Comments
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Hi all, Daniel from Atlassian Support - I'd like to let you know that we have updated the advisory to include more information about Bitbucket Server, Bitbucket Data Center, and the bundled elasticsearch product. Please refer to the advisory for the most current guidance: *…
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Hi @Kelly R. Gardner , welcome to the Community! I've moved your reply into its own question. On the account side, I can see you've been added as a user to a particular Atlassian Cloud site. It's possible the admin granted you access to Confluence only and not Jira. You can try Confluence directly if that's where you're…
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Hi @Matej Laucik , The built-in Slack integration has but one customization option for the messages that are triggered for new issues. "Truncated" and "Show entire text" options for the notification style let you choose if the description, comment, and worklog fields are shown as well as the full summary, vs a shortened…
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Hi @Guneet Arora , The Bitbucket Server license is perpetual - the product will keep working normally after the license maintenance term has ended. However, not having support or upgrades also means that the product cannot be upgraded for security purposes, such as a patch to a critical security vulnerability. Cheers,…
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Hi @Rami El-Chafei , I have cleared suppression errors from 5 emails from your domain. Notifications to these addresses should start coming through. Cheers, Daniel | Atlassian Support
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@김영광 I have cleared your email address from the suppression list also. Cheers!
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Hi @Vincent , Please see the advisory we released today - Multiple Products Security Advisory - Log4j Vulnerable To Remote Code Execution - CVE-2021-44228 - for the specific information in regards to Bamboo.
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Hi @Chloroplast games , welcome to the Community! Checking your account, I see a valid starter license (10 user) that's still within support maintenance. You may simply need to retrieve the current license key from https://my.atlassian.com if this is the instance you're working on. When the licenses are renewed, a new key…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. More information can be found on our advisory page, as well as the previously-published FAQ: *…
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Hi @Rebecca Williams , I've cleared this error for 2 other email addresses on your domain as well. Cheers!
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Hi @Surya H , welcome to the Community! The license key can be retrieved by a contact (someone who originally purchased the license, or was added to the license by the purchaser) from my.atlassian.com . Alternatively you can retrieve the currently-installed license from the database using this KB article - I've copied the…
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P.S. based on the time your question was posted, I'm assuming you mean the recently-announced log4j vulnerability rather than the linked CVE from 2019
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. More information can be found on our advisory page, as well as the previously-published FAQ: *…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. More information can be found on our advisory page, as well as the previously-published FAQ: *…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. More information can be found on our advisory page, as well as the previously-published FAQ: *…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. More information can be found on our advisory page, as well as the previously-published FAQ: *…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. More information can be found on our advisory page, as well as the previously-published FAQ: *…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. More information can be found on our advisory page, as well as the previously-published FAQ: *…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. More information can be found on our advisory page, as well as the previously-published FAQ: *…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. More information can be found on our advisory page, as well as the previously-published FAQ: *…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. More information can be found on our advisory page, as well as the previously-published FAQ: *…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. More information can be found on our advisory page, as well as the previously-published FAQ: *…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. More information can be found on our advisory page, as well as the previously-published FAQ: *…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. More information can be found on our advisory page, as well as the previously-published FAQ: *…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. Additionally there is more information available on our advisory page, as well as the previously-published FAQ: *…
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Hi all, Daniel with Atlassian Support here to let you know our security team has finished its investigation. We have an official response statement here on Community, which you can access at this link. Additionally there is more information available on our advisory page, as well as the previously-published FAQ: *…
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Hi @jack.voller , welcome to the Community! Once an issue security scheme is active on a project, you should be able to use it in the Slack subscription. You may need to create a new subscription to the channel if you don't see the Security Level option dropdown. For the subscription matches, you should be able to select…
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Hi @[deleted] , welcome to the Community! Currently the /jira create command doesn't help for cases where you need to set the Request Type field. We've captured this as a suggestion for the app in API-285 on our public Jira instance. We do routinely see folks opting to use Halp, our conversation-based ticketing solution to…
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Hi all, sorry for the late follow-up. Automation for Jira experienced a longer return-to-normal time than other services after the end of the AWS outage. We did track this as a separate incident on the Statuspage (specific link to that incident here ). My apologies for not linking directly to the main Statuspage in my…
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Hi @Sherif Ali , Daniel from Atlassian Support. I've checked your email address against the suppression list folks sometimes get stuck on for various mail errors - the "black-listed" issue you mention. Your email address is currently not on that list. However, I also see that the Atlassian systems haven't attempted to…
