Bill Sheboy Expert

Yup, that makes sense: the board filter drives the reporting and so Jira needs clarity on the current board to decide the reports. This is very obvious when using both Scrum and Kanban boards for a project...the report sets are different. I am glad to learn you figured it out!

Hi @Volodymyr Full disclosure that I am currently using Cloud version and haven't used Server in a while... Looks like the documentation still indicates that special characters like that are not stored in the index used for…

Hi @Grzegorz Harmas Yes, and...to what Jack notes: Here is a suggestion to make when issues leave a TMP board configurable. You may watch/vote for it. https://jira.atlassian.com/browse/JSWCLOUD-21790 Best regards, Bill

Hi @Abhijit Kulkarni This appears to be a duplicate of your other question. Please consider closing out this one. Thanks! https://community.atlassian.com/t5/Jira-questions/How-to-fetch-the-epics-which-are-related-to-a-list-of-Program/qaq-p/1792383 Best regards, Bill

Hi @Abhijit Kulkarni JQL is not a SQL, so you cannot do that type of sub-query with out-of-the-box JQL. You would need a marketplace addon app. If you just need this once/a few times, you could export the issues and manually perform the join in a spreadsheet. Best regards, Bill

Hi @Oliver Fowler -- Welcome to the Atlassian Community! And hello to Trudy and Jack! Curious symptom...I tried to replicate this issue with CMP and TMP in both standard and free Jira Software instances and was unable to recreate it for a global automation rule. The only deliberate way I can think to do this is to…

Hi @John Pettoruto You may do what you ask in one rule with the new advanced branching, which allows you to iterate over the values in a smart value/list. Please take a look at this article to learn how to update your rule to do…

Hi @Ryan Are you using Jira Server/Data Center? And if so, which version of Automation for Jira do you have: the free/Lite or paid/Pro version? The version you have may put some limits on what is possible. If you are instead using Jira Cloud, the steps below can be made simpler by using the Create Variable action...but…

I am glad to learn you got it to work!

Hi @Kate Did you get an answer to your question? If not... I do not believe this is possible with out-of-the-box Jira features. What you could do is: * make a JQL filter, export the data to a spreadsheet and make a pivot report on this; * use the Atlassian made Excel or Google Sheets addins to better automate the use of a…

Hi @Saumya Gupta -- Welcome to the Atlassian Community! Did you get an answer to your question? If not, I do not believe this is possible with out-of-the-box Jira features. There are a couple of related suggestions to improve this, related to using capacity and actual working days remaining: *…

Hi @chenxiwang -- Welcome to the Atlassian Community! And also...a need like this to identify deleted issues is why many disable issue delete permissions for Jira Cloud: there is no undo or high visibility to deleted issues. Instead, Jira admins may add a custom field (e.g. Abandoned) to indicate "no longer needed" issues.…

Thanks for your explanation, @Matthew Risch I understand the concept of flow. And indeed in Jira, a board is a filtered view of issues in one (or more) projects. There is an issue when using Jira with your use case: One status value has one status category: to do, in progress, or done. When you created your Test Ready…

Hi @Swapnil Dhondkar -- Welcome to the Atlassian Community! For a question like this, you may also want to try searching and posting in the Developer Community: https://community.developer.atlassian.com/ Best regards, Bill

Hi @Matthew Risch If you actually have two different boards, as you show, are you re-opening done work when it moves to "Test Ready" or cloning it? If you instead used one board, and added some quick filters, I would expect that: * Your entire workflow would be visible on one board; * You could selectively use quick…

Hi @Leeland That looks like your custom field is collapsing to null, and taking the equals() test with it. Have you tried adding a .value to the end of your field to confirm a value is being used? {{#math}} IF({{equals(issue.Advisement Type.value,"Post Production Gap Analysis")}},40,0) + IF({{equals(issue.Advisement…

Gotcha, and... * Inside of the branch you showed, the {{issue}} will always be the epic, as that is the current context/scope * If also inside the branch, you wanted to access the story which fired the rule you would use {{triggerIssue}} * Once back outside the branch, {{issue}} would once again refer to the trigger issue…

Here are some on JQL and filters to get you started: * https://www.atlassian.com/software/jira/guides/expand-jira/jql * https://support.atlassian.com/jira-software-cloud/docs/work-with-search-results/ * https://support.atlassian.com/jira-software-cloud/docs/use-advanced-search-with-jira-query-language-jql/ And here are the…

Hi @Fabian Lim I do not believe the free/Lite version of automation for Server supports the sending email action: https://confluence.atlassian.com/automation/getting-the-right-version-993924597.html The paid/Pro version does have this feature. Best regards, Bill

Hi @Florian Ohrnberger I believe automation rule's trigger on transition can only detect the status change, not other criteria you may have specified in your workflow functions. I am using Cloud not Server version, so you will need to confirm that for Server. As a work-around you could add conditions after your trigger in…

Hi @Eran Haskel -- Welcome to the Atlassian Community! Yes, and...to what Trudy notes: Here is the same link she provided, but for Jira Software Cloud (not JSM): https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/ Please ensure you read about the limitations of…

Hi @Blue Room Based on your comments of only needing this capability infrequently, have you tried to: * use JQL to filter the issues you want, * export the results (including the time tracking data), and * report the information in a spreadsheet? As a variation of this, you could do the same with the Atlassian free…

Hi @Nicole Assor You may set up an email handler to create issues in Jira Cloud. Please look here for information to set that up: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ Regarding "watching" a folder if you mean a file folder somewhere, I do not believe that is…

Hi @geethanjali sj For a vendor-specific product question like this, you may want to check their documentation or contact their support directly: https://marketplace.atlassian.com/apps/1211051/eazybi-reports-and-charts-for-jira?hosting=cloud&tab=support Best regards, Bill

Hi @Neil Wills This seems to be a duplicate of your other question: https://community.atlassian.com/t5/Automation-questions/Roll-up-story-points-to-epic-failing-on-JQL-clause/qaq-p/1791212 If so, please consider closing out this one. Thanks! Best regards, Bill

Hi @Neil Wills I believe that epic link is actually a key value, and just renders as the epic name in the user experience views. Please try this instead for your JQL in the lookup issues action: issueType IN (Story) AND "Epic Link" = {{issue.key}} Best regards, Bill

Hi @Kate Yes, you may use smart values that way, and... How you try to solve your use case depends on how often you need to do this and what actions you plan to take with the information. * Need this often, and inside of Jira to decide actions/updates* You could do what you describe with custom fields and multiple…

Thanks for clarifying, Raul. You may want to submit a support ticket on this. As you are site admin you should be able to do that here: https://support.atlassian.com/contact/#/ Your scenario seems like a normal use case (re-prioritization) and that field appears not to be a time measure (perhaps a calculated field based…

Hi @Raul Gongora Would you please clarify what problem you are trying to solve? The time to first response is a time measurement (created to action), and the SLA criteria you note are evaluations of that time measurement. They do not alter the measure of time, correct? Thanks, and best regards, Bill

Hi @Tom Atkinson Yes, and...to what Jack says... You may change permissions to prevent people adding apps but apparently you cannot stop them from seeing/requesting them through Discovery for Jira Cloud: https://confluence.atlassian.com/upm/managing-user-requests-for-marketplace-apps-781394968.html Disabling user requests…