Bill Sheboy Expert

Hi @Craig Until that suggestion is implemented, you could built this functionality yourself using Automation for Jira. For example: * trigger: issue commented * action: create a variable, and use text functions and regular expressions to extract the mentioned users account id values * condition: advanced compare to check…

Hi @Bilal Najib -- Welcome to the Atlassian Community! You could do this with an automation rule. For example: * trigger: scheduled rule, running once per day at the time you wish * action: lookup issues with JQL such as: sprint IN openSprints() * action: send a Slack Message, perhaps something like: Here are the issues in…

Hi @Veerraju Uppalapati -- Welcome to the Atlassian Community! If you have a REST API to call for the external application, you could do this with the paid/Pro version of Automation for Jira from Atlassian. Please look here for more…

Hi @jon.mulhern -- Welcome to the Atlassian Community! Short answer: not yet, as described in the documentation the cross-project release is not stored with the issues: https://support.atlassian.com/jira-software-cloud/docs/create-a-cross-project-release-in-advanced-roadmaps/ There are several suggestions to add this…

Hi @Jonathan Muncaster -- Welcome to the Atlassian Community! I am curious: what problem are you trying to solve by burning down that chart on QA Done versus Done? For example, is this a situation where your team's releases do not happen during sprints, and so work is not "done, done, done"...yet the team wants to see some…

Hi @Chris Tetzlaff What problem is your product owner trying to solve with this information? What would they do if that had that information now? Knowing the answers to those questions may help guide you in the solution approaches you try, confirming how well they can help. For built-in options which do not require…

Hi @Douglas Oliveira Adding to what Trudy suggests: I note in your screen image you have {{startDate.plusDay(2)}} However the function name is actually plusDays() Please update that to learn if it helps. Thanks! Best regards, Bill

Hi @Mark Anderson According to this old suggestion, the priority field has always been there. Perhaps something has changed with the visibility of it: https://jira.atlassian.com/browse/JRACLOUD-36490 I also noticed that time tracking fields now also appear as a status/color bar on linked issues also. Never mind, as that…

Hi @Anderson Santana -- Welcome to the Atlassian Community! To confirm your question, are you asking if the same Release versions can be managed in multiple Jira projects? If so, I do not believe that is possible with out-of-the-box Jira. The releases are defined at the project level. I believe there are marketplace apps…

Hi @Louise de Melo Macedo -- Welcome to the Atlassian Community! To confirm your use case, when a user story's priority changes, you want the priority of its subtasks to also change. Is that correct? If so, you can do that with a rule such as: * trigger: field change for priority * condition: issue type is Story * branch:…

Hi @David Loszewski Please try what Trudy suggests first...and if you still see an issue... According to some other recent posts I've seen, there still appear to be issues with IS EMPTY tests on custom fields which have been cleared of a prior value. So another way to solve this (using your same trigger) is with a couple…

Hi, @Russell Zera I saw your message, and I am unable to jump on a call currently, so I'll try to fill in more details for the Lookup Issues step and JQL...please let me know if this helps. * action: lookup issues on JQL, which ignores the trigger issue as you wanted to know if there are *any other issues within a range of…

Thanks, Oliver. I was trying to rule out the edge-case of a free instance which only ever had TMP; sounds like that is not it.

Hi @Gayathri B Within a rule, you may reference the {{createdIssue}} made in a rule, or if there are multiple issues made, please try {{createdIssues}} Please look here for more information about those smart…

Hi @Oliver Fowler Thanks for that information. Just to confirm, do you *only* have TMP in your instance? Have you ever added a CMP to the instance?

Thanks for that information! What is the type of your custom field, as I believe that operator only works for text fields? https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-operators/#Advancedsearchingoperatorsreference-CONTAINS-CONTAINS-- You may also be encountering one of these…

Hi @p_vallarino I am glad to learn that helped. Regarding your question about summing the story points per person, the approach depends upon which version of Jira (and automation) you are using (Cloud or Server) and what type of project (Company-Managed or Team-Managed). Which are you using? For example with a Jira Cloud,…

Hi @[deleted] -- Welcome to the Atlassian Community! Would you please post your exact JQL you are using? I note some inconsistencies in your question and so seeing the exact JQL may provide more context for the community to offer you suggestions. Thanks! Kind regards, Bill

Hi @Edvinas Puslys -- Welcome to the Atlassian Community! For automation questions like this, please consider posting an image of your rule and the audit log. That will provide context for the community to offer ideas. Thanks! For what you are noting, you can solve this if you add some type of separator/delimiter between…

Hi @steve.humpston When you note the how-to article on finding a smart value did not work, what did you observe? I just tried this again and it still works: * Identify an issue which has your field of interest * Enter this URL in a browser, changing myInstance to the one for yours and the issueKey to yours:…

Hi @Petr Klapka -- Welcome to the Atlassian Community! Where in Jira Cloud are your team members entering in dates when they are on vacation, holidays, etc.? If you are doing that in a marketplace addon app, you may want to investigate that tool for options. If not...scrum teams often plan sprints together, ensuring they…

Hi Lydia, Yes, that query you have should work when issues are marked as resolved. If you are seeing different results, it is possible one or more projects are not setting that value in their workflow/final status. Definitely something to check with your admin(s). To query this the other way you noted, you could use…

Hi @Lydia Hawkridge Would you please provide the JQL you are using to run your report? Seeing that may provide more context for the community to offer you suggestions. Thanks! Best regards, Bill

Hi @Carlos Ramirez It is not possible to copy attachments from one issue to another using automation rules. Here are a couple of suggestions to add that feature, which you may watch/vote for: * https://jira.atlassian.com/browse/JRACLOUD-75991 * https://jira.atlassian.com/browse/JRACLOUD-76679 Best regards, Bill

Hmmm...Perhaps you can do this this after all in Server with two rules and a custom field (e.g. UsersToCheck), although the approach seems a bit brittle to me...And, I have not tried this so I recommend experimenting in a test instance. Rule 1: creates the starting condition to check the Additional Assignees * trigger: on…

Thanks for clarifying, @Amine Errazi I'm not eazyBI savvy, so I am unable to offer ideas with that approach. You may want to add a tag with eazyBI to this question to see if that gets more community members looking at this.

Hi @Clark Everson To confirm your scenario: * Additional Assignees users are set for an issue * Later, the security level changes. This security level is paired to a group of "authorized" people who can be set as additional assignees. * When the security level changes, you want the Additional Assignee cleaned up so there…

HI @Amine Errazi To provide some context for the community to offer suggestions/ideas: * What problem are you trying to solve by assigning the issues back to another person? * What would you do with that information if you had in now? As you have described the use case, you could solve this by: * manually asking the team…

Hi Sue and Esther, There is probably no easy Excel formula to solve this. The built-in text-to-columns and split-cell features would work for one cell...not for a row which has multiple columns and one column with the values list. You could either create a macro in VBA in Excel to do it, or parse the CSV outside of Excel.…

Thanks, for clarifying @Dave Meyer