Petr Vaníček Expert

Hi, based on this issue: https://jira.atlassian.com/browse/JRACLOUD-71392 Do you have any newer backup? If not then follow workaround mentioned in linked issues. Let me know if that is your problem.

Hi, I have totally different experience (just with PostgreSQL) with upgrading to Jira 8 and reindexing. In our case it decrease time for reindex for 80% in compare of with Jira 7. Did you perform background or full reindex? Can you do upgrade/migration again but without using DB dump and use standard XML backup? Do you…

In this way it will be simple text. Purpose of mentions (macro) is usually notify mentioned person(s).

Upgrade process is usually as you wrote, but between your old and new versions there are two platform releases - so many changes under hood, API, ...etc. From my experience is good practise make upgrade once per quarter of year. Second instance is like TEST environment. Yes, you can install on this second one 6.4.14, that…

Hi, just start typing '@' and Confluence will start hint names when you will continue with first chars.

Hi, yes, that's version is really too old. Meanwhile there has been several interim versions (where many thinges has been changed) over which you need to upgrade. So best will be install second (temporary) instance with same version 6.4.5 and by this instance to upgrade data set. Reccomended way is this: 6.4.5 - > 6.4.14…

Hi, you can follow this KB article if you want you reverse proxy (recommended - https://confluence.atlassian.com/jirakb/integrating-jira-with-nginx-426115340.html) or directly to Java port (https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html).

Hi, problem is probably in installed JDK version 12. Crowd support only JDK8, just check supported platforms documentation. https://confluence.atlassian.com/crowd/supported-platforms-191851.html

Hi, try to check user directory connection. If you are using Jira as user directory then you will need add new IP of Confluence into Jira. If it's this kind of problem - this can help https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.html

No problem and you are welcome, but please be careful with HSQL DB (it's only for testing purposes and very error-prone to file system problems and wrong killed application). I strongly recommend to you to migrate it to normal DBMS like PostgreSQL via this KB…

Can you try to access Jira (temporarily) directly over Java port (default 8080 for HTTP or 8443 for HTTPS)? Is it still same? Or try to access it outside local network (for example by mobile internet connection).

Hi, for this kind of migration best what you should do is contact one of Atlassian Solution Partner company. Just filter those companies based on your country and try to contact them. https://partnerdirectory.atlassian.com/

First insert license based on steps provided by @Alexander Pappert Then if you need retrieve admin user you need follow this KB article https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html 

Hi, probably this problem - https://status.atlassian.com/incidents/wh9tzyzktwxx For future problem you can try look at this - https://status.atlassian.com/

Hi, can you try it in incognito mode or another browser? You mentioned no errors - did you mean no errors in browser, proxy or Jira? Dis you tried restart Jira if there are no problem with any add-on during start? Let me know and I will try help you.

Your instance looks strange. So you are not using any reverse proxy, but you configure it in parameters, why? When you will use basic connectors (for 8080 and 8443) in server.xml (without any proxy parameters). Is it working correctly on java port 8443 (you will need also set base url to this url with port)? If yes - try…

Are you running Jira under dedicated user and not under Administrator? If not you should run it with user like 'jira'. In both connectors: Try to configure port values to 8080 for http and 8443 for https. Proxyport values leave as it is. Is problem still occurs when accesssing jira over java ports (like…

No problem, you are welcome! :-) When it helps you you can click on Accept answer ;-)

1) remove your domain from nonproxyhosts, you can set here localhost if needed and remove nonproxyport 2) can you share your INSTALL-DIR/conf/server.xml?

Yeah, that was what I wrote. :-) Perfect when you found where it is exactly.

Hi, what are you trying to get? Error 404 mean Not found, so probably you have somewhere bad link (in one of your system repo probably). Can you share more details for that like URL/repo what are you trying?

Hi, can you share screenshot like this from Administration -> Applications -> Version & Licenses? Then also screenshot with filter and search "Jira Agile" component from /plugins/servlet/upm/manage/all?

Try to follow that article and you will see if it will help.

Hi, first you will need change order of user directories. https://confluence.atlassian.com/jirakb/administrator-cannot-login-after-reordering-user-directories-235669137.html Then you will be able log in as before or if need use this KB article.…

Hi, try to figure it out by this troubleshooting article. https://confluence.atlassian.com/jirakb/how-to-fix-gadget-titles-showing-as-__msg_gadget-813697086.html Where did you install new cert? Into reverse proxy or JVM keystore?

I don't have experience with authbind so what I could try as first is running it under dedicated user and with default ports. If everything on java ports will be ok then is better to use some kind of reverse proxy (nginx, apache,...) for using ports 80 and 443. I hope it will be this kind of problem - because 40X errors…

Maybe you would like to try and use Confluence for that and connect it with Jira. Look at this article https://www.idalko.com/jira-confluence-integration/

Also check if macro plugin is enabled.

Hi, first check if all of your plugins are up-to-date. Then if it's not this problem check this troubleshooting article and let me know if it help.…