Staffan Redelius Community Champion

Hi @Yang, Dongliang The link points to your Confluence instance, and since this is a public forum so you need to give people access to your site to be able to see the page. Is that your intention? In that case make the page public to avoid giving access to several people that might impact your license fee. Otherwise a…

Hi @Tamar Peer If I understand you correctly you can not find issue 2873 in your active sprint board but you can find it when you search in the backlog? If it is visible to some team members using the same board it sounds like it is related differences in the permissions for the user. If the behavior is consistent for all…

Hi @Sherwin Soriano and welcome to the community. As @Karan Sachdev pointed out the permission "Manage sprints" covers the starting, ending and completion of sprints. The permission "Schedule issues" restricts who can change the order of the backlog, add work items to a sprint in the backlog view, and set due dates on work…

Hi @pradeta.akbar and welcome to the Community! Have you checked that you have the permissions to export the space and that no pages are hidden or restricted from export? If you go to Space settings -> Content you can check if any pages are restricted. Can you export other spaces in Confluence? Let me know if this helps!…

On my 40'th birthday i got a watch from my dad that he got from being a government employee for 25 years. It is a super thin Tissot gold watch with a inscription on the back thanking him for his service. I don't dare to wear it on a daily basis and only uses it for special occasions. Since the battery only lasts about a…

Hi @Lexi Perlmutter ! I just tried CTRL+SHIFT+S in my Confluence instance in a Chrome browser and it results in a strike-trough for the marked content. It could be a temporary glitch in your browser cache or something BTW I learned a new shortcut, thanks! 🤓

Hi @Derek Habington Have you checked out the info @Brita Moorus added? I think that explains it very well. You will need to rename the Epic level to New Feature and add Epic as the new level above New feature This is the standard setup: Epic (level 1) Story (level 0) Sub-Task (level -1) Your setup after changes: Epic…

Hi @Derek Habington and welcome to the Community. I understand that you are on Jira Premium? In that case it would be possible to add a new work item level between Epic and Story. You need to rename your current Work Item level for Epic to "New feature" and add Epic to a new work item level above your "New feature" I word…

Happy Jira Admin Day 2025! 🥳🎂 Jira admins are the unsung heroes many times. Being a successful Jira admin requires a very good understanding of the tool since the Jira is getting more and more complex (and powerful). You also need good process skills to understand when to change the process instead of breaking your back…

This sounds awesome! I am sorry I missed it, is there a replay available somewhere?

I have seen few communities that match up with the Atlassian community when it comes to helpful and positive members. Even complex issues are many times explained in detail with screenshots. It has helped me massively over the years.

Hi @johnsbucket and welcome to the Community! I think this sounds interesting, are you thinking of building some kind of app doing this? By your explanation it sounds like at least some of the features are included in the Atlassian Guard Premium subscription. Would your app add additional functionality or similar at a…

Hi @Priyanshi Jaiswal and welcome to the Community! You have to do this in several steps. 1. Go to Administration and choose your organization. Click on Billing in the top menu and choose one of the products you have. Click on manage and change payment card and other billing related information to the new user. 2. Click on…

Hi @kidhir.m.ihub and welcome to the community! Is the project Company managed or Team Managed? If you are in a company managed project you can click on the three dots next to your project name and go to Project settings -> Permissions and click on the permission helper in the top right corner. Choose the user, issue the…

It has been a long time since I used Xray but it should be possible to import the test steps as well. I guess you have already seen this information describing how to set up the file and mapping the fields during import? https://docs.getxray.app/display/XRAYCLOUD/Importing+Tests+using+Test+Case+Importer

Hi @Charlie Niu and welcome to the community! Jira is not a test tool. You can use it as that to a certain extent but the lifecyle of a testcase is quite different than the behaviour of a normal work item. Have you checked some of the apps for testing like Xray or Zephyr in Atlassian marketplace? They will give you tons of…

A belated Happy Canada day to all the nice Canadians out there! 🥳 The combination of salty ham/bacon/cheese and sweet pineapple mary very well I think. Not my favorite but I would absolutely eat it. We have far more strange toppings on pizzas here in Sweden 1. Kebab meat (Basically a Döner kebab, on pizza) 2. French fries…

I don't think a migration to Jira Server is the way to go since it EOL. I think DC is going in the same direction. I am a heavy user of Jira as an admin and I still need to look for things that have been engraved in my muscle memory. Even after a month or so. But still, I don't think the new navigation is that bad. There…

Hi @Raunak Maskay Links works in the same way between projects so yes it is possible. You can add additional link types under administration if you need to. Hopes this helps Best regards, /Staffan

Hi @Mert Can Çınarlı and welcome to the community! Where does this problem occur? Could you provide a screenshot? Best regards, /Staffan

I had lots of toys as a child but i probably spent most time with Lego. Amazingly creative and always a struggle to find that missing piece :-) 

Hi @Xinwen and welcome to the Community! When do you want to add the default value to the Description field? It is not possible to add values upon creation but you can add text to the description field (i.e a DoD) using automation that will add the information in the description field when the issue is created. Here is…

Hi @Jing ZHANG and welcome to the community! It looks like you are trying to use a plugin where you don't have an active subscription. If you are the administrator of your site you can check the installed plugins under Apps in the menu to the left. Otherwise contact the Confluence administrator and ask them if the app is…

Hi @최재호 and welcome to the community. Since it is July now you might already have solved this problem but you can change the card in your billing profile by going to: Administration -> Choose the site you want to change -> Billing -> Choose product and go to Payment methods and update the payment card. If you don't pay…

Wow 2 years! Spreadsheets for gathering and prioritizing ideas is still a big thing. Hopefully that will decline soon.

Hi @Nitesh Shah and welcome to the Community! Could you explain a bit more what you want to do with the testcases in Jira? You can create a Work-item type called "Test case" and import issues from a csv-file. But the lifecycle of a test case is a bit different from a normal work item since you often want to re-run the…

Hi @DHARMARAJAN JEYAKUMAR and welcome to the community. I am on Cloud but if I remember correctly the steps are the same for Server/Data center * Click on the cog in the upper right corner and choose Work item * Go to Custom fields in the left menu and look up the field you want to change * Click on the dots on the right…

Hi @Jonathan Luiz Are all projects "Company managed"? Then I should recommend to investigate if they share the same permission scheme and if there is a difference when it comes to the permission "Browse projects" If one of the projects are "Team managed" then it is by design. You have to add users to the project and assign…

Hi @Alanoud Khaneen If you are the admin of the project you should absolutely be able to see the board and the backlog. There is no restrictions if you have project access. This could occur if your Jira-Servicedesk-customer identity is added as admin to your project instead of your Jira-software identity. Could you please…

Hi @Helen Z. Confluence guests are users that can be invited to Confluence without consuming a license. You can invite 5 guests for each licensed user. The limitation is that guests only can have access to one space. Consider consolidating information in one dedicated "guest space" that you give the users access to. The…