Bill Sheboy Expert

Greetings, community! What was the answer in regards to nesting of smart value expressions? I have not been able to get this to work either. Thanks!

Hi @Sara Creenan _M_T_ Have you tried to use the REST API to query information, or use webhooks to push event changes about projects, issues, etc.? Both produce JSON that you can parse. Here is the REST API info: https://developer.atlassian.com/cloud/jira/platform/rest/v3/ And here is the webhook…

HI @Danielle Bonneau I believe the format of the version number you are using is text, and not a number, due to the multiple decimal points/periods. Have you tried to split the value apart, increment the last value, and then concatenate back together for the new value? Best regards, Bill

Hi @Sofia Schramm -- Welcome to the Atlassian Community! You can do that with a query on the Issues and Filters view. Your query would be something like this: project = MyProject AND (key = MyEpicKey OR "Epic Link" = MyEpicKey) ORDER BY Key Then you can export the results to a CSV file and open it with Excel. Best regards,…

Hi @Laurie Anci You cannot access that indicator with out-of-the-box Jira. If you have an add-on you can do so. Please see this post for more info on doing this with an add-on: https://community.atlassian.com/t5/Jira-questions/JQL-quot-added-to-current-sprint-quot-and-quot-removed-from/qaq-p/5089 Best regards, Bill

Hi @Douglyss Giuliana -- Welcome to the Atlassian Community! You can do this by setting up a mail box for people to send ideas in, and then have Jira consume the emails. When you set this up, ensure you set a default reporter who does have a Jira license. Please see below for some how-to information.…

Thanks for clarifying. To display issues on a Scrum board, I believe the issues would need to be in an active sprint... including the DevOps project's issues. Unless you want to do that, consider instead using a Kanban board for the roll-up. Of note: filtering the projects for teams using scrum with openSprints() will…

Hi @Giovanni Tummarello -- Welcome to the Atlassian Community! Are you using a Chrome browser? If so, it appears the issue has already been noted in these two items which suggest improvements: Chrome autocomplete overlaps board search https://jira.atlassian.com/browse/JSWCLOUD-18632 Option to disable browser autocomplete…

Hi @Ian Shelton -- Welcome to the Atlassian Community! It seems like you are asking a question about Trello. Is that correct? If so, please note that you have posted this question in the Jira software area, and you can check in the Trello area for ideas instead: https://community.atlassian.com/t5/Trello/ct-p/trello Best…

Hi @Hannah Warren Just to confirm: your All Teams board is a Kanban board, correct? And if so, your filter will need to be a bit more specific, something like: (project IN (a, b, c, d, e, f) AND sprint IN openSprints()) OR project = DevOps ORDER BY rank ASC

Hi @Fermin Aldea -- Welcome to the community! What problem are you trying to solve? It seems like you are trying to compartmentalize the span of work for product development using issue types. If so, why? Understanding the problem will help the community provide ideas for you to consider. When I do feature mapping, it is…

Hi @SParker Is this a classic or next-gen project? I recall seeing somewhere that the Epic Link field is no longer used for next-gen projects to manage the parent/child linking. If this is a classic project, you may want to put in a support ticket as I think what you are trying should work. Best regards, Bill

Yup, that is the location I used to enter defects when I was an instance admin. As a non-admin, that path prompts for some info and once you enter your instance URL it takes you to two choices: enter a community posting or search the documentation. Thanks, again!

Yes, and... to what @Nic Brough -Adaptavist- said. The dark side of focusing on stretch, above and beyond work is a team might feel incentivized to take shortcuts on how they normally produce quality delivery, leading to other issues. "Why not, when we get more kudos for extra stuff?" I think of supporting measures as…

Thanks, John. We are on a standard, paid cloud license. It seems only our admin can see the fields to enter a defect on the support page... which matches your explanation. And I understand the no-repro situations... Just a bit frustrating to not be able to submit a defect for a thing which several team members see and…

Thanks, Alex. In that case, I would search for the different methods people have used to use scripting add-ons to accomplish this task. I have not tried to implement these myself. There are two open suggestions for adding this functionality to Jira, which you can review and vote for here:…

Hi @jcracchiola -- Welcome to the Atlassian Community! What problem are you trying to solve? Burndown charts are a diagnostic tool to reflect what has happened and what could happen. Why would you want to alter what has actually happened? Showing the facts may help the team learn and improve in the future. For example: *…

Hi @Julie Korpelainen -- Welcome to the Atlassian Community! How are you trying to create the child issue? That error message is a bit confusing, as it can occur when you have not selected the Epic Link when trying to create the item. Please see below for where other community members have had this symptom and that error…

Hi @Dan_Jackson -- Welcome to the Atlassian Community! I am unaware of a way to do this with Jira out-of-the-box... There is a suggestion to add that functionality: Ability to change the order of the Issues in Epic https://jira.atlassian.com/browse/JRACLOUD-40929 As a work-around, you could create a CSV to import items…

Hi @Alex Hadden-Boyd You can probably do that with scripting add-ons and scheduled jobs, but you may not want to do so. Teams using scrum plan a sprint, and delivery work begins at the end of planning. Jira supports that by allowing you to start the sprint (in the tool) *after planning has completed*. If you were to…

Hi @brad.shantz I wonder if you are missing a column and status from your board's workflow: ready to release. The workflow you described indicates the issues are developed, and ready to release, but not actually "done". If you added the column before Done, you could: * Accumulate issues which are dev-complete and ready to…

Hi @Joao Borges -- Welcome to the Atlassian Community! Thank you for clarifying the issue. Jira is a tool to support how your team works, and not to change how your team works. You describe refining work to check if it is ready for delivery/build work. For a scrum team, often a team's product owner/champion reviews new…

Hi @Joao Borges What problem are you trying to solve by having the additional area on this view, in between the sprints on the top and the backlog on the bottom? Understanding the problem you are facing will help the community provide ideas and help you know if the ideas solve the problem. Best regards, Bill

Hi @kpbic -- Welcome to the Atlassian Community! Here is the reference, and you can get the board's column configuration with: https://developer.atlassian.com/cloud/jira/software/rest/#api-agile-1-0-board-boardId-configuration-get /rest/agile/1.0/board/{boardId}/configuration For each column with a constraint, it will…

Hi @Maha vishnu v With out-of-the-box Jira, there is no built in way to do this. If you have some marketplace add-ons or do a CSV export, you can do it. Please see the answer to this same question for specifics on some methods:…

With this return to the top-nav bar, an old defect seems to have returned for searching issues: * Navigate to issues and filters * Switch to advanced search * Start typing to trigger type-ahead search of something like issueType * Note windows scrolls up... * Select your entry from type-ahead list * Note that advanced…

Argh! I just noticed that goes into a loop of links (reminds me of the cable company...) Try this direct link to create a new issue on their backlog: https://jira.atlassian.com/secure/CreateIssue!default.jspa

For a defect, try to submit it through the support page: https://support.atlassian.com/contact/#/ The other location is for submitting suggestions.

Hi, and sorry I missed that your request was for Next Gen. Editing workflows for Next Gen is currently in progress now, and not yet available, per this info: https://jira.atlassian.com/browse/JSWCLOUD-17434

Hi @Michael_Kribus Yes, and... to what @Jack Brickey suggested... There is no "undo" or trash bin for cloud Jira, so deleted items are gone...And, you cannot look back to learn why deleted stuff is getting added to the backlog so you can improve practices. What we use is a custom field called Abandoned. When you want to…