Petr Vaníček Expert

As a Cloud Jira administrator with no IT knowledge, you may find it challenging to work with data center products of Atlassian, such as Jira Data Center, Confluence Data Center, and Bitbucket Data Center. These products are designed for use in on-premises or self-hosted environments and require a higher level of technical…

Hi, To do this, you can use Trello's built-in Butler automation tool. Here is an example of a Butler command that will send you a notification when someone creates a card containing the word "urgent" on the board "Important Projects": when a card is created on board "Important Projects" containing "urgent", send me an…

Hi @Nader Nassif , how we should proceed in case of we need dependency for third field on two previous? Example: Company Locality (depends on Company by objects assigned to Company in Localities) Port (depends on choosen Locality and Company) So if we choose value in last field and change Company we expect reset of fields…

Hi, can you share content of your application and catalina logs? If there are any errors.

Hi, do you have active maintenance for your license? If yes, then it could be to 7.6. -> 7.13 -> 8.0 -> 8.10 If not you can only upgrade to latest version released in your maintenance window, if you do not want extend maintenance.

It seems like memory problem. How big is your instance and how big values are you using for JVM?

Hi, I think Insight can help a lot. https://marketplace.atlassian.com/apps/1212137/insight-asset-management?hosting=server&tab=overview And much more if you are open to change the way how you are working. Like using Insight CMDB instead of issues as hardware objects. Insight has automation and you can run also Groovy…

Hi, I think for you is perfect fit issue security -https://confluence.atlassian.com/adminjiraserver/configuring-issue-level-security-938847117.html You will need to configure security scheme to incluse your SD team, customers,... and configure it automatically in workflow post function after creation or as hidden field on…

Hi, is there something in application log? <confluence-home>/logs/atlassian-confluence.log Are you using external user directory like Jira, AD, LDAP,...? If yes can confluence log in into this external directory?

Hi, try to check Global permission page in Confluence administration - <URL>/admin/permissions/globalpermissions.action In section licensed users you can find all groups/users counting into used licensed users. Hope it helps

Hi, try to use ".getReporterUser().getUsername()" instead of " .getAssigneeId()" 

It's weird - there must be some kind of problem with accessing synchrony port. With DB connections I meant usage - count of used and free.

Hi, that's pretty hard target. You wil need first upgrade your confluence to newest version through several interim versions and for this you need valid license. I don't have experience with upgrade too old verion of Confluence like this, but I think that could go in this upgrade path 3.4 -> 3.5 -> 4.0 -> 4.3 -> 5.0 -> 5.5…

Perfect, thanks for feedback.

Hi, sorry, I had busy last week (including weekend). From your logs it's not clear, but if it works before then it's weird. Something changed in something like proxy, firewall,...? What about DB connections? We had similar problem with one of our customer.

Hi, what was your previous version of Jira? Can you look in history of your groovy scripts if there is any error? Or also try to check application log for errors when you try to reload a page with issue.https://confluence.atlassian.com/adminjiraserver073/important-directories-and-files-861253886.html Let me know.

@Vinay Sharma also check release notes of all released versions (https://confluence.atlassian.com/jirasoftware/jira-software-release-notes-776821069.html) and supported platforms especially for changes in supported DBMS (https://confluence.atlassian.com/adminjiraserver076/supported-platforms-945110772.html - version…

Hi, * Make test environment and try it first on that. * My recommended upgrade path is 7.0 -> 7.6 -> 7.13 -> 8.6 and if you don't have too much customizations like groovy script then weekend maintenance windows should be more than enough. My estimation is around 10 hpurs of work if nothing wrong will happen.

Hi, based on your question - are you using server (in text) or cloud (tags) instance? Can you share part of application log where is shower any error like this one? What is your Confluence version? https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html

Hi, try to look what do you have configured in Global Expiry section and try to decrease configured values if needed. https://confluence.atlassian.com/bamboo/configuring-global-expiry-289277253.html

Hi, it depends on version of your Confluence. If it is 6.8 or newer then it's sending to 5 users who has access to that page. https://confluence.atlassian.com/doc/confluence-6-8-release-notes-946014166.html

Hi @Chen_Touboul No, 7.7 has been released in January 2018 and 7.13 has been released in November 2018. So 7.13 is newer version than 7.7.

And did you try a way that I wrote (with deleting changes in stylesheet)?

Then you can try it on your computer or local virtual machine. It's more secure and without stress, trust me. :-)

You need to go DOMAIN/admin/flyingpdf/configurepdflanguagesupport.action There upload a font file For details look at https://confluence.atlassian.com/doc/create-a-pdf-in-another-language-175473.html

Hi, you need to install font which fully support french characters. We had this problem also with czech characters on several customer instances.

Hi, if you don't have test ENV then it can be quite risky. But if you have proper backup solution and time window for maintenance at night then you can try it and if something happen then just recover snapshot or something like that. How big is your instance?

Hi, try to go in this way 7.7 -> 7.13 -> 8.5 Regarding Edit and plugin - try to disable add-on before restart of application if there is no problem with it.

Hi, try to make upgrade on 8.0 or higher version. You should see improvements in a lot of scenarios. Look at this my comparison from March - https://community.atlassian.com/t5/Jira-discussions/Jira-7-vs-Jira-8-performance-comparison/td-p/1026944

Hi, as I can see you are trying to use Jira with HSQL text-file DB. Is it right? Try to install it with proper DBMS like PostgreSQL and it should be ok. Let me know.