Sebastian Krzewiński Community Champion

Hi @Pratiksha Shankar Shinde Can you explain more what is your need? Regards, Seba

Hi @Tinker Fadoua I found and issue. It was a typo in my code... Thanks for your message!

Hi @Chiru Docs about multiple directories - https://confluence.atlassian.com/adminjiraserver/managing-multiple-directories-938847057.html If your users are right now in local user directory and you want to move it to AD you need to do that by your own. Jira will not move users from internal db to AD. The goal is to set…

Hi @Chiru If usernames and emails are the same in internal directory and AD jira will merge accounts. By merging I mean that all groups from both sources will be displayed for the user.

@Zaharia Daniel it looks like you extend free plan user limit and standard plan trial finished so Atlassian is waiting for billing details to unblock your app. IMO - you should talk with atlassian support about that. Regards, Seba

Hi @Gustavo Please check below links: - https://support.atlassian.com/jira-software-cloud/docs/manage-epics-in-a-scrum-project/ - https://www.atlassian.com/agile/tutorials/epics Regards, Seba

Hi @Zaharia Daniel Please check this doc - https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/ With above you should be able to change plan easily. Regards, Seba

Hi @Purnendu Chavan Looks like an issue after migration that Atlassian support should fix. I requested for Atlassian support assistance in this ticket. Do you have MOVE ticket created? Regards, Seba

Hi @Lance Li Automation rules are working post factum which mean that user will close unassigned ticket and then rule will do something. IMO possible solutions: * condition on resolve transition that only assignee can do this transition * add transition screen with assignee and set validator * add post function on resolve…

HI @Antonia There is no way to change worklfow via rule or rest api when work types have different workflows. Regards, Seba

Hi @Anusha Wilson Based on my knowledge there isn't anything like that that you can use. Regards, Seba

Hi @Arnis Riškovs Unfortunately, JQL like that don't exist. IMO what you can do is to create automation rule that will catch reporter email address and cut domain part by some text operations (https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/) and store it in other field. Rule can be…

Hi @Gavin Stone By "Find all issues where the ultimate parents is AB-12345" are you thinking about all tickets (Initiative, Epic, Story) under your objective or just Stories?

Glad to hear that you solve your case :)

I don't have rule created but please try to create something like below: * trigger - field change value action* set for fue date field * condition* you can try to compare dates with this smart value - https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-difference--- * add comment with…

Hi @Teke Máté Based on screenshots that you added: - please ad log work action with {{lookupissues.first.key}} smart value to check what issue key rule use in Send Web request - for me it looks that ticket used in Send web request action is wrong or your user used as an actor don't have access to it. Please check it and…

my bad - I was talking about smart value that you used in URL in Send Web request.

One more thing - please send what smart value did you use. Based on message error it looks like issue don't exist or rule actor don't have access to this ticket. Can you check rule actor access to ticket? Regards, Seba

Hi @Teke Máté Can you show a screenshot with Send web request action configuration? Regards, Seba

Hi @Nithya_RAMALINGAM_FROM_JOBSTER As I understand JSM built-in CSAT feature you can configure it inside JSM project and after solving ticket jira will send mail to reporter. More info - https://confluence.atlassian.com/servicemanagementserver/collecting-customer-satisfaction-csat-feedback-939926566.html Regards, Seba

Hi @Thảo Trần Thu Issue hierarchy is connected to advanced roadmaps which is available in Jira Premium/Enterprise. Do you have it in your Jira DC? Regards, Seba

Hi @Kashif Rahman It is not possible to achieve by native Jira functionalities (grayed days). I was thinking about SR behaviours but I'm not sure that this is possible too. I don't know about Forge. In other hand - you can create automation rule which will rollback date if someone will pick wrong date and add comment to a…

Hi @Michael Wang Looks like and issue with JSM. I requested Atlassian support assistance here. It looks like an issue that they need to solve. Regards, Seba

Hi @Koen Steenkiste I guess that you are referring to https://support.atlassian.com/confluence-cloud/docs/view-analytics-to-see-how-content-is-performing/ To activate it you need to change your Confluence subscription plan from Standard to Premium. Here you can find how to do this…

Hi @Mark Nebreda - Peronal L_D install You can create free jira cloud instance :) up to 3 users it is for free :) Regards, Seba

Hi @Ramazan Suetcue It is possible. Please check this doc about it - https://support.atlassian.com/organization-administration/docs/can-i-change-the-url-used-to-access-a-product/ and community topic - https://community.atlassian.com/forums/Jira-articles/Changing-your-Cloud-site-name-url/ba-p/1905210 Regards, Seba

I thought that you are using cloud based on picked "Deployment type". If it is DC I'm afraid that this is not possible :/

Hi @Assem E By default Confluence don't offer it. IMO - maybe confluence automations can do that. You can check this. Regards, Seba

@Mart Postma I didn't know that. Thanks!

Hi @Mark Taylor Here you can find roadmaps for any Atlassian product - https://www.atlassian.com/roadmap/cloud If there is nothing about JPD you can ask Atlassian support about more details. Maybe they will be able to help. Regards, Seba