Stephen Sifers Atlassian Team

Hello Fernando and welcome to the Community! Thanks for showing interest in the versions of pages within Confluence. If you scroll to the bottom of any Confluence.Atlassian.com page you’ll see a powered by note. This is showing we use Scroll Viewport for the versioning of Confluence pages. Powered by Confluence and Scroll…

Hello Joshua and welcome to the Community! This is an interesting idea, autofill your issues based on historical issues. I would be interested to know more context around what your issues look like and what you’re wanting to autofill? Typically, when you’re creating new issues you’re creating them because that distinct in…

Hello Rasmus, Thanks for reaching out to Community for not being able to stop watching via a bulk edit of your issues. From the steps you provided, this looks to be a reported bug which is reported and related to autowatch being enabled which is causing your bulk edit to not be honored when used. Further information on…

Hello Dmino, Thanks for reaching out to Community about your error when attempting to navigate your backlog and boards. For this issue, I’ve created a support request on your behalf to have this further looked into. You should be receiving an email shortly with the details about this request. You may also find this request…

Hello Victor and welcome to the Community! If you’re wanting to create an application to integrate with Jira then you’re going to want to use OAuth for authentication. We would suggest reviewing the OAuth documentation for more information on how to use and integrate this within your applications. This information may be…

Hello Naren, Thanks for reaching out about naming conventions for groups within the Atlassian applications. Currently, we don’t have any naming conventions we suggest users use as most options are supported within the applications. Typically your organization or directory management tool for users will determine the naming…

Hello, When you're checking the permissions of the account, you'll need to use an account different from the one you're checking permissions for. The 401 response is letting you know the endpoint is present but there is something wrong with your authentication header causing it to be rejected. Regards, Stephen Sifers

Hello Geary, I'm going to move this issue to the support queue and create a support request on your behalf for this issue. For the next steps you'll receive an email confirming we've created a case, I'll ask you to please create a support zip and attach it to the case I'm creating. Here are the instructions on how to…

Hello, Thanks for reaching out about your question on how to modify your java properties for Confluence. To understand a bit more on where this edit was made, could you please send a screenshot of the java properties you’re editing? Additionally, can you include the error that is presented either in the system log or the…

Hello Pooja, Thanks for reaching out about your content marked as spam. Community Leaders and Atlassians review content which has been flagged as spam on a regular basis. Items flagged as spam over the weekend may go a day or two without review since these are typically non-business days. Items that are reviewed and found…

Hello Eddy, Thanks for reaching out and reviewing a similar post you’re wanting to adapt for Confluence. If you’re looking for the username at login then the cwd_user table with column user_name would be the best location to find that. If you’re needing user information then user_mapping would contain more information.…

Hello Geary, Thanks for the clarification on where that log comes from and the additional information. I’m not finding anything very clear on this error which is leading me to ask if you’re using any 3rd party OAuth provider or possibly scriptrunner within Bitbucket? This will help clarify where exactly this error is…

Hello, Thanks for reaching out about your random prompts for credentials for a moved repo. We would be interested to see the prompt to find where it’s possibly originating from. Could you please include a screenshot of the password prompt and any windows event log entries from around the same time? Additionally, you may be…

Hello, We appreciate you sharing a screenshot of the error and the context you provided. It looks as though Bitbucket has been configured to use OAuth but is misconfigured as the client_id is incorrect. We would suggest reviewing the following with your admin to ensure OAuth is configured properly within Bitbucket; OAuth…

Hello Samantha and welcome to the Community! Thanks for reporting your issue and providing a log output for the problems with commits. With the report of corruption within the log, I’m wondering if you’re using an older version of Sourcetree. Could you please attempt to upgrade your version of Sourcetree to a later version…

Hello Jim, Thanks for reaching out to Community for this issue and providing details into what you’re seeing when you’re adding gadgets within other applications. As you said, you’ve checked the base URL and that looks to be fine. I would be interested to also check the application links between the applications to ensure…

Hello Geary and welcome to the Community! Thanks for providing details into the issues you’re running into when attempting to Commit to Bitbucket. To understand a bit more on this, could you please clarify the following for us: * Could you let us know which product this log entry is coming from? This would allow us to see…

Hello Kip, Thanks for coming to Community to share your interest in editing the Companion prompt for users. Currently, there is not a way to edit the notifications of the Companion app within Confluence. There is a feature request to change the prompt to notify users of required permissions. Here is the feature request:…

Hello Jay, Thanks for restarting the service and confirming you’re able to pull and push now. As far as your SSL/TLS errors, please ensure your Sourcetree client is up-to-date and your SSL certificate on your Bitbucket server is valid and not expired. Regards, Stephen Sifers

Hello Jay, This will depend on how the Bitbucket server is installed and what platform is running. I would refer the following to restart the service: For Linux Change to your <Bitbucket Server installation directory>, then use the command that meets your needs: bin/start-bitbucket.shbin/stop-bitbucket.sh For Windows For…

Hello Torbjörn, Thanks for reaching out about your Crowd and Azure AD sync issues. I want to understand a bit more on how you’re syncing Crowd with Azure AD. When you’re running the sync, is incremental sync enabled? If so, could you possibly disable this and attempt a full sync to see if the groups and/or nested groups…

Hello Jay, Thanks for confirming an issue with your Bitbucket server. Once the new license was applied, did the Bitbucket service get a restart to come up cleanly? If this was not done let’s attempt a restart of the Bitbucket service and retest. Please let us know once this is tested. Regards, Stephen Sifers

Hello Jay and welcome to the Community! Thanks for reaching out with your pull/push issue with Sourcetree. The included error gives us a bit of info around whats going on. Typically, this can mean the repo you're attempting to work with is in read-only mode or the service itself is not available. Could you please ensure…

Hello Ajay, Thanks for reaching out about how to lock down Sourcetree within an enterprise. Sourcetree enterprise does allow for central management, but it’s mainly geared towards Installs, updates and account registration. Since Sourcetree can be used with multiple different git solutions allow for different accounts to…

I DID IT!

Oh, look. A thing.

Hello Javier, Thanks for the follow-up and the included screenshot. Could you please confirm that when you added the SSL cert and changed the ports you also updated the base URL of Jira? More information on this may be found at: Configuring the Base URL. Additionally, could you run through the following and test the site…

Hello Reitze, SQL 2008 R2 has SP3 available. The service pack of SQL you're currently running is end of life support from Microsoft as of October 8th, 2013. Even SQL 2008 R2 with SP3 is showing end of life was July 4th, 2014, the extended support ended July 9th, 2019. Further information on this at the following: *…

Hello Javier, Thanks for reporting your issues to use after you made a port change and moved to SSL. Looks like your issue might be due to a certificate problem. We would suggest reviewing the following: Jira activity stream gadget throws gadget.common.error.500 This article reports the following: Cause Since the gadgets…

Hello Mark, Thanks for following up on the JAVA_HOME. Could you please let us know how you're attempting to start Elasticsearch within Bitbucket? Regards, Stephen Sifers