Bill Sheboy Expert

Yes, and... There are several suggestions to add this feature, which you may review and vote for at the linked items below: https://jira.atlassian.com/issues/?jql=project%20IN%20(JRACLOUD%2C%20JSWCLOUD)%20AND%20resolution%20%3D%20Unresolved%20AND%20summary%20~%20dark%20AND%20summary%20~%20%22mode%22%20ORDER%20BY%20Key Best…

Thanks for that information, @Cornelia Richter You are using links rather than the built-in parent/child relationships, so you can use JQL in a branch to find the related items. You can then test if the "child" items have a later date and update the "parent". With the server version, if you need any temporary storage…

Hi @Paul Krueger Have you tried the advanced JSON edit option yet? Please see here for information about that approach: https://support.atlassian.com/jira-core-cloud/docs/advanced-field-editing-json/ Best regards, Bill

Hi @Paula Pokusa I am wondering about the situation you describe... how can one team have work which depends upon on another team when they do not have visibility to each other's work items? How do the plan and coordinate shared work? Instead, is there an opportunity to give the shared work to just one team, breaking the…

Hi @Gonzalo Benitez de lugo I wonder if this is a timing issue and some information is not yet available after the Create Trigger. Please consider trying to add a re-fetch action immediately after the trigger before any other logic. Also, is this rule in a Classic or NextGen project? Best regards, Bill

Thanks for confirming... There is a 3rd work-around to just check for a status change (transition) and then follow that with a condition check on status category. That should do what you want immediately after a change. __Bill

@Kim P if support gives you an answer (which isn't a defect) would you please post that back here? That will help others in the community learn more. Thanks! __Bill

Hi @Clark Everson I do not believe you can do that yet as there is an item in the Code Barrel backlog to add it: https://codebarrel.atlassian.net/browse/AUT-537 As a work-around you could add a custom field (user list) for your developer people, populate the field on issue creation, and use that field as the "To" for…

Hi @Masudur Rahman Are you asking if there is a trigger on StatusCategory changing? If so, the answer is "not yet". There is an item in the Code Barrel backlog to add this: https://codebarrel.atlassian.net/browse/AUT-1722 There are a couple of work-arounds, depending upon how often you want to update and other field usage:…

Hi @Cornelia Richter To clarify what you are trying to do, would you please explain: * When you indicate parents and children, not sub-tasks, do you mean Epics and Stories or Bugs? Or some other way of organizing the issue relationships? * Why do you need to perform this additional check for earlier Due Date values? If you…

Ryan, if this solution approach works out for you, please consider marking the question "answered"... that will help others in the community find answers faster to similar questions. Thanks!

Hi @Nancy Gonzales -- Welcome to the Atlassian Community! I just checked again and I do not see any open defects or suggestions on this behavior in the public backlog. I recommend having your site admin submit a support ticket as that will give them more information to track down the issue. Thanks! Best regards, Bill

Hi @Nero Mars What problem are you trying to solve? When you need multiple status values per column on the board, you may add additional status values and map them to a board column. When updating an issue with drag-and-drop, you will see the available status values in the column so you can just drop on the one you want.…

Hi @Cemal Yes; you may use the split function to break the key into parts, such as: {{issue.key.split("-").get(1)}} Best regards, Bill

Hi @Vitor Elias You may do what you ask using automation rules. Please see the template library below for examples: https://www.atlassian.com/software/jira/automation-template-library#/label/all/1453 To restore the prior status values (although I am unclear why you would do this...) you need to store the prior value…

A couple of more ideas to try: Please try some log messages to learn what is in the custom field of the parent and child. Perhaps you need to specifically use something like the following to access the information {{issue.customfield_10800.value}} or .name Next, I haven't used the syntax of {{issue.epic...}} to access the…

Hi @Maya.herman As you note, this is not possible with out-of-the-box Jira; you would need a scripting add-on. As a work-around: How do you know an issue belongs to a specific customer? Is it by the epic to which it is assigned? If so, and you have just a few customers' epics to check, you can do this with JQL: "Epic Link"…

Once you have the field identified, you can first try to use the Edit Issue action with the source as Copy from Parent. If that will not work, you can use the advanced edit functions using JSON. Here is some information on how to do that: https://support.atlassian.com/jira-core-cloud/docs/advanced-field-editing-json/

Hi @orsu That is an interesting idea... It appears that you have Basic Roadmaps rather than Advanced Roadmaps. Is that correct? If so... With Basic Roadmaps I believe the dependencies are only driven by the Start Date and Due Date, rather than any other criteria. To do as you suggest driven by changes to versions, you…

Hi @BT - Paris -- Welcome to the Atlassian Community! What is not happening that you expect, such as the rule runs but does not copy the fields? Would you please post an image of your audit log? That will help the community see if there are any errors occur. Also.. * Is this a Classic or a NextGen project? * Why are you…

Hi @[deleted] -- Welcome to the Atlassian Community! I do not believe you can get any of those as a plain number value (or rolling average value) with out of the box Jira. There are built-in reports and charts from which you could view and gather the information. If you want those specific measures, you could: *…

Hi @Iana I would think "no" as an empty epic link is empty; it does not have a value to compare. Have you tried this and seen something different? One way to work-around this is what people do with a JQL condition: project = myProject AND ("Epic Link" != myEpicKey OR "Epic Link" IS EMPTY) Best regards, Bill

Hi! Your work-around could work... After you try one or two to confirm it works... To save you some manual-edit effort, please consider looking at the automation rules. They help automate things like copying information to the fields which you are able to report upon with that gadget. Here are a couple of links to the…

Hi @Alexander Krylov -- Welcome to the Atlassian Community! This could be related to the incident they are currently experiencing, which you can monitor here: https://status.atlassian.com/ Best regards, Bill

Hi @Gal26 -- Welcome to the Atlassian Community! If you do not have, or want to purchase, a marketplace add-on to do this, you can use the built-in automation rules. Add a scheduled rule to perform the check periodically. Here is some information and examples to get you started:…

Hi @Jerry Geyer You may also want to post your question in the Trello area to see if some knows from that area: https://community.atlassian.com/t5/Trello/ct-p/trello Best regards, Bill

Thanks, Matt. First thing, there appears to be an on-going incident impacting Jira and rule execution. You may monitor that one here: https://jira-software.status.atlassian.com/incidents/x5yqyntc3kys While we wait for that to resolve, check your permissions to ensure the automation user is still set up. If you haven't…

Unfortunately, that seems to be correct. I found a suggestion to add this feature to Jira server (and cloud). It is several years old and with the pending sunset of server it may never be implemented. https://jira.atlassian.com/browse/JSDSERVER-1855

Hi @Amandeep Kaur -- Welcome to the Atlassian Community! Unlike all of the prior history of Jira, NextGen uses a new method to link "epics" to children. I believe that you want to use the Parent field to see that information. Update: Sorry as I just noticed that the Parent field is not available for that gadget on…

Hi Alex, NextGen projects are intended to be simple for teams to manage, without help from admins, so their abilities are a bit limited. You may be able to use automation to replace the values of a displayable field, so look here at the NextGen info to see what fields are availble to consider that approach:…