Daniel Eads Atlassian Team

Hi @SQ Hon , welcome to Community! In the repo settings, you can configure which events trigger a Slack notification: You'll notice that these events can be selected per-branch or repo-wide. My guess is that the pipeline fixed event is not selected for the branch (or whole repo) in question. You can simply start typing the…

Realizing this question is a bit old, I wanted to follow up to make sure anyone encountering from search found a satisfactory answer. While it's not 100% clear from the posted logs (the telltale lines would be farther down the error page), the problem here with inviting users is likely the sql_mode setting in MySQL. More…

Realizing this question is a bit old, an answer still might be helpful for people encountering an issue with trying to invite users to a Jira instance. This error is typically encountered when the Jira instance is newly installed or has recently undergone an upgrade. The cause is often a misconfiguration in the database.…

Hey @gord - here's an action to try and how we go from there: The plugin manager is a plugin itself. It's possible that there is some conflicting code trying to load. I'd expect Confluence to just not render content in this instance, but let's try clearing the plugin cache to see if that changes the situation. You can…

Hey all, thanks for using Confluence Cloud Free! @Kiran Panduga {Appfire} 's answer on renaming a space is correct. There aren't limits on renaming spaces in Cloud free. However, there is currently a bug with how the onboarding wizard sets permissions on the first space that's created in the site. Because of the bug, the…

Hi @Armand Farr ! I understand you're having some trouble with the official Jira Cloud for Slack integration. The mismatched workspace error can happen when you're not signed in to the workspace you're trying to create the integration from in your browser. If you're a member of multiple Slack workspaces, it's possible to…

Hey @Anastasiia Volkova , are you still able to reproduce this issue after reloading the dashboard and trying to add it again? There was some congestion on our network in your region about the time you posted this but it's since been resolved. If you're still seeing the problem now, please open a support request at…

Hey @Aruna , welcome to the Community! Build 229 of Sourcetree for Mac was picked up as a false positive in several antivirus/antimalware scanners. We've got a separate thread here going through some of these. Many vendors have fixed their definitions at this point. We scan all our builds with Symantec Cloud Workload…

Hey Jerome, great callout. We currently don't have an option in the integration to change the message style for unfurls with the /jira ISSUEKEY-123 command. I've created a feature request for this here: https://jira.atlassian.com/browse/API-201 Take a look and please vote on the feature request! If there is something you…

@Malini I notice you have Grammarly enabled! Unfortunately the Grammarly extension sometimes causes funny javascript problems (potentially like converting an @mention properly). Would you be able to temporarily turn Grammarly off and see if you still notice the same problem? Thanks! Daniel

@Susan Ostreicher hey! Given the amount of places the status colors are used in Jira, I'd be worried about missing classes if I was trying to change them with straight CSS there. But if you didn't mind having to go back and add any places that might have been missed, you could use the Announcement Banner to inject custom…

Ah yes, the universally decried stale-cached-items problem. Thanks for posting the solution! Clear cache and reload - the "reboot your computer" of the web.

Perfect - the screenshot wasn't loading for me first time around but now I see it. Great callout, we'll get the documentation updated. Glad you were able to figure it out!

Hey @Jake Meyer , welcome to the Community! The first time you try to use the Slack integration, you'll need to authenticate Slack with Jira so the apps know what user you are in what application. Typing /jira manage in a channel might give you this message: Once that's connected, you'll get a message similar to this if…

Hi Kim, I understand you're hoping to add more info to the unfurl in Slack, and description alone (from the Extended view in the official Slack integration) didn't cut it. Comments and probably some custom fields are what you're looking for. While we don't currently offer the ability to customize the issue preview message…

Hey @Alex Bernardin ! We recently pushed a new feature for the Jira Cloud for Slack integration. When you post a link and get the message from the app to log in to Jira, there's a "Not now" button that can be clicked to dismiss the prompt. The first time the "Not now" button is clicked, that user won't get another prompt…

There's not currently controls in product to reduce the number of users and groups Jira will send during a directory configuration. Sounds like you're beyond what can be sent in a successful sync now, which means that you won't be able to sync to Jira without actually reducing the size of Jira's user directory by removing…

The application logs are in <confluence-home>/logs/atlassian-confluence.log - if you went with the installer defaults in Ubuntu, that path is likely: /opt/atlassian/confluence-home/logs/atlassian-confluence.log Otherwise if you still don't see the confluence home directory (this is separate from the installation…

Hey @batCattle , looks like someone else was able to unmark your post. For context, I try to respond as often as possible to requests here but we also have some Atlassian staff and volunteers who check the spam list several times a day. We'll get it one way or another! We would love to make the experience better - more…

Hey @Michał Jazowski , on Debian you'll want the fonts-dejavu package: sudo apt-get install fonts-dejavu

Hey @gord ! It's likely you're on universal plugin manager 3.0.6 or 4.0.7 (depending on your Confluence version). Let's try a few things to see if we can get you back in business! * First, has Confluence been restarted since the plugin manager was updated? If not, let's start there. Even if the problem persists after a…

Hey there, welcome to the Community! Atlassian provides some unsupported scripts for backing up data from Jira Cloud (as well as Confluence Cloud). There are options in bash, Powershell, and Python. Take a look here and see if these will meet your needs! If you're looking to get individual issues (either one or a bunch)…

Hey there! We've seen syncs between the Jira User Directory and other applications fail sometimes when there are a large (10,000+) number of users and groups in the sync. After a certain size, the application server times out instead of completing the request successfully. In your situation, there are a couple routes you…

Hi @Primož Prislan , While we don't support that particular use-case in the official Jira Server for Slack plugin, it's possible you might be able to make it happen with additional plugins and some configuration. Scriptrunner can use the non-issue events seen in your screenshot. Adaptavist has some documentation provided…

Thanks for flagging @Nathan Householder - your post is all clear! Since there were two copies of the question, just confirming this is the one that went live: https://community.atlassian.com/t5/Jira-Service-Desk-questions/Looking-for-custom-in-depth-reporting/qaq-p/1225160

Hey @Yurii 1993 , If I understand you correctly, you're looking to replace some aspects of Jira notification emails with Slack direct messages. As far as I know, there aren't solutions available for this at the moment. We do have an open feature request for personal notifications in the official Jira Cloud for Slack…

Great work Gonchik! This helps reduce the time needed for cleanup significantly.

Greetings all! I just wanted to let you know in case you hadn't already seen - the new editing experience in Confluence Cloud allows you to sort tables when viewing pages. The sort handles both alphabetical and numerical sorting, descending and ascending. Just click the ⬇️icon in your table headers. Cheers! | Daniel at…

Hey @Fahad Siddiqui , looks like the links were mangled a bit by the Community platform. They've been fixed and work now!

Submitted to Webroot, thanks @Taras !