Petter Gonçalves Atlassian Team

Hello Anne, The suggested plugin does not require time tracking. The Pivot by Status report will display the status changes and the time each issue has spent on each status. Apart from this, I think JIRA does not have any report/gadget that could give you this information without using Time Tracking, however, I believe…

You are welcome, Daria! Have a nice day!

Hello Andre, You can Bulk update all your issues by importing a CSV file mapping the column Custom field (Epic Link) with the Epic that you would like to link the Stories. The steps would be: - Configure a JQL filter to return all the issues that are not properly linked to Epics - After running the search, click to export…

Hello Anne-Laure, Welcome to Atlassian Community! You can try the gadget Average Number of Times in Status and Average Time in Status by adding the Time in Status field to your issues, however, this gadget display a general graphic of all your issues. To have a report that displays the status changes and time spent per…

Hello Jan, Welcome to Atlassian community! The order of the rank field should always respect the position of the issue in the Backlog/Sprint, unless your issues were inherited from previous Sprints or the rank field was manually changed. That been said, when you say your Sprint issues does not have the highest rank, are…

Hello Matti, Unfortunately, it is not possible to achieve this behavior on JIRA right now. The manage Sprints permission englobe every single action related to Sprints. That been said, we have some feature requests opened to improve this behavior on JIRA: - Show warning to move issues before deleting Sprint - Disable the…

Hello Barbara, Can you confirm to us if you are using JIRA Server or Cloud? If you are using Cloud, can you confirm if it is a classic project or next-gen? 1 - It is possible to use separated boards for different teams on a classic project. You just need to create the board based on the filter you want, defining what users…

Hello Jon, The filter for Next-gen boards cannot be changed to display specific issues, so every single issue of the project will be always displayed on the board. That been said, to identify your issues at the backlog of Scrum next-projects (Both for Scrum and Kanban) you just need to check the Sprint field. All issues…

Hello Daria, To do the exact same thing, you will need the Automation Plugin for JIRA. The in-built automation of JIRA Service Desk does not have the assignee issue trigger.

Hello Gunaa, I am not sure if I have properly understood your question... Could you please elaborate a little bit more? Could you please provide us with some screenshots better explaining your scenario? It seems that you are having some trouble to find some issue types under the issue type drop-down field on your issues…

Hello Mohamed, You can use one of the following Cloud plugins for Product Requirements: - Test Management for JIRA - Xray test Management

Hello Mohamed, I check that your question is tagged with the label jira-cloud. Can you confirm if you are using JIRA Cloud itself? I ask this question because the Add-on R4J is only for JIRA Server application. Additionally, you don't need any plugins to import/export word/excel data to JIRA. It can be performed using CSV…

Hello Natalia, Counting starts automatically on time reports, you just need to configure the JQL filter to return which issues you would like to see in the report. Let me know if you need any help with this.

Hello Gilad, Welcome to Atlassian community. Are you trying to return issues where the date/time set in the "planned at" field is between 2:00 AM to 6:00 AM or you are trying to get issues where the "planned at" field was filled during that time? In both situations, I think you will be able to retrieve the data you want…

Hello Marion, The only option to restrict this kind of change with JIRA functionalities would be to removing the move issues permission from the users, however, it would cause them to don't be able to change the projects of the sub-tasks too. Another option would be by using ScriptRunner plugin, which has the ability…

Hello Tanuj, Welcome to Atlassian Community! You can reference other filter queries in a JQL query by using the parameter filter. Let me give you an example: - You created a filter called "Epics" and saved it with the following query: Issuetype = Epic - Then, you decided that you would like to return in a JQL Query all the…

You are welcome, Sean. Have a nice weekend!

Hello Sean, Thank you very much for your detailed explanation of the issue. About this sentence: This user went through a name change and their UserPrincipalName, email address, last name, and display name were changed via Active Directory 2+ years ago. Indeed, we were able to identify that the basic search is disabled if…

Hello Martin, Welcome to Atlassian community. The new issue view is not able to render the Security Levels field yet. We've already reported it as a bug to our development team: - Jira New Issue view does not display the Security Level of an issue That been said, please feel free to watch the bug to receive notifications…

Hello Ibrahim, Welcome to Atlassian community! Can you please confirm if you are using JIRA Server or Cloud? I'm afraid JIRA does not have the functionality to filter based on linked issue specific issue types or other criteria, however, there are some plugins that can help you to achieve this matter. For JIRA Server:…

Hello Nasir, Welcome to Atlassian Community. Per your description, I believe you are using the wrong field to set your approvals or with the same name as the default Approvers field. Please, follow the steps below to check/fix the problem: - Navigate to your project > Project Settings > Workflows > Click to Edit your…

Hello Natalia, Welcome to Atlassian Community! I understood that you would like to have a counter that would register the time that an issue spent in a status until it's changed, is that correct? If that's the functionality you are looking for, you can try the following plugin: - Time Reports This plugin provides you a…

Hello Ulrika, Uninstalling/unsubscribing the add-ons and the canceling Hipchat application should be enough to finish all the integration with it. It should not happen, but if after performing these steps you still be charged for some add-on or impacted by any add-on functionality, please let us know.

Hello Ashley, Can you please let us know if you are using the old or the new issue detail view on your boards? Here are their difference: New issue view: Old Issue view: Can you please confirm the results you get on both views? Additionally, have you tried to add the field back to the field configuration in your project,…

You are welcome, Miranda. I understand that the cost of the plugin does not fit if you are just needing new columns to your Linked issues. Since we already have this feature for Sub-tasks, I believe it would not need much effort for our development team to add it to Linked Issues and Epics too, so I would like to…

Hello Ann, I recommend you to check the following details: - Is the JQL query you configured as the trigger returning the correct issues when you run it directly on JIRA issue navigator? - Have you checked if the Actor configured to execute the automation (Usually, it is the Automation app user) is configured with the…

Hello tuğçe, By default, the Sprint field automatically add every sprint that it was moved from, keeping the current one at the end of the list: I believe you can not add this value if the issue was not configured with the Sprint before unless you perform a database update, however, I believe it would not be a good…

Hello Shamshuddin, Welcome to Atlassian Community! There are some other plugins that can be used to achieve this functionality, however, all of them are paid just like the Automation for JIRA after 300 executions. Anyway, here are some add-ons that can help you: - ScriptRunner for JIRA - JIRA Misc Workflow Extensions…

Hello Lata, Welcome to Atlassian Community! Can you please confirm if you are using JIRA Server or Cloud? I understood that you would like to remove the transitions To Do and Picked for Development from the edit screen and change the status directly, clicking in the status and selecting the next one in a drop-down. Have I…

Hello Rick, Welcome to Atlassian Community! Unfortunately, the Assignee filter displayed in agile boards cannot be customized on JIRA Cloud, however, you can use JQL quick filters to return any issues you want in a single drop-down. Let me give you an example: Let's suppose you would like to have a quick filter to return…