Bill Sheboy Expert

Understood...which is why I gave that example :^) Using an if / else block will (in theory) execute for one matching block...but not multiple ones. And so when multiple blocks of execution are needed, the example I gave helps. Please note my "in theory" comment, as I recall there are open defects for edge cases when the if…

First thing: well done experimenting to extract your number from the value! For the expression you are showing, it uses the and() function but there is only one parameter rather than the two expected. Please try removing the and() when only one test is required: {{#if(urgLvl.asNumber.lt(10))}}Lvl 7{{/}} As an FYI...created…

Hi @Monique vdB Thanks for the information. I thought the update was finished when I tried to add that "update" and as soon as I posted it the site went offline again for me. It is back now, and... I observe profiles no longer show our post feed, a way to give kudos to others, or a way to download post / content history.…

Thanks for that additional context. Let's start with: * A rule can be built for the basic case I noted above, and * Based on what you describe, the other cases cannot be easily automated. The reasons are the Idea's history cannot be easily searched from a rule to find its status at a specific point in time in the past. So…

Hi @Keith Tasker As you have found, and others have noted, the Slack ID is needed to mention someone from a Atlassian Automation rule. (It is no longer possible to direct-message from such rules, even though the UX indicates that is possible.) And so, the Slack ID values for each user must be stored somewhere in Jira,…

Hello, again! Noting there was just another community site update / maintenance planned, I wondered what has been discussed regarding: * Improve how bookmarking works (e.g., grouping, labeling, sorting, searching, etc.) * Reduce, improve, remove :^) the ginormous banner on all pages Thanks in advance for any update info!…

Hi @Patrick van der Rijst Yes, and...to John Funk's ideas: One of the only use cases I know for the Current Issue branch (recently renamed Current Work Item) is using conditions AND continuing with the rule flow in step-order rather than halting. The reason that works is branches on one-and-only-one thing are executed…

Hi @kevin m Just checking if the suggestions resolved your question. If so, please consider marking them as "answered" to help others with similar needs find solutions faster in the future. If not, please respond with additional details so the community can help. Thanks! Kind regards, Bill

Hi @arkadiusz_Niewiadomski Just following-up if the suggestions resolved your question. If so, please consider marking them as "answered" to help others with similar needs find solutions faster in the future. If not, please respond with additional details so the community can help. Thanks! Kind regards, Bill

Hi @Veera Just checking if the suggestions resolved your question. If so, please consider marking them as "answered" to help others with similar needs find solutions faster in the future. If not, please respond with additional details so the community can help. Thanks! Kind regards, Bill

Hi @Saurab Prakash Rao -- Welcome to the Atlassian Community! Just checking if the suggestions resolved your question. If so, please consider marking them as "answered" to help others with similar needs find solutions faster in the future. If not, please respond with additional details so the community can help. Thanks!…

Hi @Andrew Just checking if the suggestions resolved your question. If so, please consider marking them as "answered" to help others with similar needs find solutions faster in the future. If not, please respond with additional details so the community can help. Thanks! Kind regards, Bill

Hi @Luisa Cruz Just following-up if one of the suggestions resolved your question. If so, please consider marking the relevant ones as "answered" to help others with similar needs find solutions faster in the future. If not, please respond with additional details so the community can help. Thanks! Kind regards, Bill

Hi @André Siopa Just checking if the suggestions resolved your question. If so, please consider marking them as "answered" to help others with similar needs find solutions faster in the future. If not, please respond with additional details so the community can help. Thanks! Kind regards, Bill

Hi @Jonathon Crowley Please note well after your date diff() function, you added the absolute value function, abs: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-math-expressions/#Abs That is making the value positive every time. Please try removing that and re-testing. Thanks! Kind regards, Bill

Hi @Michał Wilczek -- Welcome to the Atlassian Community! Just following-up if the suggestions resolved your question. If so, please consider marking them as "answered" to help others with similar needs find solutions faster in the future. If not, please respond with additional details so the community can help. Thanks!…

Hi @Radhika K K Just checking if the suggestions resolved your question. If so, please consider marking them as "answered" to help others with similar needs find solutions faster in the future. If not, please respond with additional details so the community can help. Thanks! Kind regards, Bill

Hi @Francis Calderisi Just checking if the suggestions resolved your question. If so, please consider marking them as "answered" to help others with similar needs find solutions faster in the future. If not, please respond with additional details so the community can help. Thanks! Kind regards, Bill

Hi @Zach Handzlik Just following up if the suggestions resolved your question. If so, please consider marking them as "answered" to help others with similar needs find solutions faster in the future. If not, please respond with additional details so the community can help. Thanks! Kind regards, Bill

Hi @Uliana Komiakovych Just checking if the suggestions resolved your question. If so, please consider marking them as "answered" to help others with similar needs find solutions faster in the future. If not, please respond with additional details so the community can help. Thanks! Kind regards, Bill

Hi @Chris Hampshire -- Welcome to the Atlassian Community! Just checking if the suggestions resolved your question. If so, please consider marking them as "answered" to help others with similar needs find solutions faster in the future. If not, please respond with additional details so the community can help. Thanks! Kind…

Awesome; I am glad to learn that helped!

Hi @Gregg Reaves For an automation question, please also post an image of the audit log details showing the rule execution (with all of the areas at the right side expanded). That will provide additional context to go with the rule image. Until we see those... JPD uses its own date format, with a JSON expression as text…

Hi @Niranjan Parulekar -- Welcome to the Atlassian Community! As Zephyr is a marketplace app / addon for Jira, I recommend checking their documentation (or with their support team) to learn how to do that. Kind regards, Bill

Hi @Julian Wiedemann -- Welcome to the Atlassian Community! Yes, that is possible. The Confluence rule could use a Scheduled trigger and the Branch rule / for each inactive page, checking for your 1 year threshold, and then use Create Work Item (i.e., issue) in the project needed. Kind regards, Bill

Hi @Shaun McGuire That is not possible, and there have been many suggestions over the years to support this. Here are some examples over the last decade, which you may watch / vote for to see progress: * https://jira.atlassian.com/browse/JSWCLOUD-25674 * https://jira.atlassian.com/browse/JSWCLOUD-25684 *…

Hi @Arne Vangheel -- Welcome to the Atlassian Community! First, as this is a very old thread it is better to create a new question, perhaps linking back to the old one. That will ensure the maximum number of people see it to offer suggestions. And...if you also got this symptom using a marketplace addon, please contact the…

In that case, if you are on a paid Jira license (i.e., not Free) I recommend working with your Jira Site Admin to submit a ticket to Atlassian Support here: https://support.atlassian.com/contact/#/ They may see something in their internal logging to explain this symptom. When you hear back from them, please post what you…

I am glad to learn that helped! And...while writing to the log would fully evaluate the lookup, yet there is no documentation if asset data is cached in rule storage once looked up for a single attribute read (e.g., in the log write)...thus this still could have been a timing problem. Although I agree with you: this most…

Thanks for the additional details. Unfortunately, JQL does not have many of the features of a SQL...as those would enable joins and dynamic counting without adding any custom fields. Such reporting might be possible with marketplace addons / apps or exporting issues with their histories to a reporting database. Regardless…