Utkarsh Agarwal Community Champion

Hi @Jeff Howard Welcome to the community! By default, Jira Cloud’s notification template only includes a brief message with a link to the comment, not the full comment text. To work around this, you can use Jira's Automation feature to send custom notifications that include the full comment content. Set up an "Issue…

Hi, Please try the following query: issuetype = Incident AND project = SCORE AND component in (Compliance) AND priority = Major AND "Reported Date" > startOfMonth(-12) AND "Reported Date" < endOfMonth(-1) AND (labels = Authority_investigation OR labels = Exchange_investigation OR labels = TSO_Request OR labels = VRC) This…

Hi, The issue you're encountering is a common limitation of Jira boards. When using quick filters, Jira appends the quick filter query to the main board filter, but it does not allow multiple ORDER BY clauses. Only the ordering defined in the main board filter query is applied. To fix this, you'll need to move the ordering…

Hi @sai chinamuthevi Please follow below: 1. Edit Parent Issue type assigned workflow, edit the closing transition, add a new condition: 2. Select the required workflow status. Save and publish the workflow. Hope this helps! Kind Regards Utkarsh

Hi @Assad Rajab Welcome to the community! Did you had a change to read through the Teams announcement from Atlassian. This is the *new* jira. Read about it here: https://www.atlassian.com/blog/announcements/the-new-jira

You may update the hide older issues board settings: https://community.atlassian.com/t5/Jira-questions/Re-Re-Tasks-marked-as-done-disappear-after-couple-of-days/qaq-p/1917125/comment-id/645594#M645594 

Had a chance to speak with some final year university students in a recently hosted in-person ACE event. This would really benefit all the students getting fueled up to start on with their Atlassian's Journey.

Hi @anee.karki You need to be a Jira administrator access to create/edit workflow in Jira cloud. project administrator neither can't edit workflow nor create a new one. Kind Regards Utkarsh

Hi @Lily , Did you try the workaround mentioned in the following KB article? filter-export-only-contains-1000-issues-in-jira-server Kind Regards Utkarsh

Hi @Vinay Peyyala Apart from configuring notification scheme, you may also want to look at your profile email preferences and allow notifications corresponding to your own changes. Navigate to your profile > Personal Settings: Kind Regards Utkarsh

Hi @sirisha vempaty Welcome to the community. Please refer response to this question: How-to-search-JIRA-by-providing-an-Issue-ID 

@Sreenadh Kindly follow the KB article provide earlier, scroll down and first upload your workflow to marketplace, then you would be able to import the workflow. The details are captured in the article. Let us know specifics of issues you are facing in the process if any.

Hi @Caroline Hallam-Baker You would not be able to enforce 2FA on unmanaged/unclaimed accounts. Currently its also not possible to view the status of 2FA of such accounts. However, if you have a list of the guest accounts, you can reach out to Atlassian access cloud support team, and they should be able to confirm the 2FA…

Hi @Sreenadh FYI: only site admins can export workflows from Jira To export & import workflows, refer import-and-export-issue-workflows 

Yes, that is correct. Once you claim a domain, you become the owner of the domain and all the users in the Atlassian cloud using the claimed domain no matter the organization they are part of.

Hi @Phil Tayles , All users with the claimed domain and consuming any of the Atlassian cloud products are ideally counted against the Atlassian access bill. To prevent unnecessary billing of all users to your organization you may make use of the non-billable policy feature. Refer: What-is-a-non-billable-policy Also, there…

Hi @Gert Goos All users with the claimed domain and consuming any of the Atlassian cloud products are ideally counted against the Atlassian access bill. To prevent unnecessary billing of all users to your organization you may make use of the non-billable policy feature. Refer: What-is-a-non-billable-policy

Hi @Bernd Pörner , Once you verify a domain, you confirm that you own the domain, thus any or all accounts from the domain should be owned by you. This is the basis behind verifying a domain. Now, All users with the claimed domain and consuming any of the Atlassian cloud products are counted against the Atlassian access…

Hi @Tom Braat I can list down a few points: * Once you claim the domain, no one else can claim the same domain. * Once a domain is claimed all the users with the domain are counted and used as managed users from the claimed domain organization. * Installing/Enabling Atlassian Access will not impact other organizations…

Hi @Madison Maze , Did you check the customer permission settings? Also, check if customer access settings are set to allow customers to create account: Kind Regards Utkarsh

Hi @Lina Nsour , Please refer the answers as mentioned here: Separating-sub-tasks-sprints-from-their-parent-task Kind Regards Utkarsh

Hi @Pietro.Pagani , That seems like the right plan to recreate the site. Regarding your data, you can export the data out from existing cloud site, then re-import to the new site. Regards Utkarsh

Hi @Abelardo Contreras Welcome to the community! Refer: How can I create an auto reply when a ticket is created in Jira from customer? You may also setup an automation rule. Regards Utkarsh

Hi @Malin Rathjen For your use case, did you try Team managed projects? Refer: available-custom-fields-for-team-managed-projects Fields in team-managed projects are contained within the project itself. Currently, you can't share a field created in one team-managed project with another team-managed project, or with a…

Hi @sachin , Your JQL query needs parenthesis as the OR operator is pulling everything outside the scope of single project. Try something like: project = ABC and (Team = Spartans OR "Epic Team\\s"=Spartans) ORDER BY Rank ASC Kind Regards Utkarsh

Hi @Vikranth Katanguri , Welcome to the community! Kindly refer: How cloud-to-cloud migration manages users and groups Kind Regards Utkarsh

Hi @Scott Manna , Did you check board column & status mapping after editing the project workflow? configure columns - Make sure the correct status are in the correct column and there are no warning icons visible. Can you manually transition the issue from "Ready for QA" status to "In QA" status?

The more the merrier :)

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Hi @Jill Vieregge , Jira labels are a global entity. Once created then can be used anywhere in the entire Jira instance. Archiving a Jira project only hides the project and its issues and corresponding fields values appearing under JQL search on issue navigator. The labels will still exist and will be available for users…