Bill Sheboy Expert

Hi @Diogo SPDO Of note, please try to respond in the same thread rather than creating a new answer. That will help others in the community when trying to use this post as a source in the future. Thanks for your clarification about what you are trying to do. One of the reasons teams use Kanban is to make workflow visible,…

Thank you for clarifying your questions. Generally, if you want to limit access to Jira issues/boards you would create separate projects and adjust the membership. You could also used different issue types to limit access. Your teams (backend and frontend) would collaborate for one product, so I am unclear what the issue…

Thanks for clarifying. I haven't used scriptrunner for years, so I'd wait a bit to see what other responses you get from the community. I added the scriptrunner tag to your question to see if that helps.

Hi @priyank_agrawal -- Welcome to the Atlassian Community! There is no smart value function to remove one item from a list field yet. The work-around I found was to use string, list, and create variable handling: * Add a condition to look for the value you want to remove. If found... * Capture the Labels list as a string,…

Hi @Paul Ganster -- Welcome to the Atlassian Community! As noted in the other question you linked to, configuring the fields on NextGen board cards is not possible yet. Here is the suggestion to add that feature, which you may review and vote for: https://jira.atlassian.com/browse/JSWCLOUD-17336 Best regards, Bill

Hi @Rasha Farouk -- Welcome to the Atlassian Community! What limitations are you concerned about for parallel sprints? Here is the documentation on that feature; please consider looking this over to see if this helps: https://support.atlassian.com/jira-software-cloud/docs/use-parallel-sprints/ Best regards, Bill

Hi @stsci Would you please clarify two things in your question: * When you say "create a link", do you mean just to perform the search or to link the issues? * Do you just need to do this one, or repeatedly in the future? If this is a one-time search only request, I would just export to a spreadsheet and do the column…

Hi @Alex Have you tried to configure the time tracking, format settings to see if those have an impact? Here is the documentation on that: https://confluence.atlassian.com/adminjiraserver/configuring-time-tracking-938847808.html Best regards, Bill

Hi @Diogo SPDO -- Welcome to the Atlassian Community! What problem are you trying to solve by having multiple columns (workflow steps) mean "done" on a board? As Jack noted, Scrum teams have one meaning for "done"; otherwise teams and stakeholders have confusion and less transparency about the completion/readiness of…

Hi @Dmitry Malinovsky There are a couple of suggestions to improve component drop-downs, and nothing exactly what you are asking:…

Thanks, @Nofar Ben Kereth Let's try a diagnostic check: Immediately before the advanced compare, please add a Log action to put the Severity Timestamp in the log. That will show what's in the field, and if the Smart Value is recognized. If that works, there may be an issue with the empty comparison, so you could instead…

Hi @Sigmund VanDamme -- Welcome to the Atlassian Community! One way to check the names of the fields, and what is supported, is to make a call to the REST API and then parse the JSON to see what is there. So pick a Jira issue you know has the data you want and use that issue. Here is the how-to for that method:…

Hi @vildana_ermaya What have you tried thus far? It looks like you found the triggers to use, and now you just need to build the rules and test them. Here is some documentation to get you started. If you get stuck, consider posting an image of your rule and what specifically you believe is the problem. Overview:…

Thanks for uncovering that! Did you suggest that they update the original article's images to reflect this difference? And, one more thing to add to the documentation pages! ;^) Best regards, Bill

Hi Justin, That is an interesting idea... I am now more confident that is not possible with out-of-the box reporting. I am assuming by "spike" that you mean a spike user story: a piece of work to answer a specific question. And so the spike indicator lines show when one of thoses are active during the sprint. Your options…

Hi @Malika ELKHARRAZ Thanks for clarifying! One simple option is use the automation rule features. You could do the following: * When a sprint completes, have it send you an email with the list of issues completed * If you wanted a better way to see what sprint an issue finished (for JQL filter-based reporting), you could…

Hi @Malika ELKHARRAZ Some quick questions to help focus your solution approach ideas: * How often do you need to do this: one time or repeatedly? * How many projects do you need to do this for: one or many? * What information do you need about the sprint: start/end, or some other information? * What are you going to do…

Hi @Miguel Molina I do not believe that you can do that with out-of-the-box Jira Cloud. You can add additional linked pages, as documented here: https://support.atlassian.com/jira-software-cloud/docs/complete-a-sprint/ You can also add a suggestion to add this feature to Jira. I did a quick search and did not find any…

Hi @Jamshaid Thank you for clarifying... Do you know the possible values that could be in the Gaps field (it is a defined list of values), or is it completely dynamic (unknown in advance)? If it is completely dynamic, I do not know any way to do this with smart values and automation. There is no generic iterator for…

Hi @Massis Shahmirian I agree that article may be incorrect, as the #if operator only seems to work for numeric values and not string/text ones. You can infer that looking at the documentation for math versus text smart value functions: https://support.atlassian.com/jira-software-cloud/docs/smart-values-math-expressions/…

Hi @Michele D_Adamo Here is the information for how I removed a component. Please consider adding logging to see what is happening during the processing. * Ask your site admin to create a custom text field for issues, such as WorkingComponent, to hold the item to be deleted. (Side note: automation Create Variable values…

Thanks... then I recommend submitting a support ticket to learn more. __Bill

Hi @Priyanka khare The parallel sprints feature allows a project to have multiple sprints running at once, such as for multiple teams. When enabled by the admin, I believe all projects then have that ability. What this feature does not do is allow you to manage sprints in one place for multiple different projects. Thanks,…

Hi @Anh Le There is an example of getting the data without the header in this write-up: https://community.atlassian.com/t5/Jira-articles/Try-the-new-Jira-Cloud-add-on-for-Google-Sheets/ba-p/1016436 =INDEX(JIRA("key=ABC-123", "issuekey, status"), 2, 0) Best regards, Bill

Hi @Anh Le Have you seen this article on setting up automatic refresh for Google Sheets: https://community.atlassian.com/t5/Jira-articles/Jira-Cloud-for-Google-Sheets-Automatically-Refresh-Your-Data/ba-p/1200264 Best regards, Bill

Hi @golan sinvany -- Welcome to the Atlassian Community! You are probably correct, and what you will need is to reduce the user count: unzip the backup, edit the backup files by disabling all users except the admin, zip them up again, and then restore. You can adjust the active users up to your limit after that. While you…

Hi @Will Robinson -- Welcome to the Atlassian Community! My understanding is the epics appear on the basic roadmap using the Start Date and Due Date as range values. For your missing epics, have you checked those fields to see what is in them? One way to check them at a glance would be to use a filter search on them…

Hi @Priyanka khare To clarify, I do not believe there is a feature to share components between projects. Instead, one creates identical components in different projects when you need to add filtering. For example, naming teams with components. They are not the same component even though they may be named the same. Next,…

Gotcha... Note in the documentation where it says there is a link "Where is my field?" When an admin views an issue they can see that link, select it, and be guided toward making the field available.

Thanks; that does sound like a view or field selection issue. Please try that admin helper for one of the stories, tasks, or bugs where the labels are not visible to see how that helps.