Bill Sheboy Expert

Hi @Daniel Vest Although there is a REST API endpoint to get view counts (and watchers) for a specific page, I believe there is no support for generic checks over a set of pages, such as with CQL. For advanced reporting, I suspect you may need to check the Atlassian Marketplace for reporting / dashboard gadgets to do what…

Hi @Prasanna Subramaniam -- Welcome to the Atlassian Community! As others have noted, there is no built-in way to do this with JQL. The answer to your question depends upon how often you need this information and your willingness to spend money / effort: * need this one time* use JQL to identify the work items with a value…

Hi @Ben Spillane What is the source of the information you are posting? As a reminder, when posting AI-generated content, the content should be validated and the source described in the text of the post. To learn more, please see the community guidelines:…

Thanks for the additional information on your scenario, @Dan Leatherwood as it seems quite challenging to solve with Jira Data Center (DC) automation...let alone with Cloud. One way to possibly solve the variable number of issues for your impact areas is using multiple rules and if / else blocks. This is needed because…

Hi @Dan Leatherwood Rather than posting a text description or partial JSON for a rule, I recommend posting: * an image of the complete rule in a single image for continuity * an image of the audit log details for the execution * explain what is not working as expected for that specific rule Those will provide better…

Thanks for your explanation, @Natalia_Kovalchuk_SaaSJet_ and, I do understand how the Jira work item history works. Including many of the defects and limitations in that history and its presentation in the UX. While your app apparently helps visualize the history, the original question seems more aligned with a single…

Hi @Arjoon Som You have posted this same content in at least two locations. If a non-Atlassian person did this, the community managers would remind them to select one location and post there, and then delete the duplicated content. Here are the locations: *…

Hi @Max_Clark Yes, and...to the suggestions from @Trudy P Claspill -- What is the scope of your rule in the details at the top: single-project, multiple-project, or global? A single-project scope rule cannot "see" the work items in other projects. And, what problem are you trying to solve with this rule? That is, "why do…

@PANKAJ MISHRA , it helps to post an image of the audit log, rather than excerpts of the text. That provides better context to compare to the rule image. The rule you show branches over the Feature type work items using JQL, and thus it will send an email for each one. There is no way with the current features of…

Hi @David Corlette Sorry I am late to this thread; I just found it based on a post from @Amanda Stroud to a JAC defect item comment. The jsonStringToObject() function definitely works with Confluence Cloud automation; I just tested it five minutes ago. And...many of the smart values in Confluence Cloud are read…

Hi @M K Yes, and...to the suggestions from @Marc -Devoteam- This is definitely a racetrack timing situation, and may require different approaches to solve, depending upon your Jira license level: When you have Premium or Enterprise Cloud, the Delay() action is available and could be added after the rule starts to pause the…

Hi @Natalia_Kovalchuk_SaaSJet_ Regarding your comment: You can't do this using only JQL, as it can show only the current assignee and the current task status. That is not correct, as the WAS IN operator in JQL works with the Assignee, Status, Fix Version, etc. to provide this information. It does not work with the Sprint…

Hi @Saskia van _t Hoff For more context, please post images of: * your complete, updated rule in one single image for continuity * an image of the condition with the comparison for the account ID value * the audit log details showing the rule execution Those will help explain what you are observing. Thanks! Kind regards,…

Hi @M Chandra Shekar As you have already discovered, there is no built-in way to automatically update the quick filters...or to use more dynamic swim lanes. This feature has been requested for over a decade, such as in this suggestion: https://jira.atlassian.com/browse/JRACLOUD-91263 Although one cannot automatically…

Hi @Molly Hopper and @Trudy P Claspill For option fields, the default attribute is the id attribute of the selected option(s). That is, in the Advanced Branch source you show, I would expect that to return the id and not the value attribute...and thus fail in the JSON expression. If your Work Item Create is still failing…

Hi @Jose Delgado How do you know which issues the team members "processed"? If the were assigned to the issues, you could ask them to query for the ones assigned during the time period, using the JQL operator WAS with DURING for the range:…

Yes, and...for a bit more context, would you please post images of: * the complete rule in a single image for continuity * images of any Create Variable actions * an image of the Edit Work Item action * an image of the complete audit log details for the rule execution Also, please note well: the section of the log you show…

Hi @Raul Pelaez _QUABU SOLUTIONS_ You have posted this same marketing content in at least three locations. The community managers ask people to select one location and post there, and then delete the duplicated content. Here are the locations: *…

Hi @Marc -Devoteam- FYI -- Although there is no {{else}} in smart value syntax / functions, there is a variant of the if() function which supports true or false results: {{if(smartValue, "value if true", "value if false")}} Please note well: * there is no preceding pound # sign in this function; the one with pound # only…

Hi @Martin Runge As a reminder, when posting bot / AI-generated content, please ensure you disclose the sources as required by the community guidelines: https://community.atlassian.com/forums/custom/page/page-id/rules-of-engagement Regarding your automation rule suggestion, that will not work...and some of the suggestion…

Thanks for the additional information, @Ein Kunde Please start with one example work item which you expect to display on the CFD: * Review the current Status and history for that item to learn if it shows the Status transitions which should display it on the CFD * If it shows no history of changes and it is not in a Status…

Hi @Neeta Dubey Yes, and...to the suggestions from @Marc -Devoteam- This symptom is likely related to racetrack timing problems, as the form is not attached fast enough to be available when the rule is triggered for an edit. (This is a common problem for work item creation, form data, asset data, etc.) Additionally, there…

Hi @Lucas Knorr As a reminder...when recommending a marketplace vendor product, please ensure you disclose your affiliation to that vendor in your post wording, and not just in your profile name / badge. For more information, please see: Atlassian Partners - Rules of Engagement…

Hi @Christian Piermayr Yes, and...to the suggestions from @Marc -Devoteam- Your created variable appears to be named emailAddress, and I suggested using a variable named the same as existing smart values can cause people and rules to become confused. Perhaps always add a prefix to variable names to avoid collisions, such…

Awesome; I am glad to learn that helped! Regarding using the variable for the list filter, that will not work directly: there is a long-standing limitation where only data from the iterator scope, and lower, can be accessed inside a long-format iterator. Here is one of the open defects / suggestions for that limitation.…

Hi @Joshy Chirayath -- Welcome to the Atlassian Community! First, your initial expression is not a valid JSON string; thus, the jsonStringToObject function cannot parse it. Please try this: { "config" : [ { "version": "1.2.3", "env": "PROD" }, { "version": "1.2.4", "env": "TEST" } ] } Next, there is no #for() function in…

Hi @Eric Patridge -- Welcome to the Atlassian Community! I agree, and... It is unclear the amount / type of performance testing done to manage problems with views when using cover images. There was a defect for board performance for team-managed projects and a suggestion to allow bulk-removal of cover images from work…

Thank you for that image, @Téné It appears two of your custom fields were not selected in the Create Work Item action and those fields are configured to be required. Please try entering values for the fields in that rule action and re-test.

Hi @arunakumar tavva -- Welcome to the Atlassian Community! As a reminder...when recommending a marketplace vendor product, please ensure you disclose your affiliation to that vendor in your post wording, and not just in your profile name / badge. For more information, please see: Atlassian Partners - Rules of Engagement…

Hi @Ein Kunde Are you using the built-in, Atlassian interpretation of a CFD or a custom app from the Atlassian Marketplace? For the CFD settings, have you changed any of the settings / filters in a way that excludes the work item? One way to check that is reviewing your CFD settings and compare those to an example work…