Staffan Redelius Community Champion

Hi @Maria Londono and welcome to the Community! I haven't tried it myself but it should be possible if you assign a different "Permission scheme" for the project receiving the tickets created from the form and limit the access to the project to a specific group or individual users. In practice you need to restrict the…

Hi @Vikrant Yadav There are two places you need to set to allow public access to forms For the form itself * Select Forms from the project navigation. * Select the form you’d like to edit. * Select Access () * Select Limited, Open, or Public. And under Jira configuration * Select Settings () from the top navigation bar in…

Loom is so powerful and there are so many features. I would like my users to start using it without getting overwhelmed or intimidated. A short Loom "getting started video" maybe? :-) One thing I am missing is a simple comparison showing what features are available depending on if you are on Standard or Premium or…

Hi @Monika Meltzerova and welcome to the Community! I checked my billing profile but it seems like it is connected to my user-profile since I created the site. According to this page you need to contact Atlassian to change the billing information (or set up a new billing profile) From the page: When you first purchase an…

Hi @Srinaveen and welcome to the community! There is no specific permission connected to create boards so you should be able to do it. In the left menu you should be able to see the name of the board you are currently using, If you click on the name and scroll down to the bottom of the list you should find "Create board"…

Hi @Helen Z. and welcome to the Community! I am not really sure what product you are referring to, could you provide a link? Confluence is licensed per user, any plugins to Confluence will be licensed based on the number of Confluence users, regardless of how many users actually use them. If you want features included in…

What happens if you write // when the Confluence page is in Edit mode?

Ok, I understand. It looks like the user in red is a Jira-Service Management-Customer. They are users that have access to the Customer portal but normally no access to Jira. You can check that under Administrator ->Groups and see if you find her in the "Jira-Service Management-Customer" group

We are using the Plugin from GitKraken: Git Integration for Jira (Azure DevOps, GitHub, GitLab) | Atlassian Marketplace I am working for a customer handling a lot of personal information so they are very strict on what to expose or not. But the sensitive customer data is not stored in GitHub. So when you refer to "company…

I am reaching the age where comfort is needed to get a good nights sleep. I would choose camper over tent. Especally if the weather gets bad.

Thank's @Juliette Bramall for the clarification. So the users had two accounts in Atlassian and was added to the project with the "wrong" account?

Hi @Assem E This can be done using automation as described by @arielei but it seems a bit confusing since the Epic status will be based on the last updated child. The Epic is only a container of child issues and the status for the whole Epic hasn't reached i.e QA. Only one of many child issues. A more common approach is to…

Hi @BELLA ZHAO and welcome to the community! It looks like your license has been revoked. Contact the Organization admin for your site and they will be able to re-activate it. Best regards, /Staffan Redelius

Hi @xin_wang Assuming this is a Company managed project I would sa 1 and 5 would be sufficient for closing a sprint. * Browse projects for the actual project, otherwise she will not see the project at all. * Manage sprints permission in all projects included in the sprint filter to be able to create, start an end sprints.…

I don't really agree with your definition of waterfall vs. Agile for starters. If it is a simple fix just write a work item in Jira and let the developer fix it and push it to stage. I don't really understand what your app is trying to solve but "waterfall-shaming" users not using it is not a good promotion. 

But that doesn't make sense to me since components only live within one project (compared to labels that are shared within the instance). If you have the role of Project administrator you should have the permission to create/update/delete components if the Permission schema allows the role to "Administer project".…

- I want a space for my team/project.. - Ok, in what "APP" do you want your space, what do you need to do? - COLLABORATE! - Yes ok, but... It will take some time to get used to but I have users calling Confluence spaces projects and projects in Jira spaces so in the end it might be less confusing.

Hi @gopal guna Not a direct answer to your question but I have been watching this ticket for a while and there was some updates last week (which might indicate that something is in the works, hopefully), Please vote for the ticket to get attention from Atlassian [CLOUD-6498] Automatic Backup generation in Backup Manager -…

Ok, that IS strange. Can you check with "Permission helper" (top right corner) under Project settings -> Permissions * Choose the user that can't manage component and any issue in the project * Choose Permission "Administer projects" You should get a clue on what permissions are missing.

Hi @Juliette Bramall To be able to manage components you need to be a Project administrator (or a Jira System administrator) If you go to Project settings -> People are both users Administrators? Or is the role Administrator set to a group? In that case are both users members of the same group? In the picture below I am…

Hi @Ian Rickwood I think i found a working solution for you: * Create a trigger "When: Scheduled" set End date to "One occurence" and add a JQL i.e. "project = XXX and duedate is not empty" so you filter out the issues you want to update. * Add a FOR EACH branch and select "Current work item" * Add a THEN step and choose…

Hi @Daniel Wilson It looks like you are using Tempo Time sheets. Most likely the problem is either related to configuration of the report in Tempo or that you lack permisstions (View worklogs, Browse projects or View All Worklogs) I am not an expert on Tempo Time sheets but maybe this page can help you in finding a…

Hi @Nicole_Brueckner It works the same for all standard issue types even if the drop-down only say "Stories". If you add sub-tasks to the Tasks in "Other issues" they will display in the same way. But if they don't contain any subtasks it has nothing to group them by.

Hi Jennifer and welcome to the community! Yes, you can create that using Automation with the limitation that you only can assign issues to one individual. I guess Department A, Department B are custom fields? Then create a If/Else statement checking when the field value changes and base the If/else on the value of the…

I think you should skip the Issue ID for the child andl only use Issue key. Add the issue key for the Epic in the Parent column. The import might get confused if use both Issue Key and Issue ID. Have you seen this thread? Seems like it covers your scenario Create/Update Parent-Child linking using CSV Impor... - Atlassian…

Hi @Coryval25 and welcome to the Community! I don't use the csv import unless it is absolutely necessary due to the lack of validations during import. It is easy to destroy data and no way to revert the operation. You should be able to do the update via bulk edit. * Create a JQL filtering the issues that should be included…

Hi @Daniel Teubner and welcome to the community! Do you have the space permission to export? Click on the three dots next to your space name in the menu and go to "Users" or "Space settings -> Users" and verify that you have the permission for Export. If you can't see the space settings you need to ask the Space owner to…

Hi @monikajain and welcome to the community! As for now only a few fields from Jira is imported to the database in Confluence. You can choose to reduce the number of predefined fields but not add additional fields. The database will not add new work items created in your project to the database either (if you don't…

@Sven Peters is awesome! 🙌 I think the key is to keep it bite-sized. Rovo so powerful and it is easy to get lost in all possibilities. Start with one key feature/problem and build from that.

Great @Fatima AlZarooni ! Please mark the answer as accepted to help other find working solutions Best regards, /Staffan