Petter Gonçalves Atlassian Team

Hello Harald, By default, the labels field should be added to the issues on JIRA. Please, check the following steps: - Confirm that the Labels field are properly added to your project screens - Confirm that the Labels field are not hidden on the field configuration settings

Hello Wiz, When do you say "test session" are you meaning a board? Or are you meaning a different feature? Can you please provide more details about the feature available in the old front that you are not being able to use in the new?

Hello María, Thank you for your explanation. You can use the {anchor:anchorname}To create a bookmark anchor inside the page. You can then create links directly to that anchor. So the link [My Page#here] will link to wherever in "My Page" there is an {anchor:here} macro, and the link [#there] will link to wherever in the…

You are welcome, Jochem. Once you confirm this plugin is able to achieve the functionality you need, please feel free to accept my answer so it can help other customers looking for the same feature.

Estás cierto, Marco. Las sub-tasks tampoco están disponibles para los proyectos de Agility.

Hola Marco, Gracias por enviar la captura de pantalla, ahora entiendo el problema. El proyecto que está utilizando es un proyecto de Agility que es el tipo más simple en JIRA. No le permite editar flujos de trabajo, pantallas o cualquier información. Una vez dicho esto, te recomiendo que crees un proyecto con un template…

Hola Marco, Gracias por enviar la captura de pantalla, ahora entiendo el problema. El proyecto que está utilizando es un proyecto de Agility que es el tipo más simple en JIRA. No le permite editar flujos de trabajo, pantallas o cualquier información. Una vez dicho esto, te recomiendo que crees un proyecto con un template…

Hello Nick, Sorry if I've misunderstood your question. Unfortunately, I believe there is no way to calculate the velocity of an issue by a status that is not placed in the last column of the board when ending the Sprint. I believe that you should either add the status together with the other ones in the last board column…

Hola marco, La ruta a la configuración de pantalla es: Navegue hasta su Proyecto > Configuración de proyecto > Pantallas El menú acciones también está en la misma ruta (Configuración de proyecto)

Hello Michelle, Thank you for your explanation. Actually, it is a default behavior on Business board to hide issues after 14 days they are on the last column. Unfortunately, this behavior cannot be customized, so you will need to select the link at the bottom of this column to see them again. You can vote for the feature…

Hello Sneha, If you are using JIRA Server, this option can be achieved by implementing javascript using ScriptRunner for JIRA as mentioned by Nick in the following question: - Auto-populate field If you are using JIRA Cloud, you can use Automation for JIRA Cloud to automatically update fields based on other the summary…

Hello Jyotsna, Are you talking about the feature in this Documentation or are you referring to the "Advanced Search" feature?

Hello Katrin, As mentioned by Alexey, it's indeed not possible. I would use a different project to add the Sub-tasks issues. Performing it, the Sub-tasks would still be linked to your issues, however, the issuekey field would not count for it.

I'm glad to know you were able to find a different approach for your business case, Damon. Have a nice week and please don't hesitate to contact the community again everytime you need.

Hello Sebastian, The behavior to count Epics on the columns is intended by JIRA, so it would be more like a feature request than a Bug. A workaround that you can apply is to use different statuses to tasks/sub-tasks, not shared with Epics, then you will be able to implement the second option you mentioned (Not map the Epic…

Hola marzo, Creo que usted no tiene añade el campo a sus pantallas de creación, de edición y visualización de incidencia. Siga los pasos de la documentación siguiente para saber cómo puede realizar esto: Defining a screen

Hello Eitan, Checking the screenshot you provided, I can see that you don't even have a screen added to the transition, so you would not be able to fill the field if the validator was working. That being said, is the transition from To do to In Progress being performed without displaying any screen? If that's the case, I…

Hello María, The way to add hyperlinks to JIRA issues has not changed, it should still work like this: [link title|http://example.com] If it's not working, can you confirm if you have configured the Wiki Style Renderer on your field?

Hello Nick, As you can check on this Documentation, the velocity of issues is based on your board's column mapping. An issue is considered to be 'To Do' when it is in a status that has been mapped to the left-most column of your board. Similarly, an issue is considered to be 'Done' when it is in a status that has been…

Hello Michelle, Please, check the documentation below to know how you can restore an archived project and the issues created on it: - Archiving/Restoring a project

Hello Georgina, Thank you for your answer. I have understood your request now. Unfortunately, the customization of these columns is not available yet, however, you can vote and watch the following feature request created to implement it: - Ability to add/remove columns/filters in My Request page

Hello Alexis, I think I'm misunderstanding your question. - What's the status your Epic is configured but keep passing to the next Sprint? - You mentioned it is appearing in the backlog, but not in the Active Board itself. Can you provide us a screenshot of your backlog (hiding the issue description, summary) so we can…

Hello Georgina, Your customers are internal JIRA users or external customers that can only access the Portal? If they are internal users, your changes to the queue will be applied to all users too, so they will see the queue just like you see it. If they are users restricted to the portal, can you please provide us a…

Hello Alexis, Can you confirm if the Epic status is not appearing to be mapped in the board settings? Even if the Epic is not appearing on your board, the status should be available to be mapped in the board setting if it is in your backlog.

Hello Georgina, Per your description, it seems that you are referring to a JIRA filter or to a Service Desk queue when you mentioned: "Created by me". In both cases, you can edit it by following the steps below: If it is a JIRA Filter: Navigate to your filter > Click on Columns to Edit If it is a Service Desk Queue:…

Hello Christian. Unfortunately, it is not possible to add a Business Board to a Software project, so I would recommend you to use a Kanban Board with no backlog view, so it would display a simple view of your issues. Another option would be to clone your issues to a Business Project.

Hello Eitan, The Validator you have configured is correct, so I would check the following possible causes of the problem: - Check if you have properly published the edited workflow - Check if the workflow is related to the correct issue-type Just to confirm, The wrong behavior you are facing is that the transition can be…

Hello Arne, Could you please provide us an example of how you would like the info to be added to your board? Maybe we can find a plugin to achieve your need.

Hello Arne, To add/remove fields from cards on Backlog or Board view you can navigate to your board > Click on the three-dot Icon (...) at the top-right corner > Board Settings, then click on the Card Layout option to edit it as you need.

You are welcome, Scott. Have a nice day.