Bill Sheboy Expert

Hi @Jonas Börnicke -- Welcome to the Atlassian community! This may be possible, but you will need to do this in stages as there there is no temporary storage/variables in rule execution...and you might need that. This may work with 2 rules: Rule 1: * Trigger when an issue is created * Add a condition to check that it is a…

Hi @shasson24 -- Welcome to the Atlassian community! I do not believe the fields on that page are configurable. If you are concerned about selecting the correct issues for the bulk change, consider refining your filter to exactly match what you want to update. You can then select all with less risk of errors. Best regards,…

Hi @jeremy_mordkoff_dzsi If you do not want to purchase an add-on product, you could implement your noted "even better..." approach using automation rules to set fixVersion when branch is set, and reset fixVersion if someone tampers with it. Please see here for documentation on automation rules:…

Hi @Thomas Lerch -- Welcome to the Atlassian community! Reading over your explanation and questions, I am not understanding the problem you are trying to solve. Let's try this: Often when teams use epics and child items (tasks, stories, and bugs), there are two views on their process: the higher epic-level and the lower…

You noted that someone sent you a link to a project that you do not use regularly, and that you have been accessing JIRA that way, as your default. Instead, you could navigate to the project you regularly use, and then save that URL. For example,…

Hi @James Meyer-Bejdl I could not find that info listed in the documentation for the commit smart value. Maybe all of the values are not listed, so you could try the REST API to pull the JSON for an issue you know has a commit, and then see if there is something you could use in the automation rule. Here's the…

Thanks! So try this: * Clone manually * Create a manually triggered rule... * Iterate over the issue and subtasks... * Updating to remove, using substringAfter() to strip off the Clone info You can read about that function here: https://support.atlassian.com/jira-software-cloud/docs/smart-values-text-fields/

Hi @Alex Chunilal Please see these two articles about email handlers and responding to JIRA generated emails. In general, if you respond to a JIRA shared email, the response can be added to the comments. How JIRA Updates Issues from Email…

Hi @Michael Rothbaum My understanding is that JIRA cloud uses the last project you accessed. Have you tried changing your default URL link to match the project you use daily, create a new issue, and then see if it sticks/remembers? Best regards, Bill

Hi @Rick Crow Let's backup a bit and confirm what problem you are trying to solve. That will help the community suggest ideas. * You can manually clone a task with subtasks, preserving the subtask order * You cannot use automation rules to clone a task with subtasks and preserve the order. The reason appears to be that…

Greetings, all! Replacing my earlier response... It does not appear there is a way to query and order subtasks for a parent. The information is in the issueLinks table, but that value's sequence attribute is not sortable. Sorry for the detour, community! Best regards, Bill

Hi Pedro, No, I do not. Periodic refresh seems like the work-around when you have been on one page for a while.

Hi @Gil Thank you for providing more information. In the simplest case of one active Scrum Sprint at a time: * You would just have the selected and active work in the sprint on the scrum board * Other issues would be in the backlog; quick filters can help manage that * For items not completed in a sprint, they would carry…

I am glad that helped. Note that issues may start accumulating in your Done column, so either consider using versions to clean up, or check on the option "Hide completed issues older than" under board settings.

Ah, this could just be a page caching issues. I often find that information changes are not updated auto-magically on the pages, requiring a refresh to see the latest. This happens more often with the Cloud version. If after a refresh the information still does not display, please consider asking your admin to submit a…

Hi @Rick Crow I haven't tried this, but I wonder if instead of using the clone action, you use JQL to return the subtasks in rank order, and then iterate over them individually. Best regards, Bill

Hi @Ranjan Guha -- Welcome to the Atlassian community! How are you adding the image: drag-n-drop, or using the plus-sign (+) to add the image to the comment? I just tried it with the plus-sign and it is working for me...Other posters have indicated a problem with the drag and drop showing up in the comment. The image…

Hi @Tomas Botek Did you check if there is a board sub-filter, and clear that one? Best regards, Bill

Hi @Pedro J. Acosta Are you asking about the drop-down list of boards, once you have a project selected? One possible cause of this is when a board's filter would show no issues associated to the project where the board is defined. Have you checked the board's filter? Best regards, Bill

Hi @Esther Strom I just tried this and it worked for me. Here are my detail settings for comparison: Trigger: Field value changed * Fields to monitor for changes: Fix versions (field) * For: Edit Branch rule/related issues: For stories (or other issues in epic) * unchecked "Only include issues that have changed since the…

Please see John's example; that is a good starting point for the steps needed. You can also see details and how-to information in the Atlassian documentation: https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/

Hi Prabhu, Thank you for confirming the process. Okay, now I hypothesize the Number of Positions is stable (for a particular role) and that Filled Positions increases as candidates are hired, up to the limit of Number of Positions. Correct? If so, this is possible to update the values, and a much more complicated.…

Hi Prabhu, So the cards on your board represent the individual people (candidates) applying for a position, and the steps on the board show the progress of the person through recruitment. Is that correct?

@Mahesh Kannan Thangavelu , if this works for you as an answer, please mark it as such. That will help others find the solution in the future. Thanks!

Hi @Evelyn Dieppa In my view, there are several answers to this question, subject to your desire to spend money, do work implementing, and do work maintaining. Any of these methods need the team to update JIRA consistently. * Manually track the work as it moves in JIRA, and record it somewhere outside of JIRA. This is a…

Hi @Gil I am puzzled by your filter, as it seems to cover every possible value for the Sprint field. So you can probably remove it entirely, resulting in: project = ZZZ AND status != Rejected ORDER BY Rank ASC And, if the Rejected status is not mapped to the board's columns, you can remove that clause also. Regardless... a…

Hi @Mahesh Kannan Thangavelu You have put the version in the Affects Version field. Try putting it in the Fix Version field. Affects Version is normally used for defects (bugs) indicating how many versions are impacted, while Fix Version is when it is addressed in a release candidate/production. Best regards, Bill

Hi @frida_ferencz -- Welcome to the Atlassian community! You are correct that many of the dashboard gadgets (for out of the box JIRA) do not provide access to all of the fields. Without a marketplace add-on or custom programming, your next best solution would be * Create a filter listing the issues you want * Export to CSV…

Hi @Natalie Auer -- Welcome to the Atlassian community! A frequent cause of that symptom is a change to the issue, or board filters, so the issue is found by the different board's filter. Please check the issue for any edits. Next check the boards' filters to see if they have changed. Best regards, Bill

Hi @Prabhu Chilukuri Apologies, but I am still not understanding how you are trying to do this. Perhaps posting images of the board layout columns/statuses and example issues would help, and please answer these questions: * What do the issues (cards) on your board represent? (e.g. a job opening) * In which issues (cards)…