Bill Sheboy Expert

Hi @Christof Hurst From what you show, I believe "value" should be plural "values" at that top level: {{#webResponse.body.values.attributes}}... And, you may need to incrementally test filtering to get your value, writing to the audit log to test the results. Kind regards, Bill

Hi @Shaun McGuire Short answer: no, and such a field would require reviewing the work item history to calculate the cumulative time in the status. There are likely marketplace apps to provide such a capability. Perhaps check with your Jira Site Admin to learn if your site already has one of those tools added. Kind regards,…

Hi @Kemal Solmaz This question is a later version of this one: https://community.atlassian.com/forums/Jira-Product-Discovery-questions/Pulling-JPD-idea-fields-from-Jira-delivery-fields-using/qaq-p/2983231 Please close the earlier one to help focus the suggestions. Thanks! Back to your question...For a question like this,…

Hi @Kemal Solmaz This earlier question is a duplicate of this one: https://community.atlassian.com/forums/Jira-Product-Discovery-questions/Pulling-JPD-idea-fields-from-Jira-delivery-fields-using/qaq-p/2983235 Let's assume the later one is more up to date, so please close this one to help focus the suggestions. Thanks! Kind…

Hi @Michel Ribeiro Araujo -- Welcome to the Atlassian Community! Without seeing your entire rule for context (specifically the trigger and conditions), there are several ways to do this, assuming the Sub-task, Story, and Epic are all updating the same field. To do this with one rule: * After the Story is updated, branch to…

Is that error from your request / tool before sending, or a response from the endpoint request? Also, I note you try to add a single space between the mentions. Try putting some other text in there for more visibility between the entries. Perhaps there is something in your JSON parser / validator which is collapsing the…

Hi @Mathew Haltunen -- Welcome to the Atlassian Community! What have you tried thus far to solve this need? If you have a rule that is not working as expected, please post images of the complete rule, the audit log details, and explain what is not working as expected. If you have not started a rule yet, please try using…

Hi @Kalliu Gaspar As several others have described, the Lookup Issues action is limited by the REST API endpoint used to load the matching issues and their fields, up to 100 items. There is no override to that limit as doing so would impact performance of Jira and rule processing. Also as others have asked: what problem…

Hi @Frank What have you tried thus far to solve this need? If you have a rule that is not working as expected, please note context is important for the community to help. Please post the following: * what version of Jira are you using: Cloud, Server, or Data Center * if using Cloud, what type of project is this:…

I tested that JSON, substituting in my own Project Key and user accountId values for the mentions, reporter, and assignee and it worked (from an automation rule test action). I recommend pausing and trying a basic Get Issue with whatever tooling you are using to confirm that is working first. And if that works... * try…

I am glad to hear that helped, although I wonder... From what you show above ^^^ in the last post, the created variable {{varAddedTags}} is referenced but is not defined. Do you still have steps in the rule to create that variable?

Well, I have never seen that documentation page before. And, none of them worked when I did a quick test (including the simple search with no params)...so perhaps they are not publicly available.

I made suggestions for 1-to-many possible rules, and so... Using your current rule, I recommend disabling that one, copying it, and then using the ideas I suggested to create one single rule with the new trigger (e.g., for issue created). Before doing that, perhaps use an example issue to create the JQL needed to identify…

Hi @Nick Ebert That may be by-design or a defect. I did a quick check and did not find the symptom in the public backlog...although Atlassian does not seem to be putting JPD defects in there :^) If you are on a paid Jira license, perhaps work with your Jira Site Admin to submit a ticket to Atlassian Support for this…

Hi @Thayne Munson Here is a defect related to that symptom, which you may watch / vote for to see progress: https://jira.atlassian.com/browse/JRACLOUD-93805 Kind regards, Bill

Hi @anne.gerten and @Trudy P Claspill Here is the new defect for that symptom: https://jira.atlassian.com/browse/JRACLOUD-93805 Kind regards, Bill

Hi @Dick Thanks for your article...and particularly for including the updated information from Ron Jeffries as his ideas have evolved over time for use of this practice / tool. (As have Kent Beck's based on his recent writings around "Tidy First?" concepts.) In my experience, story points are one of the "training wheel"…

Hi @Yuliya Letunovich -- Welcome to the Atlassian Community! I recommend regularly reviewing the Atlassian status pages to learn of upcoming and current maintenance and incidents: https://status.atlassian.com/ For maintenance, there is sometimes a link to a community page describing the work in more detail. Kind regards,…

Hi @Mikko What is the type of your Impacts field? What are the contents of your Impacts field? In your expression, it seems you are treating the field as if it is a list of issues, which I do not believe is a field type. Kind regards, Bill

Hi @paul.dunk -- Welcome to the Atlassian Community! To use ADF with the Description, I believe that field must be in "update" with a "set" operation, even though you may put the other fields under "fields". Please try this one: {"fields":{"summary":"Test JIRA…

Hi @Christa Meck If I understand your question, there is no public REST API to access automation rules (or their audit logs) yet: https://jira.atlassian.com/browse/AUTO-51 Anything you may see posted in the community about people "discovering" such endpoints is likely to be unsupported and undocumented. Kind regards, Bill

Hi @SilkeS Re-asking my previous question and adding a new one... For linked accounts, we still need access to the old accounts to add them, correct? That is, accounts from prior employers cannot be added when we no longer have access to those email accounts...in the event the password must be reset to log into the…

Thanks; that information helps. I recommend cleaning up the older versions before proceeding to get them out of the way of your new rule. What do the dates look like in your release list? For example, are they set up on a cadence (e.g., weekly, monthly, etc.) or they have no defined pattern? If there is a cadence / defined…

Hi @Cindi Miller (she/her) -- Welcome to the Atlassian Community! Adding to the suggestions from @Tuncay Senturk _Snapbytes_ ... How are you sending the notifications to Slack? For example, is it with an automation rule? If so: * when was the rule created / last updated * which trigger is the rule using (e.g., generic Work…

Charles, what do you observe happening that is not working as expected? And, would you please post: * an image of the Edit Issue Fields action and * an image of the audit log details showing the rule execution, expanding all the details at the right side Thanks!

Hi @[deleted] -- Welcome to the Atlassian Community! First, some questions to help focus your scenario: * When do you want to assign a specific release to the Fix Versions for a work item? * How do select the work items for which to perform this assignment? * What would happen when there are no releases for the current…

Hi @Praveen Ravichandran -- Welcome to the Atlassian Community! First thing, I recommend not using the Multiple Issue Events trigger for this scenario. There are recent defects where the rule could run multiple times for the same change. Instead, create at least two different rules with different triggers: Issue Created…

Sorry for the delay in responding; with the community site updates, some of the notifications were not working well. Please post images of: * the complete current rule, in a single image for continuity * an image where the variable is created * an image of the edit issue action showing the advanced edit with the JSON…

Thanks @Monique vdB and I found the post feed, and... I found the content download: from a forum page > gear at top right > manage settings (which is different from the profile view / edit)

Hi @SilkeS Thanks for this information. I have a few questions about the changes: On the profile page for other people, we previously could award them Kudo recognition. That feature appears to be moved / gone; is that correct? This was helpful when the Kudos feed at the top of the page stopped working. For linked accounts,…