Bill Sheboy Expert

Thanks for clarifying, Kristian!

Hi @Pierluigi Barca To see that option you need to be a project admin for the specific project. Do you have that permission role?

Hi @Eric.Braverman -- Welcome to the Atlassian community! You originally asked for a simple, out-of-the-box solution to send notifications for approaching due dates, and Ravi has provided that. It appears you are now asking for something more complex: custom alerts for individual issues. If you indeed need something with…

Looks like you did it correctly and it just isn't showing up on your classic project. You may need to put in a support ticket to Atlassian; your admin can help with that.

Hi @Janene Pappas You cannot search for those with out-of-the-box JQL. I recall seeing something about doing it with the ScriptRunner marketplace add-on. There are several open suggestions and defects about adding this capability to Cloud, which you can review and vote for here:…

I just set the start date for a couple of issues, added the field to the board card layout, and they show up on my Kanban board. Is your project classic or Next Gen? If it is Next Gen, that feature doesn't exist yet, and there is a request for it: https://jira.atlassian.com/browse/JSWCLOUD-17336

I am glad that helped. Fields only show where there is a value; do the start dates have values yet?

Yes. A board is a view on a backlog, so you can adjust the filters, statuses, and columns, for any board to show what you want. (Scrum boards have the extra wrinkle of the work items being in the active sprint.) For example... Epic Kanban board: project = MyProject AND issuetype = Epic AND... other criteria as needed ORDER…

Thanks for the explanation, @Mark Slater . That helped me understand the issue. When I need to have multi-level views of work, on a physical or tool-based board, using two (or more) boards seems to help. For something like JIRA, that meant: * One Kanban board with the epic workflow (discovery to delivery), and * Other…

Hi @Charles Delaporte You could use a project automation rule... * Triggered on an issue edit, * With the condition that the Affects Version is not empty and your new custom field (e.g. Found in Version) is empty, and * An action to set the value of the new custom field. Best regards, Bill

Yes, deleting is problematic, and... Instead of adding an additional status, you could add an Abandoned custom field. This allows you to mark any item as abandoned, exclude it from reporting/board filters, and get it back if needed. Best regards, Bill

Hi @Amanda Ross I agree with John and Nic about methods of separating out the issues... But I have a question: what problem are you trying to solve? You say there are issues on the board that you want to remove, as they are not WIP; what are they and what do they represent? Why would they be on the board if they are not…

Hi @Shreya Parekh -- Welcome to the Atlassian community! Please see this posting which describes the issue you see, the cause, and how to resolve it: https://community.atlassian.com/t5/Jira-questions/Sprint-apears-on-different-project-boards/qaq-p/1366724 Best regards, Bill

HI @miki.takeda -- Welcome to the Atlassian community! You can add things using Board Settings, and Card Layout. Your project admin should be able to help. https://support.atlassian.com/jira-software-cloud/docs/customize-cards/ Best regards, Bill

Hi @camnospace and @cjwiggins I haven't been able to find that feature, although someone has suggested adding it here: https://jira.atlassian.com/browse/JRACLOUD-74498 How about a work-around? * Add a custom Number field: Last Vote Count * Add an automation rule to... * Trigger on issue edit * Check condition of…

Hi @Pierluigi Barca The link you provided is the documentation for the automation added for global and project levels of JIRA. JSU Automation Suite for Jira Workflows is a marketplace add-on for JIRA Service Desk. If you are trying to add automation for just JIRA, rather than Service Desk, you can navigate to: * Project…

Hi @Prabhu Chilukuri I agree with the approach @John Funk is suggesting, and I wondered how you are representing the process. That is, do you have JIRA issues to represent the position, profile, and interviews... or are these steps in your recruitment process? Understanding these will help you decide where to put the…

Hi @Justin Hesser I believe you can get the last comment with the following: {{triggerIssue.comment.last.body}} And update the linked issue(s) as needed using related issues and a branch: https://support.atlassian.com/jira-software-cloud/docs/work-with-related-issues/ Best regards, Bill

Hi @SParker ... the audit log you provided indicates the trigger worked, as there would be no entry otherwise. The issue is in the condition not being meet to proceed. I have learned two key things in my short time working with the automation rules: * rules fire in a non-deterministic order, and * you cannot rely about a…

Hi @SParker Something I found helpful to resolve rule issues was to add tracing statements to my rule, and then remove them later after I fixed things. You can add comments to find out what values are being used, or use the Log Action or {{Debug}} statements.…

Hi @Angélica Luz When Code Barrel joined Atlassian, did requests like email formatting get ported into the suggestion backlog for Jira? The above link still goes to the Code Barrel project. Thanks! Best regards, Bill

Hi, Jack. I would see those fitting to how a team works, but definitely associated to a board as the board is a visibility tool for a team's process workflow and work items, regardless of work item type or issue type. * For Scrum boards, there would usually be one Definition of Done (DoD) for the board (aka DoD for a work…

Hi community! I wanted to add some ideas to clarify the value of showing exit policies on a board. Kanban is a pull-based system, supporting teams to make what they work on and how they work visible. Those two things help to limit work in progress (WIP), get more valuable things done, and improve work methods. Unlike Scrum…

Hi @Joep Oomens -- Welcome to the Atlassian Community! Here is a similar post where someone was trying to add an image to a comment using the REST API. There appear to be 2 steps: upload the attachment, and then update the markup to use the image. How can I add an image in a comment?…

Hi Danielle, I am glad that helped. Please consider marking this one as a solution so others can find it later. Regarding the version ordering, it seems people have been asking for this feature in the suggestions. Please take a look at the items in this backlog search to see if any of the ideas would help as some of them…

Yes, according to that other post ScriptRunner would help you get that information.

Just in time... I figured it out: create a rule that triggers on version released, action is to create a new version, with this value: {{version.name.substringBeforeLast(".")}}.{{#=}}{{version.name.substringAfterLast(".")}}+1{{/}} This works by the following: * Take everything before the last period, * Add back in a…

Thanks, @Elad Ben-Noam And, no worries as you are helping to answer the questions. As a reminder, when a version is released it is the triggering entity, not a specific issue like a story, bug, etc.. This is why I was looking for more documentation, as the data provided with this trigger's webhook is somehow different, and…

Hi Danielle, I made a quick attempt to capture a released version, split it, increment, and reassemble... but I ran into a couple of hurdles: * First thing, the released version provided from the webhookData is not the complete version record , it is something that appears to be the name only... * Which would be fine, if…

Hi @Elad Ben-Noam Thanks for your response. I have already reviewed the article you linked and provided some feedback on it. For example, there are supporting links to Oracle functions that do not match the behavior of the same functions within smart value processing. It is unclear if they were just provided for context or…