Bill Sheboy Expert

Hi @npollock -- Welcome to the Atlassian Community! Would you please explain further what you mean by "triggered upon a new version being bad"? For example, is there something wrong with the created version? There is no way built-in way to dynamically add a filter or swimlane yet with automation. There are several related…

Hi @[deleted] I suggest starting with the Get Issues call to see if that returns what you need. Many of the issue fields are included by that single call. https://docs.atlassian.com/software/jira/docs/api/REST/1000.824.0/#api/2/issue-getIssue There are other specific calls for things like entity properties and attachments,…

Hi @Chase Bradshaw Yes, and... to the other responses: here a couple of suggestions that you may want to review and vote for to improve Lookup Issues functions: https://jira.atlassian.com/browse/JRACLOUD-75314 https://jira.atlassian.com/browse/JRACLOUD-75018 Best regards, Bill

Hi @Spasoje Jesic I am unclear what you mean by "fail"; perhaps didn't achieve what was believed possible. If so, I have observed these cases: * Organization/leader has existing challenges creating, communicating, supporting, and holding people accountable for expectations * Organization has no "North star", leading to…

Hi @tjarcoboerkoel Thanks for the additional information, and I understand your concerns... Yup, supporting creative teams has its own challenges in a larger organization. Often there are limited number of people with specialized skills: researcher, UX, UI, writer, data analyst, shepherd, etc. and many/all are neeeded for…

Hi @Leigh Beasley -- Welcome to the Atlassian Community! I tried it with that same browser build, for both Classic and NextGen projects, and it worked for me. Please try to clear out your browser cache, exit the browser, and try it again to see what happens. Best regards, Bill

Hi @Peter V -- Welcome to the Atlassian Community! I do not believe is possible from the API without checking the individual issues to see the logs, and at different points within the sprint timeframe. A work-around would be to add a custom field which gets appended with the current sprint when it starts (using automation)…

Hi @Matt Steadman Please consider posting an image of your rule and the audit log for a case showing the error. This will provide some context for people to help out. Thanks! I suspect that the solution to your use case will end up being selective about what values you put into that custom field, and so prevent the…

Hi Alllison, Your site admin should be able to submit defects as you appear to be on a standard license; please use the link I provided above. My company is also on a standard license, and our site admin submits defects whenever someone needs it done. If you want to check if this has already been submitted, you may check…

Hi @Damien_R Happy New Year! First off, what works for your teams may not work for others, so there is no "best answer": only something that is better until you learn a another way toimprove. If your approach is working, use it for a while, learn, and then decide what to try next to help. With that in mind, consider why…

Thanks, for that information, @Ivelina Vasileva I hope that you find the course helpful. This is one of the many vendor alternatives to scrum master certification (CSM or PSM), and seems to target project management rather than lean/agile, scrum ideas for team support. Best regards, Bill

Hi @Ashish Please read the rest of my answer above as it suggests some next steps.

Hi @david.lamothe Please take a look at the information in this post to see if it helps you and your site admin resolve this: https://community.atlassian.com/t5/Jira-Core-questions/Team-All-values-are-not-showing-up-in-Jira-JQL-Search-filter/qaq-p/974404 If it does not help, I recommend submitting a support ticket:…

Hi! The "control chart" in Jira has often puzzled me how it works... * It isn't really a control chart, process-measurement speaking * Manually recalculating the measures to try to understand the chart does not match the displayed values. Perhaps there is some interpretation of the log data (filtering for assumptions?)…

Hi @Sabine G Reporting on the burn charts for sub-tasks is not possible with out-of-the-box Jira. There are a couple of suggestions to add this feature, which you may view and vote for here: https://jira.atlassian.com/browse/JSWCLOUD-6007 https://jira.atlassian.com/browse/JSWCLOUD-20986 Also, there are probably marketplace…

Hi @Chris Casebeer You seem to be asking several related questions, some of which can be answered using Jira queries with JQL. For example, to see who is creating issues in the last 30 days you could search for: project = myProject AND created >= -30d ORDER BY creator To search the entire instance, just remove the project…

Hi @Neetu Verma Cloning spanning 2 levels seems easy (epic to task, or task to sub-tasks). Cloning spanning 3 levels (epic to task to sub-tasks) isn't possible yet with one rule. There are suggestions to make the cloning of sub-tasks easier: https://codebarrel.atlassian.net/browse/AUT-335…

Hi @Paul Vandenbos Agreeing with what @Ravi Sagar _Sparxsys_ noted that you cannot get these values directly from out-of-the-box Jira... (and, I am uncertain that one should as the measurement practices seem unclear, at best.) There are several alternatives to try: * Buy a marketplace add-on to measure the data and report…

Hi @Ivelina Vasileva -- Welcome to the Atlassian Community! I am curious: which scrum master certification assessment requires creating a Jira project? And, who is the vendor requiring this? Thanks, and best regards, Bill

Thanks for clarifying your request; I misunderstood what you were trying to accomplish and so substituted the OR clause. I hope that you have a happy new year! __Bill

Hi @Che-Chuen Ho I like your idea of adding in-rule error handling conditions, and I do not see any suggestions in the public backlog to add this yet. To handle the email addresses proactively, you could test the email address with a RegEx match() or replace() and respond based upon the results. Best regards, Bill

Hi @Amara Welling -- Welcome to the Atlassian Community! It appears that workflow feature to change status category is still in progress, and the comments indicate a possible release in early 2021. You may watch and vote for the issue here: https://jira.atlassian.com/browse/JSWCLOUD-17497 Best regards, Bill

Hi @Sneha Gopinath Depending upon which trigger and other features you want for automation, there is a free Lite version also: https://marketplace.atlassian.com/apps/1211836/automation-for-jira-server-lite?hosting=server&tab=overview Please look here for a comparison of the paid and free versions:…

Hi @[deleted] -- Welcome to the Atlassian Community! I do not believe you can do that with out of the box Jira, as JQL is not a full SQL language. You would need a scripting add-on from the marketplace. As a work-around, you could export the project issues to a spreadsheet, or use the Excel or Google Sheets addons for…

Hi @tjarcoboerkoel To suggest a non-Jira solution, what has the team done to discuss this issue and uncover reasons for this symptom? (which I am guessing is exceeding some WIP limit) For example, * What pressures are there to start more work before in progress items complete? (push over pull) * What workflow issues exist…

Hi @Kirill Gutmann Adding onto what @Nic Brough -Adaptavist- suggests for trying this with automation, you may want to add a couple of custom fields to make this easier, and then increment time spent based on those. For example... * Add custom fields for Last Status Category, Last Status Category Changed * Add a rule,…

Yup, that looks like a defect. When you look at the individual task's history does it show as only assigned once to the automation user? I looked in the public backlogs and didn't see a defect for this, so if you are on a paid license I suggest submitting a defect for this, and then post back here what you learn from the…

Hi @Ashish The smart value syntax such as {{issue.key}} is used within the automation rule, and not in a stand-alone, issue query. That is why you are seeing that specific error when running the query separately. Please try this as to confirm it works as a stand-alone filter search: issue IN linkedIssues(AK-7, "implemented…

Hi @Krithica G If you are doing this with automation rules (as I noted earlier), you can get minutes when the diff() is performed. For example, {{issue.created.diff(issue.updated).minutes}} For the scripting method, isn't the value already in milliseconds? If so, you could just divide the value to get minutes: value / 1000…

Hi @sylvain_t In your code, you appear to be copying an Issue Key into a version field. Is that what you intended to do? As the versions are pre-defined values for a project, I suspect that would not work unless you also created versions for all of the possible keys that could be loaded. Best regards, Bill