Bill Sheboy Expert

Hi @nkmori_rtx_com As that is a marketplace app, I recommend checking the vendor's information and perhaps check with their support team for answers: https://marketplace.atlassian.com/apps/1224574/better-devops-automation-for-jira-free-git-svn-automation?hosting=datacenter&tab=overview Kind regards, Bill

Thanks, Trudy! For Premium license customers, that would reduce this to use one Lookup Issues action rather than using the dynamic, two lookups approach needed for other license levels. FYI, there appears to be a missing closing parenthesis in your example for the JQL function call.

The match() could be encountering challenges if there are any embedded formatting characters in the content, such as newlines causing the regular expression to halt processing. One workaround for that is to replace such characters prior to match attempts. Without seeing the specifics of the content in that smart value, I…

Hi @Nik Rogul As @Trudy P Claspill a branch like what you show cannot increment a created variable: as the branch's parallel processing happens, the variable will repeated go out of scope (and be destroyed) I believe your scenario is possible in one rule, with some assumptions: * your link to the JPD Idea uses the default…

Hi @Adrian Ovares -- Welcome to the Atlassian Community! I believe the created issue's key is only available from the collector when the project access is Public, and there is a suggestion to improve that behavior: https://jira.atlassian.com/browse/JRACLOUD-74067 There are a couple of workarounds noted for that suggestion,…

Hi @Francisco Navarro What problem are you trying to solve by doing this? That is, "why do this"? Knowing that may help the community to offer better suggestions. Until we know that... Normally an Epic represents a larger request / work item. Any child issues (e.g., Story, Task, or Bug) associated with the Epic often…

Hi @Serge Kravchenko -- Welcome to the Atlassian Community! In my experience, some smart value content in automation rules which appears to be JSON or list values is neither of those things. The only way to know is to attempt to parse them. Have you tried using list operations on your specific issue property? If that did…

Hi @Tóth Tamás -- Welcome to the Atlassian Community! When an issue links to others (e.g., such as with Parent, Parent Link, or issue links), an automation rule does not necessarily load all of the data for those linked-to issues. If it did, you could imagine a scenario where a single issue connects to many others, perhaps…

Yes, and... I saw the same new feature, Date Fields, appearing for CMP board configuration, with no content shown. Viewing the developer console shows many errors on the page. Looking at the latest release blog does not show this item in an obvious…

Hi @Eric Brandenburg -- Welcome to the Atlassian Community! For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide…

Hi @yeswanth Reddy -- Welcome to the Atlassian Community! As Trudy describes, the JQL for your Lookup Issues actions is invalid, and... Your rule seems to focus on specific link types (e.g., Blocks, Cloners, etc.) but the use of the links when creating your JQL does not check this. As a result, issues with other link types…

Thank you for the additional information. Here are some observations for what you provided: There is no rule trigger for sprint closed or created with Jira Cloud automation. Those are two different triggers. Which trigger are you using? And...when a sprint is created, it has no issues yet, so why would this rule try to…

Please post an image of the audit log details showing the rule execution. I want to confirm which issues were returned for the lookup so they can be compared to... Using the JQL used in the Lookup Issues action, if you try that stand-alone with Filters > View All Issues, which issues are returned with values in the Story…

Hi @Igor Titov This is a very old thread, and so I recommend creating a new question. That will ensure the maximum number of people see it to offer suggestions. When you post your question, please include images of your complete rule and the audit log details showing the rule execution. Those will provide context to help…

Hi @Enmanuel V_ -- Welcome to the Atlassian Community! With Jira Data Center automation rules, the Lookup Issues action currently only supports a few fields, and it does not support custom…

Hi @lhegde -- Welcome to the Atlassian Community! Where are you trying to do this in Jira? That is... There is nothing built-in for JQL to support querying issues in that way. There may be marketplace addons for JQL which add this searching capability. An automation rule could be used to get the data, perhaps creating an…

Hi @axl.verheul -- Welcome to the Atlassian Community! That error message can be a bit confusing, and what it means is a rule step needs an issue and none is present. For your rule triggered on Sprint Started, you want to access the issues in the sprint. And so normally the rule would branch to the issues in the sprint.…

Hi @ananya pandey -- Welcome to the Atlassian Community! At the daily scrum (i.e., standup) the team can see what is being worked on and progress toward the sprint goal. This will be an earlier indicator of unplanned work, without the need for detailed measurement. Some teams might use lightweight methods, such as…

Both symptoms just happened again to me, preventing publishing question response edits.

Hi @Jacob Stephenson -- Welcome to the Atlassian Community! There are at least two ways to do this with automation rules... Use the match() function with a regular expression to return the list of matching labels: {{issue.labels.match("((Events|Colour):.++)")}} Use the iterator (as you are trying) with text functions, and…

Please move this marketplace product, comparison article from the Jira area to App Central: https://community.atlassian.com/t5/App-Central/gh-p/app-central For more information, please see: Atlassian Community online guidelines | Marketplace + Solution Partners | App Central…

Hi @akshaybhange -- Welcome to the Atlassian Community! What type of project is this: company-managed or team-managed? You may find that information in the project list or at the bottom-left of the page expanding area when viewing the project. There is a known defect for team-managed projects where sub-tasks cannot be…

Hi @[deleted] Yes, and...I noticed two specific problems with editing community answers in the last three weeks: #1) Exactly what you described, occurring as recently as 3pm US Pacific Time yesterday (11 August 2024). I edited an answer, it seemed to freeze / not detecting the change on publish. When I cancelled and…

Yes, that is almost correct. The variables would need to be converted using asNumber before the inline math operation will work: {{SizeA.asNumber.divide(SizeB.asNumber).multiply(100)}} Although for this scenario, I instead recommend using smart value, list filtering with a math expression as it only requires one read of…

I just tested this again for a JPD checkbox field and it worked correctly. Please post an image of your current, complete automation rule and an image of the audit log details showing the rule execution for cases of setting and clearing the checkbox. Those may provide context for what you are observing. Thanks!

By default, the actions of one rule do not trigger other rules. This is to prevent errors and accidental rule recursion. For example, you have a rule triggered on updates to the Epic to update the Story, but by default that will not fire the rule triggered on updates to the Story to update the Subtasks. When you want one…

In some cases, the smart value or custom field may be used...but in others only one or the other works. I should have noted that the changelog in rules works more consistently with the smart value, not the custom field id.

Hi @Akash Mukherjee Was the only thing changed the JQL for the Lookup Issues action? Is this rule only running in a Team-managed project? Please post an image of the audit log details showing the rule execution. That will provide context to help explain this.

If your rule is triggered on a change to that specific field (e.g., Issue Field Changed trigger), you may used the changelog smart value to check the {{fromString}} and {{toString}} to learn what it previously and currently contains:…

Hi @Naveen -- Welcome to the Atlassian Community! First thing, automating the calculation of story points this way could have unintended consequences and lead to problems. The concept of story points is often a relative-sizing-based approach used by a team of people, and IMO is a tool to reach shared understanding of the…