Bill Sheboy Expert

Hi @elle fortner -- Welcome to the Atlassian Community! I am following up to learn if the suggestions from @Trudy Claspill solved this question for you. If so, please consider marking this one as "answered" to help others reading this thread in the future find solutions faster. Thanks! Kind regards, Bill

Hi @Alethea McLoughlin -- Welcome to the Atlassian Community! I am following up to learn if the suggestions from @Trudy P Claspill solved this question for you. If so, please consider marking this one as "answered" to help others reading this thread in the future find solutions faster. Thanks! Kind regards, Bill

Hi @Joerg I am following up to learn if the answer from @Piet Pieters solved this question for you. If so, please consider marking this one as "answered" to help others reading this thread in the future find solutions faster. Thanks! Kind regards, Bill

Hi @Andreas Söderberg Just following up on the dynamic match() expression question you asked. That must be built with Create Variable first for use in the function. Please look here for some examples of that:…

Hi @Antonio M_ Ferreira Just checking in to learn what you heard from the Atlassian Support on this one. Thanks!

Hi @Brandon Moberg FYI, I recommend posting stuff like this as a question in the automation area. It appears you have posted in the App Central area where vendors normally post marketing pitches for their apps ;^) Back to your question... You are storing the results of Lookup Issues actions in Created Tables, no doubt so…

Hi @Tiffany Miller Just checking if your question is resolved or if you are still working on this one. Thanks!

Hi @Tiffany Miller I am following up to learn if you are still working on this question or if it is resolved. Thanks!

Hi @Kai Horn -- Welcome to the Atlassian Community! I am following up to learn if Mark's answer solved the question for you. If so, please accept their answer to help others reading this in the future find solutions faster. Thank you! Kind regards, Bill

Hi @Branislav Toman I am following up to learn if this answer solved your question. Thanks!

Hi @Nichole Ventura -- Welcome to the Atlassian Community! What is your "capacity tracker"? Is that a marketplace addon / app or something else? Also I note you posted this question in the Atlassian Automation area. Is there an automation rule related to this tracker? Kind regards, Bill

Hi @Aaron Eden The way your rule is structured, it stops when it hits the first failing condition. One solution for this is to remove the Branch On Current Issue and use the if / else condition blocks for each…

What version of Jira (and automation rules) are you using: Cloud, Server, or Data Center, as the features are different for each one? * The {{lookupIssues}} smart value is only available after using the Lookup Issues action in the rule, and that is only available for Jira Cloud and Data Center * The {{issues}} smart value…

Hi @Ann Rumenapp The plusDays() function takes a number as a parameter, and created variables are text / string values. Please try converting the variable with asNumber and re-testing: {{issue.duedate.plusDays(dateDiff.asNumber)}} Kind regards, Bill

Hi @Joe_Noel I do not believe there are Confluence automation actions to do that. Instead, your rule would need to call the REST API endpoint with the Send Web Request action to update the page(s) content. However this would be one page at a time. If you needed to perform this type of synchronization with a large number of…

Hi @Samuel Prathipaty You may do that in one step using the withAttribute() functions for date / time: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-with-attribute--- {{now.withMonthOfYear(11).withDayOfMonth(30)}} Kind regards, Bill

The only other suggestion I have is to try to disable that view / option: * select your avatar at the top-right of the page * select personal settings * scroll to the bottom, and disable all of the Jira Labs features * refresh your page to observe if the view changes And, what type of project is this: company-managed or…

Maybe... The key is: can you find them somehow with JQL. If you can, you may use a scheduled trigger rule to find / update them. Then let the rule run until it is "caught up", and then disable / delete the rule. Unfortunately, I do not believe the delimiter I suggested of a double-hyphen -- between the values can be found…

I am not seeing that view yet when viewing Sub-tasks from a parent issue's view. If you hover over the issue key, does a "handle" appear that allows dragging to re-order them?

Brad, what do you mean by "open issues"? For example, do you mean any existing sub-tasks which do not have the prefix of their parent's Summary?

Thanks for clarifying the scenario, @Madhur Ramachandruni If you can determine what the email content is from the issue fields, the rule could directly send the email to the people outside of the project. If not, an email could be sent to the person who knows what to update / modify in the email content, and they could…

The project versions are not directly available like that in a rule. Instead they may be found for ones associated to an issue (e.g., as Fix Version values) or by calling the REST API endpoint using the Send Web Request action. From what you describe, I believe you will need to call the REST API and send the necessary…

Hi @Rafaella Sena Based on that error message / audit log entry, the Lookup Issues returned no issues. Is that what you expected? Kind regards, Bill

Hi Tom, If you have both JPD "Creator" permission and at least Jira Site Admin permission, I suspect many things are possible-ish in rules that other users may not observe. I suspect Atlassian Support would need to look at their internal logging to know why this scenario is / is not working for Norman's rules. Plus,…

Hi @Fiona Lauchlan -- Welcome to the Atlassian Community! For a question like this, context is important for the community to help. Please post the following: * in which project is your rule: the JPD project, a different one, or global * an image of your complete automation rule * images of any relevant actions /…

Hi @Mariano Tallarico _Appricity_ First thing, as you are asking a question I recommend posting it that way rather than as a discussion topic. It is more likely to get community visibility and suggestions that way. There is an old suggestion to allow better control (or disabling) of the parallel / asynchronously processing…

Hi @Bar Azgad -- Welcome to the Atlassian Community! Automation rule branches which could be on more-than-one-thing are executed in parallel and asynchronously. There is no guaranteed order of processing or even when the branch will complete, up until the last step of the entire rule. What this means for the rule you show…

Hi @Kenisha Naidoo For a rule action like Create Issue, the options for Same Project and Same Issue Type are based on whatever the current issue is in the rule's context. Your rule does not have any issues in context and so the specific value needed must be selected. Kind regards, Bill

Hi @Sergei Darienko When an automation rule edits a field, that usually may be done by selecting the field from the dropdown list or using JSON. But both cannot be selected for the same field in the same edit action, as you have done. Try removing the JSON and just using the smart value directly to set the field: Kind…

Hi @Jack Brickey I believe the rule you show would try to match to each issue in the sprint, and so repeatedly add the new issue, rather than checking and adding it one time. Did I misunderstand the original question or your solution approach? Thanks! Kind regards, Bill