Bill Sheboy Expert

Hi @Alexandr Karlin -- Welcome to the Atlassian Community! Would you please post and image of and describe the modal dialog which is appearing, and under what conditions? I hypothesize that has nothing to do with the automation rule, and instead is related to something in your workflow, or perhaps from an addon. Instead I…

Hi @[deleted] -- Welcome to the Atlassian Community! I do not believe you can perform those queries with out-of-the-box JQL with Jira Cloud. It may be possible with marketplace addon apps. Given your apparent switch from server/data center, your company may have already done this; please check with your site admin to learn…

Hi @James -- Welcome to the Atlassian Community! Yes, and...to what others have suggested: You note that there are software development teams in your company. If those teams have coaches (e.g. Scrum Master, Agile Coach, Lean Coach, Business Process Analyst, etc.) perhaps they could help you discuss with the team how the…

Hi @CHESTER RAMOS Would you please explain what you are trying to do in that condition with the smart values, as the complete value is not shown in your image? If you are looking for the phrase "Employee ID" in summary, why not just search for that text in the value of the condition? And...as you have multiple conditions…

Thanks for the information, Vidu! What plans are there to add the same keyboard-navigation functions to the activity stream shown in the community forums...such as the page with this announcement? Kind regards, Bill

Hi @felix.weber I do not see any open incidents on the status page for automation, so perhaps something is up with your rule. I believe the contents of the JQL are relevant, if you have JQL in your scheduled trigger and have selected the option to "Only include issues that have changed since the last time this rule…

Hi @Vanessa Marie Delfin -- Welcome to the Atlassian Community! Have you tried this function: getFromEnd() https://support.atlassian.com/jira-software-cloud/docs/smart-values-lists/#Smartvalueslists-list.getFromEnd-index- You could first check if {{issue.comment.size}} is < 5 and then show the whole list, or use the…

Hi @Bogdan Gorka I am glad to learn that helped you. And...it appears you are using Server/Data Center version, as the Re-fetch action does not have the "delay rule" option for Cloud. Instead using Re-fetch for Cloud slows the rule for about 1 second (or more). I recall there are suggestions in the backlog to add "wait…

First thing, I am suggesting an approach I have not tried with versions...although I expect it will work. There is no JQL to access data without issues (i.e versions), so another way would be to call the REST API from the automation rule to gather all of the version for the project and use that…

Hi @Rhiannon Miller -- Welcome to the Atlassian Community! Focusing on the problem you noted: exclude issues from the board when the parent is in a particular status... That is not possible with out-of-the-box JQL, as it is not a SQL and does not have such features. You would need a marketplace addon to do so. And…

Hi @Jose Manuel Fernandez Short answer: that is not possible Longer answer: My understanding is when you have several quick filters which would be wider than the view, Jira automagically switches to the drop-down list. There is nothing built-in to allow you to select a grouping of quick filters for the drop-down. There is…

Hi @Raju Mandapaka What problem are you trying to solve by doing this? Knowing that may provide the community context to offer suggestions. Thanks! Until we know that info... How do you know what versions you want to release? If you are able to specify them by name, you could try to use advanced branching with a created…

Hi community! Thinking from a effort, value, and forecasting perspective, some feel that any time tracking is "essential, non-value-adding work"...until it isn't. When a team's practices are such that they are unable to limit work in progress (WIP) well, a product owner and team may decide to track time (and other…

Awesome! I am glad that helped.

Thanks, Sofia. What that error tells me one of three things is happening: * The rule is running too quickly after the issue is created, * The field is empty, or * That is not the correct custom field id for the field you want. Let's try this: immediately after your trigger, add two things: * action: Re-fetch issue (This…

Hi @Sonia Goławska -- Welcome to the Atlassian Community! Short answer: not with Lookup Issues, and... Longer answer: First thing, please consider creating a new question and linking to existing posts. That may get more people in the community to see your item. Thanks! Okay, back to your question...Are you using Jira Cloud…

Hi @Sofia Quintero Your image appears to show too many curly-brackets around the value. Please try just two around each side: {{triggerIssue.customfield_10043}} Of note: what is the type of your field? If it has a time you may need to strip off the time part for the comparison by changing the format:…

Hi @Colum McAndrew Sorry, I was confusing your post with a similar one. I thought you had already figured out the child-triggered part...and so I was noting the last part about updating the epic itself. For your whole solution, could use a couple of approaches: * When ever an issue transitions to "done", find out if it has…

Yes, lots of opportunities to improve the automation rule editor. I'd like at least some syntax validation prior to save. (another example: Watch out using RegEx in rules, as some invalid expressions lock up the rule editor when the engine attempts to parse them, preventing a save!)

Awesome! I am glad to learn you got it to work.

Hi @Administrador Please try to stick to one thread, as that will help others reviewing this topic learn if there are multiple possible answers to a question. Thanks! Would you please post an image of what you see when you select Create Issue? I have not seen the controls change for the description field, and I wonder if…

Hi @Hyqel Helmy -- Welcome to the Atlassian Community! You can do this with automation for Jira rules, and can find solutions others have used by searching for automation synchronization examples in posts in this community forum. Please note that your use cause is similar to others, but not an exact match. I suggest…

Hi @Elena Bedosti What problem are you trying to solve by doing this? Knowing that may help the community to offer suggestions. Thanks! In the meantime, have you looked at the date/time functions and the format("<pattern>") feature, as that may help…

Hi @Murali Vuppari Would you please clarify the problem you want to solve, as that may give the community some context to offer suggestions? Thanks! And, would you please clarify what you mean by showing such a report with the velocity of four different team's boards? Kind regards, Bill

Hi @stevejosue What were you trying to test with this part of your filter: "Issue color" = red Is there another aspect/value of issues you need to test before adding the color stripe to the cards? Thanks, and kind regards, Bill

No, it is {{issue}} and {{issue.assignee}} Although, some things work in various cases, in my experience with automation rules. https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/ Most of the built-in smart values use camel-case, where the beginning is lowercase and the start of each new word is…

I still catch myself typing the old Wordstar shortcut command patterns for block operations...every now and again...and wondering why the IDE isn't responding.

Hi @Derek Crawford Please try this: {{issue.assignee.displayName}} And note that smart values are mostly case-sensitive, so keep an eye on that when things do not work as you expect. You may end up using a different value which has a different capitalization :^) Kind regards, Bill

Sorry I missed that! I guess I always assumed the condition had all the logical operators. Using less than and 6 is a good work-around. And...the expression you show seems to be asking: * From {{now}}, how many days in the past was this created, and then give me the last business day of that month. I do not believe that is…

Hi @Neha Shah -- Welcome to the Atlassian Community! What have you tried so far, as the functions you ask about are described here: https://support.atlassian.com/jira-software-cloud/docs/smart-values-date-and-time-functions/ To compare something like this, you probably want to use an advanced compare condition. That will…