Bill Sheboy Expert

Hi @Kelly Lillis Would you please post an image of the roadmap, showing where you are seeing the issue key that you did not before? Thanks! Best regards, Bill

Hi @Максим Ващенко -- Welcome to the Atlassian Community! For a question like this about a marketplace vendor's product, you may want to ask their support team directly: https://marketplace.atlassian.com/apps/1014681/zephyr-for-jira-test-management?hosting=cloud&tab=support Best regards, Bill

Hi @Stian Stiansen Are you using the built-in email handlers to create issues? If so, I believe that you can alter the settings so that the reporter is automatically added as a user. Please see here for more information: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/…

Hi @Marina Reimúndez Your question indicates you have created issues and are not seeing them in the backlog list. Is that correct? If so, a couple of common causes of this are differences in the project filter for the board, or unmapped status values for the board. For example, as described in this community post. Please…

Hi @Автор контента For a question regarding a marketplace product, I recommend asking them directly. Their email address is listed on their marketplace page: https://marketplace.atlassian.com/apps/1221281/async-poker-remote-planning-estimation?hosting=cloud&tab=support Best regards, Bill

Hi @Raphaël Benzazon -- Welcome to the Atlassian Community! Thanks for sharing your ideas. Different teams use Jira in different ways, and the manner you describe issue type usage (epic, story, sub-task, etc.) may resonate with some teams. And it may not with others. Jira is just a tool, and teams decide how to use it to…

Hi @[deleted] Have you already resolved your question? If not, I do not believe there is a build-in audit log for this in Jira Cloud yet. Here is a suggestion to add those features: https://jira.atlassian.com/browse/JSWCLOUD-8800 Two possible work-arounds are: * The project admin could create an automation rule which…

Hi @Lori Have you solved this question already? If not, I suggest trying your idea of having the first rule clone the issue and have the receiving project use a second rule (create issue trigger) to complete it. That will reduce the risk of errors as the projects evolve over time by keeping them to their own…

Hi @Kristina Kreutz -- Welcome to the Atlassian Community! Regarding your question about epics created on roadmaps, they must have a start date to appear on the view, and so are automatically assigned. Based upon the information below, the date appears to be selected based upon where the timeline is currently selected.…

Hi @[deleted] -- Welcome to the Atlassian Community! Your idea seems like a suggestion rather than a question. I searched the public backlog and could not find a related idea, so please consider searching further or selecting the Create button to add a suggestion of your own.…

Hi @Radek Dering Yes, you could do that using JQL to select the issues for changing and then using the replace() function to alter the text. For example: * Trigger: manual trigger * Branch: JQL to find your issues* Action: edit the summary field to replace your text: {{issue.summary.replace("ABC", "BCD")}} Please look at…

Hi @Gui Ávila Not yet I believe, and here is the suggestion to add this feature for group mentions: https://jira.atlassian.com/browse/JRACLOUD-28225 Best regards, Bill

Please try logging the created variable to see what the result looks like. That will help us figure out what RegEx to use. Then post both values (full variable and after parsing). If you use the two examples I provided, it should work unless my RegEx is wrong too. ;^)

You are welcome. I'm glad there's an answer, as this question has appeared several times. I used a similar technique to selectively add/remove items from components and labels. Have a great weekend!

Hi again, Okay, this works using a created variable and text parsing to return the "active" sprint. Sprints have a state attribute which we can use. I found the name of the attribute using this technique: https://support.atlassian.com/jira-software-cloud/docs/find-the-smart-value-for-a-field/ * Use the action Create…

Hi! Well, the A4J is awesome...and...it does have some limitations. ;^) I believe that even if that syntax could work, it wouldn't for another reason: functions cannot work inside of an iterator structure (stuff with # / bracketing). I submitted a separate defect/suggestion on that one. What is the format of your sprint…

Hi @Micaela Barros I am wondering about the situation you are describing... Specifically, is this a short-term issue or an on-going behavior of the team's workflow and the handling of blockers? If this is short-term, I recommend manually tracking the blocked time, pausing to investigate why/how things are blocked, and…

Hi @Jason Anthony Montilla -- Welcome to the Atlassian Community! Yes, that sounds correct when an issue has been in multiple sprints which have closed over time. One way to always have the current, open sprint is to add a custom field to issues, such as Current Sprint. And then create an automation rule to set it when the…

Hi @Peter V -- Welcome to the Atlassian Community! Scrum teams typically commit to a goal, not a total of story points or specific work items. That provides the team and product owner flexibility to inspect and adapt if they discover they have met the goal early (or not). However, it may be helpful for teams using story…

Hi @Allen Culpepper Are you saying the people on the team are editing your global rule, changing it back to project-specific? If so, this could be resolved with permissions. Make the rule global, and ensure you manage who has site-admin permissions. That will limit who can edit the global rules. If this is not the case,…

Hi @Roberto Carrera Labels may be a bit error-prone to capture accurate and usable information. You could purchase a marketplace add-on to find these measures. Or, you could use custom fields and automation rules to track/measure the start/end times for your workflow and then calculate the differences. Best regards, Bill

Okay, there could be timing issues. The pieces of an automation rule can execute asynchronously, which certainly causes some problems. Would you please post an image if the full rule? That will help the community see some context for the symptom you are seeing. Thanks!

Hi @Alena Samruk A couple of things to try would be to add a Log action before you set the field to see what that call to asJsonStringArray is returning. Next, perhaps try just set it directly (without the coversion to the array) if both Viewers fields are list fields. Best regards, Bill

Hi Benoit, Thanks, and I understood that from your JSON snippet. I noted your use of {{createdIssues}} with specific issues, such as get(8), and so I wondered if you could update the target issue with the links one at a time. Apologies if I am misunderstanding your use case. Thanks, Bill

Very cool... I just tried this using the REST API to dynamically update the filter from an automation rule and it worked, following the above instructions. :^)

Hmmm... Have you tried to add the links one at a time with separate actions? It appears that you have a known number of issues to link.

Hi @Benoit Would you please post an image of your rule and audit log for context? What is happening when you say it is not working? For example, does it show an error, not add the links, or do something unexpected? Best regards, Bill

Hi @Tom Williams When I tried the partial match on fixVersion, I got this error: The operator '~' is not supported by the 'fixVersion' field. Did that work for you? Thanks!

This article on how to call the REST API from an automation rule will help if you go the route of dynamically changing the filter: https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828

Hi @Benoit Yes, and... perhaps crowd-source this with a customer upload/download library, in support of discussions such as this one: https://community.atlassian.com/t5/Automation-discussions/What-is-your-most-useful-automation-Here-is-mine/td-p/1560668 And this suggestion to allow downloading the rules for…