Staffan Redelius Community Champion

Hi, It looks like you are using a smartvalue here: It doesn't look like it is the correct syntax if you are looking for the status "Waiting for 3rd party" it should be {{issue.status.name}} but it might be easier to add it to the JQL in the Cron. I did a short test in my own sandbox configuring a rule that looks like this…

Hi @Asha and welcome to the community! If you want to stay within the Atlassian ecosystem there are two possible solutions "Government cloud" or "Isolated cloud" where you have your isolated part of AWS. I am not sure that that fulfills your requirements regarding security, but that is was is available right now. If you…

Hi @rob_brown and welcome! I assume you are using Jira Automation to fire the CRON job? Please paste a screenshot of your rule so it is easier for us to propose a solution (mask any sensitive data if needed). And also please add any information from the log for the automation. Best regards, /Staffan

Good article! Migrating from DC to Cloud needs a lot of preparations to be successful. One thing to consider is that you might need to migrate clusters of projects/spaces at the same time due to teams working cross project or have tight dependencies between projects. Maybe OMM can resolve this? Is this something you could…

Hi @Eric Roetenberg I think user management is quite complicated and time consuming to be honest. I normally export users to csv and filter based on dates for last login but that takes a lot of time. There are apps in the Atlassian marketplace that handles this automatically and remove licenses for users that hasn't logged…

Hi @Damian Kopacz and welcome to the community! The views "List" and "All work" shows you everything in your space regardless of status they are quite similar will be merged in to one view shortly. The board view is based on the board filter (configured under board settings) and the active sprint view is based on the…

Hi @Malte Nielsen Yes it looks like you are in a Company managed project. There is no specific permission to be able to see a board. As long as you have access to the project you will be able to see the board. If you click on the three dots next to your project and choose Space settings -> Permissions there is a button in…

Hi @Shilpa Priyadarshini Yes it is possible, you can either add the tickets to a separate project that only certain users have access to. The other option is to configure a security schema where only specific users or groups have access to work items on a certain level. Here is an overview of how the security levels are…

Hi @Martin Grisley I am with @Walter Buggenhout on this, the migration tool is the way to go. I would not choose to do a migration using the csv-import with that project size since there is a lot of information to migrate. Every work item probably has a lot of comments, time logs, parent/child relations, historical users…

Hi @Sharad Dadarao Chate and welcome, Since you have added the attachments to the work item you have the proper permission "Create attachment" so it doesn't look like it is a permission issue. By the tags it seems that you are on Premium which would mean that you have unlimited storage. 70 files is a lot! It could be that…

Hi @Chris Morley and welcome to the community! Your tags indicate that you are on Jira Premium and that would mean that you have access to Jira Plans to be able to do cross-team planning. In Jira plans you can schedule activities based on start- and completion date for several teams. If you have conflicting dates you will…

Hi @Malte Nielsen and welcome to the community! Are you in a Company managed project? In that case check if you have the Global permission "Share dashboards and filter" by clicking on the cog in the upper right corner and go to System -> Global permissions. If you are in a Team managed project you should be able to…

Hi @Shruti Kulkarni and welcome to the community! I have some additional questions: * Do both groups need to approve or is it only one of them? * What type of field are you thinking of using (single or multiple user pricker) * Do you need to verify that the user in the approver group is really member of the intended group?…

Hi @Arikrishnan and welcome This is not possible and it is by design. You can not override these settings via the API for security reasons. Best regards, /Staffan

Hi @Hussein K_ and welcome Do you mean Platform Experience? Click on the four circles in the upper left corner and choose Administration. You can find it in the middle of the menu. Best regards, /Staffan

Hi @Peter Göddecke The list view in the space gives you the possibility to group by priority, maybe that might solve your problem? I agree, it would be great if you could define your own field to base the group on. Hope this helps! /Staffan

Hi @prateek.pandab If I remember correctly there is not JQL support when creating quick filters in Data center, but if you do a normal search and paste your JQL you can verify that it is correct. It might also convert your name in clear text to the Atlassian-ID you need to use in the quick filter. Also please verify that…

Hi @Melissa Bradford [C] and welcome I am assuming you are talking about Company managed projects. When you create the new project you can choose to create the project based on a existing project, Just point out Project A in the create space wizard and you will get a new project that shares the same workflows, issuetypes…

Hi @james_watts and welcome, How are the permission for the internal knowledge base set up? It sounds like the internal knowledgebse only is available for licensed Confluence users. Unlicensed users can only access spaces or pages in Confluence that allows "Anonymus access". That will make the information visible for…

Hi @Akhand Pratap Singh First of all congratulations on your certification! 🥳 Nice summary! I did the ACP-120 at Team25 in Anaheim. Since it was my first certification i did a prep-course from Atlassian the day before to get a better understanding of what was expected. I think it was money well spent in my case but maybe…

Hi @Raja Mohamed and welcome to the community! The good news is that Rovo is available on all plans. Check out this page to get more information regarding quotas for Rovo Rovo usage quota | Rovo | Atlassian Support Best regards, /Staffan

Hi @Naresh Sampath I can confirm that the solution provided by @Rik de Valk _Brainboss_ is the way to go to resolve this. It locks down jira very much. If you want more flexibility you could set a conditon in the workflow that allows users that belong to certain groups to do transitions to other states with the ability to…

Hi @Yongwoo_용우 and welcome! Are you using scrum and planning your work in sprints? Then most likely the work items was not in the right-most column in your board when you closed the sprint. That is the only thing that affects if it is regarded as finished in the sprint, not the status, status color or if a resolution is…

Hi @Walax Azevedo Brandão If it is related to just one user i would think it is related to that users computer setup. As @Brant Schroeder suggests, ask the user to clear the cache or try another browser to login (or login in using incognito mode). Are you using Atlassian guard and in that case is it connected to any…

Hi @Archana Are you using native Confluence functionality for this or is it a third-party app? /Staffan

Hi, Yes, that is the one! Please mark my answer as accepted if this helps you. It will make it easier for future visitors to get help. Best regards, /Staffan

Hi @Daniel Ronnstam Are you using a team managed project or a Company managed project? * If it is a Team managed project, check that he is a member in the project * If you are using a Company managed project, got to Space settings ->Permissions and use the permission helper (button in the upper right corner) to check what…

Hi @Mateusz Janus and welcome! This can be done by setting the workflow properties from Any -> Done and Any -> Closed Add the property jira.issue.editable = false Let me know if this helps! Best regards, /Staffan

Hi @Christopher Proulx I haven't done this in a while but do you have the Project key as a column in your CSV-file? If I remember this correctly Jira tries to create the Project with the key included in the CSV file and that is not possible since it already exists. I you have a deleted a project the key will still be…

Hi @Selin Pehlivan and welcome! All the "Done" items needs to be in the last column to the right on the board when you close the sprint. Otherwise they will not be considered to be done in the sprint and will either be moved back to the backlog or moved to the next sprint. You get the question what you want to do when you…