's check to see if there is a file present which may be causing elasticsearch to disconnect. Please search for the presence of the following file within the following directory: * File: elasticsearch.pid * Directory: atlassian/application-data/bitbucket/log/search/ If the file is found present, please stop…

Hello Sharpe and welcome to the Community! From your reported issue along with the error snippet that you reported we can assume your running MS SQL (Due to port 1433 being used). This type of error is common with the Windows Firewall being enabled and blocking any traffic over such as TCP 1433. You may disable the Windows…

Hello Daren, Thank you for providing the logs which show the issue you’re reporting. Within the logs, it is reporting that the connection is unable to be established. This may be due to an issue with the URL used within Bitbucket for your Elastic search. If you’re using an embedded instance you will want to keep the…

Hello Krystain and welcome to the Community! This deployment can be problematic if you’re doing a copy of your production instance into staging and any application links or DNS entries are left intact or not cleaned up. From your explanation, it seems that your Bitbucket to Jira application link was left in place when the…

Hello Harshil and welcome to the community! Thank you for providing your log output when you’re unable to push data into Bitbucket. From the logs, I was able to find the 4 following faulting issues which all point to a database problem. The errors are as follows: Caused by: java.lang.RuntimeException: Could not read fields…

Hello, From what I’m understanding if you want to create a custom theme outside of the options currently available within the product. If this is your goal then you’ll need to review creating a Confluence theme as an app. This type of information will be readily available within the Developer documentation which may be…

Hello Jonathan, Firstly, thank you for being a Community leader! I reviewed your notes about the panels within Confluence server and found the following: * When placing panels next to each other there is a default spacing of 1 line. * When placing a panel next to an info or warning panel there is no default spacing. Here…

Hello Aram, The error you provided along with your properties file does tell us something is wrong with your SSL configuration. The first step I would take to verify there isn’t another configuration issue would be to restore your properties file back to default and only add in the following lines to the file:…

Hello Alex and welcome to the Community. Thank you for providing the information you’re seeing along with the steps you took and the logs you scrubbed and reported. You definitely have a permission issue at hand within your Bitbucket directory. Here are a couple of steps I would perform to attempt to resolve the issue: *…

Hello Olivier and welcome to the Community! If you’re wanting to programmatically work through multiple pages within Confluence and update the contents of the pages and macro themselves then you’re most likely wanting to use the REST API. The REST API will allow you to make multiple changes to spaces, pages, and…

Hello Philipp, Something to be aware of is this is a support community and not often browsed by developers. We want to ensure you get the responses and answers you need so we would suggest you check out the Developer Community. The Developer Community may have more available resources to answer or address your developer…

Hello Borja, From reviewing your very detailed steps and python snippets everything looks to be in order, and the fact you’re getting a 403 message means you’re very close. 403 for Confluence cloud mean two things are possible: * The space that the content is being created in does not exist. * If the requesting user does…