Bill Sheboy Expert

Hi @ori gal -- Welcome to the Atlassian Community! Yes, and...to what Nic notes: You seem to be asking about a lower level of measurement than is typical for a Scrum team. What problem are you trying to solve? Rather than re-defining those typical Scrum measures, please consider looking at cycle time or lead time. Cycle…

Hi @Sunil kumar Given the number of levels in your issue hierarchy, I recommend using separate rules for each level pairing. For example: * when Story moved to done, if all Stories for the same parent are done, move the Feature to done * when Feature moved to done, if all Features for the Epic parent are done, move the…

Hi @Chase Wilson and @John McKiernan Thanks for this information! Quick question: do you know if business projects behave differently than software projects for automation rule scoping? Specifically, software projects *must* use a global or multi-project scope rule to access issues in other projects. Yet I saw a community…

Interesting... I found a few open issues on use of teams, indicating that only shared (not private) teams can be searched, and that plan teams can only be JQL searched by ID. * https://jira.atlassian.com/browse/JPOSERVER-1775 * https://jira.atlassian.com/browse/JSWCLOUD-19523 *…

Agreed; I believe only built-in to built-in field edits can do that, such as "copy from parent".

Thanks for that information, Alexandr. That modal dialog is built into Jira, and there are several suggestions to disable it, for example: * https://jira.atlassian.com/browse/JSWCLOUD-16046 * https://jira.atlassian.com/browse/JSWCLOUD-17069 You may vote for/watch those to see any progress.

Hi @[deleted] My understanding of this charts calculations is that Jira uses your project settings for working days and site setting for time tracking, working hours, with the defaults as Monday-Friday and 8 am to 5 pm. And when you include weekends, it includes the other days' hour counts. So a "week" would be your…

Hi @Falk Pietsch Yes, and...to what Jack notes: One named user (individual person) can apparently use multiple browsers at this time, and different people doing this seems not supported by the Jira Cloud license agreement (please see the credentials section): https://www.atlassian.com/legal/cloud-terms-of-service I…

Matt, I am glad to learn you got an answer, and it is unfortunate that field isn't available. I'm hoping we get a single smart value glossary one day to help finding these differences between products. Here's my suggestion for that: https://jira.atlassian.com/browse/JIRAAUTOSERVER-103

Hi @Matt T Is that epic the first one on the roadmap? If so, I wonder if your are encountering this defect: https://jira.atlassian.com/browse/JSWCLOUD-21843 Kind regards, Bill

I am unclear how you changed the testing part, but if you got it to work that is great.

The REST API also has an issue limit, so you would need to page through the results when there are more than 100 issues assigned to an epic. As I noted above, if you have lots of epics and they each have fewer than 100 child issues each, you could use two rules: a scheduled rule with JQL and a rule triggered on task's…

Thanks, @Administrador When I tried this, I see the attach button on my view for create issue. I found a few posts and open defects about this symptom: * when the attach permission is not present for the user, the button does not appear * when the attachment field is not on the view, the button does not consistently appear…

Yes, and...perhaps matching the tool for the correct domain/scale/scope. What process-effort, accuracy, and precision levels are needed for an ordering request? For example: * goal level: comps (comparable goals based on history) * problem level: impact to customers represented by personas versus relative cost *…

Hi @[deleted] -- Welcome to the Atlassian Community! I am not familiar with that app, and guessing from the name it displays the last comment added to an issue in some form of reporting. Is that correct? If so, you could build this yourself in Jira Cloud with a custom field and a simple automation rule to set the field.…

Hi @Matt Moody To be honest, I am using Cloud not Server. With that out of the way... I see that smart value available for Cloud and it is not listed on the documentation for Server. You may want to try these steps to confirm if the smart value is available for your instance:…

Hi @[deleted] My apologies if I am misunderstanding your use case, and... Regarding your automation solution to move any issues due today to "done", does your team *ever* have work that is late, or incomplete by the due date? If so, you may not want to just move things to done, but instead notify people that incomplete…

Hi @Deepti Sharma -- Welcome to the Atlassian Community! Please try this JQL for that, replacing your project name and perhaps adjusting the statusCategory check, as needed: project = myProject AND NOT status CHANGED AFTER -14d AND statusCategory IN ("In Progress") To learn more about such queries, please review this…

Hi @Sam Gamblin -- Welcome to the Atlassian Community! This is a Butler automation question for Trello, correct? If so, I just tried the rule you described and enabled it in Trello and it worked for me. For example, here is my rule: Would you please post an image of your rule as that may provide some context for the cause.…

Hi @Thuy Nguyen Have you tried to type in more of the characters to see if it appears? I wonder if it is a display limit, based upon the number of matches you have with the prefix "Evolve", as occurs with other fields. Also, have you tried to page refresh to see if it appears? Kind regards, Bill

Hi @[deleted] -- Welcome to the Atlassian Community! I believe you will need to do that with advanced edit, as shown here: https://support.atlassian.com/jira-software-cloud/docs/advanced-field-editing-json/#Advancedfieldediting-JSON--Components What is the source of the component values you want to set? Kind regards, Bill

Hi @Huy Trần -- Welcome to the Atlassian Community! What your image shows is that Issue 3 is in a "Blocked" status Is it also linked to Issue 2? Regardless of that, you probably may do what you ask with an automation for Jira rule. For Jira server/data center, this is an addon app, and there are free (Lite) and paid (Pro)…

Hi, Rich. I am glad to learn that worked. You noted that was a multi-selection field, so you may want to consider using "contains" rather than "equals" if you expect multiple values. Thanks, Bill

Hi @Rich Wolverton Please consider posting an image of your complete rule, as that may provide more context for the community to offer ideas. Thanks! Next, when wondering what your smart values are, you can use the steps in this article to find…

Hi @Sonia Goławska I do not believe that is possible with an automation rule, as there is a processing limit of 100 issues for triggers, branches, lookups, etc. The only built-in work-arounds I can think of are: * Use a scheduled rule on JQL for epics which do not have story points set, and the rule will process them 100…

Hi @Jody Bridgforth -- Welcome to the Atlassian Community! You may find this article helpful, and I believe it answers your questions: https://support.atlassian.com/jira-software-cloud/docs/create-issues-using-the-csv-importer/ Kind regards, Bill

Hi @Baylor Peak -- Welcome to the Atlassian Community! A few simple ways to do this without time-tracking are based on the team maintaining a low work in progress (WIP) count: * As a team, pay attention to impediments and progress during the daily scrum, and help the team to review the board, right to left (from done to…

Thanks for that information. Some follow-ups: * How often do assignees change during work? * How will you see when two, or more, people collaborate and only one is assigned? * How often are issues in multiple sprints? If your answers to the above are closer to: #1 never, #2 n/a, and #3 never, you could filter for your…

Hmmm...that worked for me: As this is based upon issue created trigger, you may be running into a timing problem where the data is not yet available. Please try to add a Re-fetch action immediately after the trigger to see if that helps. It will slow down the rule and reload the issue before proceeding with the condition.

Hi @Thiago Cunha Would you please describe the problem you are trying to solve by doing this measurement? What would you do differently if you had that information right now? You appear to be describing a team using the Scrum Framework, and such teams usually collaborate and share the work to deliver value. Measuring the…