Bill Sheboy Expert

Hi @Parikshit Ghosh The issue you are seeing is that Lookup Issues only supports a subset of the issue fields, and your custom field is not one of them. If you have the same value in all the issues, you could: * pick one issue and branch to it with JQL * capture the Release Notes data using a Created Variable action * use…

Thanks @Corinne Dent Some other tips for teams trying to use the Kanban with Jira could be: * How your team delivers value is how you do it; try to configure Jira to match rather than the other way around * Jira boards do not have a way to display process exit policies, so chat with the team to decide how to make those…

Thanks, @Corinne Dent For people new to scrum, they may also want to read The Scrum Guide, https://scrumguides.org/ It can answer several things for new teams (including talking points for helping stakeholders understand scrum) and may expose teams to things they will eventually need to figure out...like what do we mean by…

Thanks for the tips, and...I wonder about Step 5: Giving credit where credit is due. For example, it seems like few of the Team Playbook articles give credit to original source material and authors. I wonder if this is a case of the "pot roast story" (which I attribute to Bryan Stallings and Chris Sterling when I first…

Thanks, @Dave Meyer Just trying to wrap my head around how this might roll-up automation management activities/information. My read on your answer is: perhaps later for the audit logs. __Bill

Hi @Gunther As the free license for Jira doesn't have a built-in way to do this, you could get an app from the marketplace, or... * free, easy, manual: Create a filter which returns the issues, export to a spreadsheet and quickly sum the results * free, easy, semi-automated: Create a filter which returns the issues, and…

Hi @Lisa Fitzgerald -- Welcome to the Atlassian Community! I wonder if there is something bent/broken with the view. You could try to go to the all projects list, select your company-managed project, and see if that takes you to a new view. It also appears you are not using a backlog for your project, and so "to do" is…

Hi @Vishal Biyani You may want to post your entire rule to provide more context. Thanks! If you look at the examples in the related contents posts, you will see examples of rolling up the values. Generally this is done by either: * Iteratively adding to the epic's fields and the re-fetching the epic. This can be slow and…

Hi @Anand Inamdar_Amoeboids When recommending a marketplace vendor product, please ensure that you disclose your affiliation to that vendor in your post wording. For more information about this, please see: Atlassian Community online guidelines for Marketplace and Solution Partners…

Hi @Михаил Сингаевский -- Welcome to the Atlassian Community! You may access the response using the smart value: https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/#Smartvaluesgeneral---webhookResponse-- You will need to understand the structure of your specific request/response in order to parse…

Hi @Suma Pralhad Kustagi If I am understanding the question, your filter may have an order of operations issue if you are trying to just exclude blocked epics. Perhaps try this for a board filter and remove the swim lanes/filter. project IN (A,B) AND ( issuetype IN (Story,Bug,"Tech Task") OR ( issuetype = Epic AND status…

Hi @Pramodya Gamaethige For a question like this, please consider posting an image of your automation rule and the audit log. That will help the community to offer you ideas. If you have not started a rule yet, please look at these sources and examples in the template library to help: *…

Hi @SriRameshNaidu Pataballa Seeing your posts/responses about being limited from adding marketplace addons/apps to the client instance, your options to do this type of reporting are quite limited. If the client is requesting the report, consider discussing marketplace apps with them to fill this need. Otherwise, the…

Hi @Joon -- Welcome to the Atlassian Community! Yes, and...to what @Ethan_StackIntelligence suggests, there are some community posts indicating the roadmap team is experimenting with adding bulk-change feature to shift Start Date and Due Date. Keep a watch out for that feature if you need to shift your schedules/plans…

Hi @Zaldy Parian Yes, and...to what Jack notes, please consider... * pausing to consider what problem you are trying to solve with the button, * what problem the automation rule is solving, and * you may identify a better rule trigger which eliminates the need for the separate button. Best regards, Bill

Hi @wendy.gniel -- Welcome to the Atlassian Community! If you are noting the Average Age and Created vs. Resolved dashboard gadgets, both of those take a filter as a setting... If you can create saved filters for the different time ranges you want, you could add different gadgets to use each filter. Best regards, Bill

Hi @GP Prodata -- Welcome to the Atlassian Community! For something specific like this for a marketplace app, you may want to contact the vendor's support directly: https://marketplace.atlassian.com/apps/1213016/biggantt-gantt-chart-for-jira?hosting=cloud&tab=support Best regards, Bill

Hi @Don Doblados Yes, you could use an automation for Jira (A4J) rule to do this. Something like: * trigger: version released * action: create new version You may want more steps if you have other things to do, like assign issues, notify people, etc. Please look at this documentation and template library for ideas: *…

Hi @Mouly Swaminathan -- Welcome to the Atlassian Community! I am confused by what you are asking...Perhaps you could clarify a bit. From what you have described, I think: * You have a company-managed scrum board, and you have created a quick filter * Your quick filters should be available on both the board and the backlog…

Hi @Amit.Goyal -- Welcome to the Atlassian Community! First thing, are you using a company-managed project or a team-managed project? You can determine this by looking at the bottom of the left-sidebar menu. Next, please look over this documentation for the velocity chart and then review: * What is your estimation…

Hi @Dave Meyer Quick question: How will the centralized logging and insights support automation SLAs/usage across different instances of Jira being managed? Or, are these still instance-level management? Thanks! Best regards, Bill

Hi @Rohan Singh One way to solve this might be to have the emails consumed by Jira, use an email handler to create an issue from the email body, and then possibly use an automation rule to perform additional steps, such as parsing JSON content into fields. Please take a look at the documentation for the email handler and…

Hi @Rohan Singh This seems to be a duplicate of your other post on this topic: https://community.atlassian.com/t5/Off-topic-questions/How-can-automate-Jira-Ticker-creation-from-the-contents-of-an/qaq-p/1784712 Best regards, Bill

Yup, that second way should work also. In that approach, you can set the Story Points in one step and no re-fetch calls are needed. Make sure you test the edge cases of no values and all values selected to confirm you get what you wanted. __Bill

Thanks, Stephanie. Looking over the guidance on migrating data I did not see this issue: https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/ And I didn't see a defect/issue for this in the public backlog. You may want to ask your site admin to submit a ticket to…

I am not using Jira Align so I cannot help there...perhaps others in the community can chime in. Regarding your thoughts about filtering for refinement/planning (in your first paragraph), you could add a quick filter to the board/backlog, allowing you to just see what is needed...hiding the other projects.

Hi @Trudy P Claspill and @stephanie lollar When you tried to move that issue, was Story Point Estimate set to a value or empty? Perhaps that is why it tried to make Story Points required. I wonder... Thanks! __Bill

Got it, and that is another issue with both open defects and suggestions. Here are a couple of examples to watch/vote for: * https://jira.atlassian.com/browse/JRACLOUD-68486 * https://jira.atlassian.com/browse/JRACLOUD-75128 Same issue in general with JQL searches...it isn't a SQL and so doesn't limit searches to the…

Hi @Kathy Hart It appears the end-of-line character impacts the markup. I noticed the same thing when trying to use macros/panels in formatting. Please try to end your lines with a shift-enter in the description field as this will just be a newline. This example worked for me: Revised on {{now.jiraDate}} * A top level item…

Hi @Mouly Swaminathan -- Welcome to the Atlassian Community! An automation rule would work for this, such as: * Trigger: transition to Dev Complete * Action: edit to update the field you want You could also add notification by comment, email, Slack, etc. for when a target date is missed. To learn more more about automation…