Staffan Redelius Community Champion

Hi @Smoresies I assume that "Rewrite Base Battle System" is the Epic you want to show (with colors) Check that your board filter includes the Parent issue type (Epics) If they are not included in the JQL they will not show on the board. It looks like you have added 'Parent' in the Board settings -> Layout -> Card layout In…

I agree with @marc -Collabello--Phase Locked- Is this expected behaviour or in fact a bug? Have you raised this to Atlassian? Seems a bit risky to depend on a backup solution that does not actually back everything up 🤨 Thanks for sharing! /Staffan

Hi @Kresha Joy Ciocson-Delmo Was it an acutal published version of the page? Then it should be possible to restore/revert as suggested by others in this thread. You can also check your browser history if it contains direct links to the page in the state you are looking for. In that case follow the link and copy/paste the…

Hi @Davide Piro and welcome to the community. I have raised a ticket to the support team on your behalf since this has to be handled by Atlassian. No one in the Coummuntity forum has access to you Trello account. They will get back to you shortly (within 1-2 business days) Best regards, /Staffan

Yes, it was the post below, I flagged it as Spam so it has now disapeard 😉

Hi @Lazo Dana Shawkat and welcome to the community! It seems like this guide explains how to achieve what you are looking for: Automation || When a user is added to a multi-user picker field, only the newly added user should receive the email notification | Automation | Atlassian Support Let me know if this helps or if you…

@Arkadiusz Wroblewski are you answering the correct post? 😉

Ok, in that case it seems to be related to your instance. I have rasied a request to the Atlassian support team on your behalf. They will get back to you in 1-2 business days. Best regards, /Staffan

Hi @Fox Chang and welcome, Please be aware that this is a community forum where users help other users. No one here have access to your site or billing information. Please raise a ticket to Atlassian Billing support Atlassian Support: Pricing, Billing, & Licensing | Atlassian Best regards, /Staffan

Hi @merry chriistmas Removing unused custom fields can be done from Administration -> Work Items -> Custom fields. You can see when the field was lastley used. That will give you a hint. Just be aware that removing custom fields will also remove the data in the fields. An better option might be just to remove them from the…

Hi @Jeedy and welcome, Be aware that this is a user community forum and not Atlassian official support. No one here have access to serarch for customer related sites or content. If your account was a free account and has not been accessed for 7 years I am afraid that it will not be possible to recover. Free sites are…

Hi @Laurent MARTINEZ and welcome to the community! I just used the excerpt macros on one of my sites and it works as expected. Do you search for the page in the excerpt-insert macro or just paste the link? Other standard things to try is to clean the browser cache if there is some rubbish preventing the macro from working.…

Hi @Diallo and welcome to the community! What type of date-field are you using? Is it a standard JIra field or is it a Custom field? Is "Blocked" a workflow status? Normally Date fields are not updated between parent/child issues so it sounds like there is an automation or workflow setting doing this. You can check the…

Hi @Md Mostofa Maruf Yes the review is a bit low but it is only based on 12 reviews and the install base is 10x that number. There is a free version that gives you the basic functionality. If you want to add more calendars and custom events i would suggest to use the Pro version. Try it out and see if it fits your…

So, somewhat in the right direction.. ;-) Would it be possible to create a filter based on the custom field and add a filter subscription? Configure a filter subscription for issues created in the past week | Jira and Jira Service Management | Atlassian Support Best regards, /Staffan

Hi @Md Mostofa Maruf I agree that displaying a calendar is a quite basic funtionality that should be available in Standard edition. When investigating this for a customer we chose Calendar for Confluence | Atlassian Marketplace for its ability to both display information from a common Team calendar in Outlook, adding…

Hi @helloween35 Are you on the free or paid plan? If you are on the free plan your site will be set to Inactive after 120 days if you don't login. The data will be deleted after additonal 15 days and will not be recoverable. To reactivate a subscription: * Go to admin.atlassian.com/billing. Select your billing account if…

Hi @Kimberly Cruz You could create a custom field and populate it with the "Last comment date". You can then use a JQL to search for work items that matches the date you want i.e. startOfWeek() Check out this great article in the forum to see if you can adapt it to your needs: Display Last comment in Filter - Atlassian…

Hi Jette, I have raised a ticket to the Atlassian suppport team on your behalf. They will get back to you within 2-3 business days. I hope this will solve your problem Best regards, /Staffan

Hi @jette louise s_ larsen and welcome. Do you know how long time it has been since you logged in successfully to the site? If you are on the free plan the site will be deleted after 120 days of inactivity but you should have received several email reminders before this happens. You can find information on how to…

Hi @Muzaffar Zinnaboyev Temporary network glitches might prevent you from publishing a page. If the recommended solutions doesn't solve the problem you can try to clean the cache in your browser or use a different web browser. If the problem persisst you can copy the content to a new page and see if it solves the problem.…

Hi @Tijoriwalla_ Prashant and welcome to the community. If you go to the Work item and click on 'More' and choose 'History' you can see who made changes to the work item and when. Let me know if this helps, /Staffan

Hi @Drew Vaive and welcome to the community! Archiving work items is a Premium feature unfortunately and by the tags in your post you seem to be on Standard. I understand this will clutter your view and the only solution I can think of is to re-assign the subtask to a dummy work item in another project if you still want to…

Hi @SianS and welcome! If you have Jira Service Management you can set up a form via the portal. Otherwise it sounds like Jira Forms could be a good solution for you. You can publish a form accessible for users without a Jira license and capture the information in a work item. You can check out the details here Let me know…

Hi @Giurgola Diego and welcome Sandboxes are suspended after 28 days of inactivity, I am not sure if Atlassian montor if there is any human activity or login to the sandbox but otherwise you could create a scheduled automation that creates a work item every 20th day to keep it active. Best regards, /Staffan

Hi @Niraj Kumar and welcome You can use JQL to retreive work items and that will fetch all the work items that fit the criterias you define in the JQL. You can add a column showing the number of comments but there is no way to extract the last comment via JQL. You could probably be able to extract the information via the…

Hi @Jochen Betz If you go to Jira settings (cogwheel )-> Work Items -> Work item linking you can remove the Link type you don't want the users to use and replace it with the correct one. That way you will clean up and reduce the number of options. Just remember this is a global setting so it will affect all spaces and…

Hi @hschoenen and welcome to the community! You already got some good answers to your question from @Arkadiusz Wroblewski and @Lara Demir - Hipporello I just wanted to add that if you delete a issue it will be gone forever in your case it might not be a problem but in larger instances the permission is often limited to a…

Hi @Anubhav Agrawal If you are in a Company managed project you can check permissions via the 'Permission helper' Click on the three dots to the right of your project name and go go Space settings -> Permissions and click on 'Permission helper' in the upper right corner. Choose a random ticket and the user you want to…

Hi @Parag Dilip Mhatre Please note that this is a Community forum for Atlassian. Your request does not look like it is related to any Atlassian product so I would advice you to contact your companys internal support to get help. Best regards, /Staffan Redelius