Sebastian Krzewiński

Hi @Adam Sterrie Is it something that bother your team mates? IMO it looks like an issue with your browser. Regards, Seba

in The Waffle icon and left side-menu collapse icon (Ctrl-[), are invisible next to the company logo. Comment by Sebastian Krzewiński February 26

Hi @Thomas Kopp I'm guessing that this is a new change rollout by atlassian on Jira. Only what I can say is - we need to live with that because in Cloud we can't stop it. What I can suggest: you can "delay" rolling out new features on your prod instance by changing releasing from Continuous to Bundled. Wit this change all…

in Having the filter/JQL search behind another click is terrible Comment by Sebastian Krzewiński February 24

Hi @Tim Heber Can you check if organisations are available for 2nd project. It looks like they not. Regards, Seba

in JSM Automation Web Request returns empty value - organization can't be filled automatically Comment by Sebastian Krzewiński February 20

Hi @Aggeliki K In Jira by default it is not possible. Cascading fields values will be available for all users. What you can check is Script runner and to be more precise Behaviours feature. Regards, Seba

in Select List cascading field Comment by Sebastian Krzewiński February 20

Hi @Avinash Gundu Form your curl I don't see that you are creating ticket. Where are headers and http method? Regards, Seba

in can not able to create jira through api token Comment by Sebastian Krzewiński February 12

Hi @윤돌 Please ask Atlassian support (https://support.atlassian.com) how you can restore your data. Community can't help with this Regards, Seba

in Confluence site deactivated due to inactivity – data recovery possible? Comment by Sebastian Krzewiński February 12

Hi @Annemarie Lankheet ! Rule look ok. Can you show how looks audit log for those moments where comment is not copied to parent? Regards, Seba

in Adding new comments to parent issue when child is commented Comment by Sebastian Krzewiński February 6

Hi @Thisira Jayasekara Please try again. Sometimes mails from atlassian are stuck or are sent with huge delay. If this not help please contact with Atlassian support (https://support.atlassian.com). Regards, Seba

in Change personal mail to company mail Comment by Sebastian Krzewiński February 6

Hi @IT Admin Dot & Key Did you set new pwd for google account and update it in Jira? Regards, Seba

in eMail Requests are not getting logged in JSM Comment by Sebastian Krzewiński February 5

Hi @Edward_de_Leau To change cell color please do below steps: * Click on cell * on top right corner you should see menu icon. * Please expand it and change color :) Regards, Seba

in How to change the background color of a cell? Comment by Sebastian Krzewiński February 5

Hi @Haley Unfortunately you can't do this with templates. I was struggling with that months ago and I solve that by using automations in Confluence. Regards, Seba

in Query re setting up a Confluence Template with multiple pages and sub pages Comment by Sebastian Krzewiński February 3

Hi @Will Bicks Totally agree with you. Unfortunately you can't disable it. I would suggest you to raise support ticket on https://support.atlassian.com. Atlassian should be aware about it and fix this. Regards, Seba

in Jira search keeps suggesting searches that it cannot actually perform Comment by Sebastian Krzewiński February 3

Hi @Steve Alexander Really?! You should be able to reschedule your exam. Please check this. Regards, Seba

in Jira certification: matching name on registration Comment by Sebastian Krzewiński February 3

Hi @Harald Heinz You can use OR logic in workflow conditions on transition. Did you check this? Regards, Seba

in Set approval for either one of 2 fields (single user and group picker) Comment by Sebastian Krzewiński February 2

Hi @khachik_khachatryan As I understand you are not able to add JPD. I had similar case with other Atlassian Apps. In my case I tried do this again later and that worked. I know, I know. The most stupid solution ever :D Regards, Seba

in I can not add jira product discover Comment by Sebastian Krzewiński January 30

Hi @Arvid Terzibaschian This is definitely something that Atlassian support need to clarify with you. I see that this question is marked that support need to check this. Hope that your Confluence will be restored soon Regards, Seba

in Free plan gets your confluence deleted even though site was actively used and logged in Comment by Sebastian Krzewiński January 30

Hi @anoop_gupta Can you tell us more what error you got? Regards, Seba

in Not able to authorize the app using oauth2 Comment by Sebastian Krzewiński January 29

Hi @Andrey Please contact with Atlassian support directly (https://support.atlassian.com). They should be able to fix this easily. Regards, Seba

in Confluence Cloud site suspended + access lost after employee left (need data recovery/export) Comment by Sebastian Krzewiński January 29

Hi @Markus I'm not sure that this is possible. Right now create page from template require you to create blank page and then select template before you will create a page. Based on this I'm not sure that you will be able to block this. Regards, Seba

in How to remove the empty page template? Comment by Sebastian Krzewiński January 28

Hi @Dan from Ricksoft I believe that you need to connect with Atlassian Support to transfer your certs from private account to company one. Regards, Seba

in Connect University certifications to my work account Comment by Sebastian Krzewiński January 27

Hi @Vrabiel Attila Bela Did you try to restart Confluence and clear add-on cache? Regards, Seba

in Hello. I have an error when i want to enable Confluence Cloud Migration Assistant Comment by Sebastian Krzewiński January 23

what API you want to use with your service account?

in Unable to Create JSM service using Terraform Provider Comment by Sebastian Krzewiński January 22

Hi @Dave Taylor Even that you will use correct email/pwd/code you are not able to login to your account or you are not able to login to bitbucket? Regards, Seba

in I get weird login failures Comment by Sebastian Krzewiński January 21

Hi @Aditya Jajpure And what issues are you facing? regards, Seba

in During terraform migration for opsgenie to JSM facing few issues Comment by Sebastian Krzewiński January 21

Hi @Oliver Strauß Are you aware how Entra ID app is configured? By default in Atlassian you are using 2 parameters: - email - user ID Email is more important because this is something that user use to login. User ID is used e.g. in JQL filters. In your case email from Entra ID is username/email in Atlassian. Regards, Seba

in How to use user names from Entra ID import? or What is the exact output from $reporter Comment by Sebastian Krzewiński January 21

Hi @Apurva Kaushik This change and explain everything. Please generate new token with more scopes. Regards, Seba

in Unable to Create JSM service using Terraform Provider Comment by Sebastian Krzewiński January 21

Hi @Apurva Kaushik If something will be with token scope you will get message about that. I was referring to wrong email or wrong token. 401 means that Jira can't recognise this user due wrong email or is able to recognise usr but auth token is wrong co Jira is blocking it. Regards, Seba

in Unable to Create JSM service using Terraform Provider Comment by Sebastian Krzewiński January 20

Hi @Apurva Kaushik 401 means that your token or email are incorrect. Can you check this again? Regards, Seba

in Unable to Create JSM service using Terraform Provider Comment by Sebastian Krzewiński January 19

Hi @Lionel_Cassin Did you asked Atlassian support about your compliance doubts? They should be able to clarify this to you. Regards, Seba

in How are Texas state universities handling TX-RAMP/FedRAMP compliance for JSM cloud premium? Comment by Sebastian Krzewiński January 13

@Kai McMeniman by accident I got same error message when I tried to make action on Jira site with wrong user. Make sure that you are using correct account.

in How do I fix the jira-frontend-bifrost error? Comment by Sebastian Krzewiński January 12

Sebastian Krzewiński Community Champion

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