Sebastian Krzewiński Community Champion

Hi @Shawn Wallace I guess that you are talking about Atlassian service accounts. In that case you need to add account to project roles and use it. Regards, Seba

Hi @Vishal Biyani IMO - you should contact with Atlassian Support (https://support.atlassian.com). They will be able to trace this error by hash and tell you what is a cause here. Regards, Seba

Hi @cary hu Based on docs - token auth is not possible here. Why you don't want OAuth? It is a good way. Regards, Seba

Hi @İclal Aslan First of all - what returns both smart values? 2nd - to compare 2 dates I would use this - https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-compare--- 3rd - my logic would be like below: - run rule every day (schedule) - add to current day 2 days - compare date after…

HI @Abhinav Prakash Question is what type of auth method you picked? Token or Oauth? In both you can pick scopes. Regards, Seba

Hi @[deleted] Please contact with Atlassian support (https://support.atlassian.com) to clarify this. If delete account action is disabled for you, there is a strong reason why. They will be able to help you. Regards, Seba

Hi @pranoti_redij What user is running JQL using Atlassian MCP? Looks like permission issue. Regards, Seba

Hi @Sangeet Mahapatra Can you tell more how looks your config? Based on error message it looks like user is using wrong token. Regards, Seba

Hi @Dani Tweig What you can do is to test this behaviour in other browsers and incognito mode. Usually clearing cache will help. If it still exist I suggest to contact with Atlassian support (https://support.atlassian.com). Regards, Seba

Hi @Banaby Kamiru I guess that you need reply from Atlassian support. Please contact with them via https://support.atlassian.com. Regards, Seba

If message mentioned delayed payments I suggest to contact with Atlassian support (https://support.atlassian.com) to clarify if you really have some delays. Regards, Seba

Hi @THAPA Sujan To add portal groups you need to be project admin. Did you add group and assign request types to it? If group is empty it won't be displayed. Regards, Seba

Hi @vk Where? :D You need to add more details about this. Regards, Seba

Hi @Alex _Chart Message say (if I translated it correctly) that you are trying to do this with account without admin privileges on your site. Please check if you are using right account. Regards, Seba

Hi @Vara Prasad As I understand in your instance you found that some links are broken or missing. First I would check if those links weren't deleted by users. If not I would write to Atlassian support to help with investigation. Regards, Seba

Hi @Maria Economou Please check with Permission helper if user has Assignable User permission and for suer if user has assigned license and browse permission in project. I know, I know you mentioned that permissions are the same but sometimes something is missing. Regards, Seba

Hi @Remo Steffen Export to excel (csv, excel csv or xls) file is still available in Filter/Search. Can you check this again or send some screenshots to clear where are you missing it? Regards, Seba

Hi @carl Best option will be to review below pages: - https://support.atlassian.com/migration/docs/cloud-migration-methods-for-jira/ - https://support.atlassian.com/migration/resources/ Also I will advise you to create migration ticket on Atlassian Support. They are very helpful, guide and suggest how to solve some…

Hi @Zad Aljoud Please contact with Atlassian Support via https://support.atlassian.com Atlassian Community can't help with this. Regards, Seba

Hi @Wendy DS Looks like a bug with this field type for me. Please report this weird behaviour to Atlassian support (https://support.atlassian.com). Regards, Seba

Hi @Jedsada Rangsethienchai If you want to base on Rest API you can use automations to send data from Jira to LINE. I don't know LINE so I don't know how to send data from LINE to JSM. You need to check this. If you will be able to send webhook from LINE, again you can use automations to get webhook and use it. If you will…

Hi @pablo medicina Based on this doc ( https://docs.atlassian.com/software/jira/docs/api/REST/1000.824.0/#api/2/attachment-getAttachment) and description: The representation does not contain the attachment itself, but contains a URI that can be used to download the actual attached file. you will be able to get attachment…

Hi @Cobus Linde This is not possible. Rovo is a part of your subscription plan and you can't hide it. Regards, Seba

Hi @Sam Bäumer I'm afraid that this is not configurable but please confirm it with Atlassian support (https://support.atlassian.com). Regards, Seba

Hi @Aymeric Lepoivre I'm afraid that this is not possible without opening ticket in sidebar. Fields on card layout are read only. Regards, Seba

Hi @Janice Edwards Mor or less I understand your need but can you tell more how it should work? You can do that on example. Regards, Seba

Hi @Jose Polanco Can you clarify what do you mean by Jira Home Projects? Regards, Seba

Hi @Corinne Blatter Regarding Goals release plans you need to ask Atlassian directly by https://support.atlassian.com Regards, Seba

Hi @Emil Naghiyev Moving issue is technically complex action. You need to change workflow, project, some ticket details like fields. I think that moving issue is not possible in Jira or it will be very hard to achieve. I suggest to clone ticket and close old one. Regards, Seba

Hi @USAMA KHAN Tempo is an app provided by vendor that you can installed in Jira. To find Tempo endpoints you need to read doc provided by vendor - https://help.tempo.io/cloudmigration/latest/rest-apis-for-jira-cloud Regards, Seba