Sebastian Krzewiński Community Champion

Hi @Bart Teunis You can create a link like it was described here - https://community.atlassian.com/t5/Jira-questions/Help-creating-a-link-to-create-a-new-issue-in-Jira/qaq-p/806678 and in url add parent field with value that will fill it with epic. Regards, Seba

Hi @Dániel Vincze Based on this ticket - https://jira.atlassian.com/browse/JSDCLOUD-614. It looks that this is not possible for now, but maybe someone from Atlassian Team can confirm this. Regards, Seba

Hi @Clayton Course from your link is recommended prep course for ACP-420 exam - https://university.atlassian.com/student/activity/2228140-managing-jira-service-projects-for-cloud#/page/670ed898a1887954d1e5d410 Regards, Seba

Please take a look on this (https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828) and check if you generate token correctly. In most cases wrong token is a reason. Regards, Seba

Hi @priyanka soni It looks like you are using wrong api token. How you authenticate into jira? Regards, Seba

Hi @Eduardo Bentes Carneiro But why? :D I have many examples how this idea didn't work for any report. Answering your question: You will need 2 field (one for moment when ticket enter status and another one for when leave status). Then you can make a calculation with smart values…

Hi @Laurent Florence Like @John Funk mentioned in comment - please contact with https://support.atlassian.com. It looks like a bug.

Hi @Jerry Legendre Please check your global JSM configuration. Maybe some other admin disable feature that users can create accounts. Regards, Seba

Hi @Laurent Florence What?! :D It should return issue key. Based on your screenshot everything looks ok. Are you sure that you use {{issue.key}} but not {{issue.url}}? Regards, Seba

Hi @khushboo_puri Are you asking for disabling notifications for you or for everyone in DC? If for you - it is not possible. Notifications schemes will be inform you about changes in a ticket. For all - set empty notifications schemes for every project. Regards, Seba

Hi @Mickael T Please read about Collaborators - https://support.atlassian.com/jira-service-management-cloud/docs/what-users-and-roles-are-there-in-jira-service-management/ This is what do you need :) Regards, Seba

Hi @Moritz Semmer Please try find your space here <your_site>/wiki/admin/space-manager Regards, Seba

Hi @Jens Bode Please check workflow and conditions on transitions.

New idea: Did you check workflow?

Are you able to share both JQLs? Regards, Seba

Hi @amit-k-gupta I'm afraid but this is not possible. You can find issues that are currently in closed/active/future sprints but there is no option to catch what issues where removed or added. Regards, Seba

Hi @Maciej Owsiany Unfortunately Jira Cloud limits are not editable. Regards, Seba

Hi @Dhaval Gogate Are you sure that those tickets are one of those types (Story,bug,spike,Task)? For me it looks like they are different issue type. Regards, Seba

Hi @Nadine Schuett I'm not sure that this is possible. Forms panel is displayed in specific place in a ticket and I couldn't find any info how to display it anywhere else. Regards, Seba

Unfortunately no. We are community that try to help everyone but with general questions or specific one but when user is giving us lot of details. We never have access to any instance. Regards, Seba

Hi @Nor Aqilah Please contact with Atlassian support (https://support.atlassian.com). It looks like a bug or issue on Jira side. Regards, Seba

Hi @Jacob Tsotetsi Unfortunately Community won't be able to help you because we don't have access to your jira. Please contact with your administrators to check what automations didn't work. Regards, Seba

Hi @Emery Manayan Based on https://www.atlassian.com/software/jira/service-management/pricing Stakeholders are not included in Standard plan. Regards, Seba

Hi @pclosas In the same rule you can use branch item and set it to 'most recently created issue' and inside branch add comment action. Regards, Seba

Hi @amar amarendra As I understand your description it looks like some fields are set as required but don't have default value set. It looks like on request type customer is filling fields but some other fields are set as required and not displayed on customer request type. Please check field configuration and workflow…

Hi @Andrey Ivanov As I wrote - you can send link/url to your attachment but you can't add file in email. So user will be forced to login and see or download attachment.

Hi @Andrey Ivanov You can add link to attachment. After clicking in it user will be redirected to portal. Regards, Seba

Hi @Ju Ju Unfortunately it is not possible. In Cloud updates are rollout automatically. You can ask Structure support about it also. Maybe they will be able to help you to customise view. Regards, Seba

Hi @Selim İLİSULU It is not possible. You can't change password manually like it is with local users in DC. Regards, Seba

Hi @Jolien Ryckaert Yes, you can do this via automations. Basically you did this role in your description. Regards, Seba