Bill Sheboy Expert

Hi @Mariam Abraham -- Welcome to the Atlassian Community! Yes, and...to what John suggests: The "epic link" field is being deprecated for the REST API, and so will be removed for automation rules also. The timeline for this appears to be around May 2022, so I recommend watching this post for information…

Hi @Taras Yaremenko -- Welcome to the Atlassian Community! What type of project are you using: company-managed or team-managed? * If you are using company-managed, you could add a quick filter (under board settings) to filter based upon the fields where you are assigned * If you are using team-managed, there is no quick…

Hi @Mohammad Alghezzawi -- Welcome to the Atlassian Community! To add to what @Vishwas suggests, please look at this documentation to learn more about advanced JQL queries, such as you have requested: https://support.atlassian.com/jira-software-cloud/docs/advanced-search-reference-jql-operators/ Kind regards, Bill

Interesting topic, as always, @Christine P. Dela Rosa ! Years ago I was in a training session where we watched the movie 12 Angry Men, and the facilitator paused it throughout, guiding us through the team evolution, formation, diversity, inclusion, various forms of bias, leadership development, and performance of the jury…

Hi! I am seeing the same thing for watched issues (or mentions) from a couple of weeks ago. Here is the defect for the symptom: https://jira.atlassian.com/browse/CONFCLOUD-73342

The screen fields you have marked in your images are two different data fields in the issue: Summary and Epic Name. If you have different values in the data fields, Jira does not automatically synchronize them. The field difference is also the reason they have different maximum field lengths you observed. I am unable to…

Okay, then let's try this one for Task to Story to Tasks, using lookup issues to check the counts, step by step * trigger: issue transitioned to Done * condition: issue type is Task * action: lookup issues to get the one-and-only-one Story (if any exist)* JQL: issue IN linkedIssues( {{triggerIssue.key}} ) * advanced…

Thanks! Next, can any single Task be linked to multiple Stories? (Note there is no restriction to this in Jira so this would just be manually enforced.) If so, what you describe cannot be done with automation rules. The act of checking from Task --> Story --> Task --> Story... could create a loop.

Hi @Chris Horne For Jira Scrum boards, it considers things as "done" for the sprint when they are in the right-most column on the board. You could have two status values in that last column, and have people drop the issue on the appropriate one. Or, instead use resolution to indicate "rejected". Kind regards, Bill

Would you please add a log action for that value before the edit, run the rule, and then post images of the updated rule and audit log details for the execution? Thanks!

If everything is connected up then something else is wrong. I recommend creating a ticket with Atlassian support as they may see something in their logs that we are missing. You should be able to do that here as you are site admin for a paid license: https://support.atlassian.com/contact/#/ Once you hear back from them,…

Yes, and...Sometimes it is not about the time savings; it is about pausing to think. :^) When people set up the conditions and run the rule, they get the Slack message and think: "Whoa...did I think I can finish all of that!?! Let me update that to be realistic..." If it helps the team, great! If not, what could we try…

Hi @Patricio Ibarra I believe what you are showing matches what I noted: * On the roadmap, the left-side of the page displays the epic's Summary field * On the backlog, the left-side of the page (epic panel) displays the epic's Epic Name field * If you edit either field from the road map (or other edit views) the fields…

Hi @FK As you noted, this checking/prevention is not a feature in Jira yet. One work-around would be to use an automation rule which checks when an epic is assigned, and notifies the person doing the edit if the epic is not in the same project. This would not block the edit but it would make it more visible for correction.…

Using the left-side panel, please check project settings > developer tools to learn if you have the tools connected to your Jira project. Once that is done the rule should work as shown in the documentation. Thanks!

Hi, Willem! One more thing to try: save the response as a created variable to convert it to a string and then try to parse it, using text and list functions. If that still doesn't work, I recommend working with your site admin to submit a ticket to Atlassian Support here: https://support.atlassian.com/contact/#/ They may…

Well done on your work-around! Using status (a column) as a staging area is a great work-around for this, as it aligns with how a team using Jira to visualize their work. With this approach you could also use a scheduled rule (rather than manually triggered one). Then the rule could run one-time and process all "in…

Thanks, Malvina. Is this a company-managed or a team-managed project, as the Epic Link field only works for company-managed projects?

Hi @Muhammad Fajar Kurniawan -- Welcome to the Atlassian Community! You appear to be using a marketplace addon for that feature; there is nothing in out-of-the-box Jira which can do story mapping that way. Please talk to your site admin to learn the name of the vendor and then contact them via their marketplace support…

Hi @Malvina Garnier As you are using a URL to the epic/issue in that custom field, you could extract everything before the last forward-slash. You may do that with the substringAfterLast() function: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#substringAfterLast-String-separator- For…

Hi @John Barnett I do not believe that is possible with out-of-the-box Jira Cloud. Please see this other question posting for more information: https://community.atlassian.com/t5/Jira-questions/Cloud-How-to-customize-email-template-content-for-email/qaq-p/1600385 Kind regards, Bill

Hi @Wolf-Daniel Mayer -- Welcome to the Atlassian Community! What do you mean when you note: "I can't use this smart-values in the lookup JQL search"? What do you observe happening in your rule and the audit log when you try this? To confirm your use case, are you able to do what you want manually, writing a JQL query to…

Hi @Patricio Ibarra Would you provide your exact steps to reproduce this symptom, as I do not observe this happening? When I try what you note below it works as expected for a company-managed project in Jira Cloud, Standard version: * Navigate to the project's backlog * Note the Epic Name of an epic in the panel or in the…

Hi @Raju PSR I do not believe it is possible to hide those fields. It appears that in Atlassian's implementation of the Scrum board, those fields are helpful for the Epic to keep track of what work is (and is not yet) estimated, and so they are always presented. Those fields do not appear for the Kanban board version of…

Hi @Asha Short answer: not with any out-of-the-box features Longer answer: For your question, I am assuming your teams' projects/boards each have their own sprints and that they are on the same timeframe cadence...and possibly the same naming convention...even though they are individual sprints by board. What would that…

Hi @Rishikesh Karnik -- Welcome to the Atlassian Community! I doubt that is possible as the built-in dashboard gadgets are quite limited in options. Some possible work-arounds would be: * check the marketplace for more customizable gadgets/reporting * create another custom field (for example, populated by an automation…

Hi @Sivan Matsliah-Krol -- Welcome to the Atlassian Community! For a vendor-specific tool question like this, I suggest checking with their support and documentation to see what they say. Here is the link to their information: https://marketplace.atlassian.com/apps/1212667/simple-edit?hosting=cloud&tab=support Kind…

Hi @Jim Reynolds You are correct that nothing in out-of-the-box Jira Cloud supports showing the Trello cards. There appear to be several marketplace apps for purchase to do this: https://marketplace.atlassian.com/search?product=jira&query=trello I have not tried any of these apps so I have no specific app suggestions for…

Thanks for that information! How do you know when you want the rule to run? For example, is there a specific value in a specific field that you look for? If so, you could add a condition after the trigger to check that field/value and then the rule would meet your use case.

Hi @JD Lobue Please take a look at this information to get you started: * https://support.atlassian.com/jira-cloud-administration/docs/integrate-with-development-tools/ * https://support.atlassian.com/jira-software-cloud/docs/configure-development-tools/