Daniel Eads Atlassian Team

Hello @Sébastien PATTE , While it is not available today, we do have an upcoming feature for Bitbucket Cloud - Bitbucket Pipelines Runners - which will allow you to run a build pipeline on your own infrastructure. We expect this feature to be available well in advance of the end of support for server, which is not for…

Hi @Алексей Викторович Васильев , If you have nginx available, I would try working on getting HTTPS termination happening there and using it as a proxy for Confluence. Here's the ideal configuration: * nginx listens on ports 80 (redirect to 443) and 443 (HTTPS). Connects to Confluence over port 8090 * Confluence listens on…

Hi Praveen, welcome to the Community! We have specific instructions for import from TFS that you may find helpful: We recommend exporting your TFS or Visual Studio data to CSV to import it to Jira. This process has two steps: * Create a query with the work items that you want to export. When this a query is created, save…

Hi Chris, Generally calling {{issue.Field Name}} should display the field with no problem in its default format (although you can reformat dates as you need). By just calling a date, you'll get yyyy-mm-dd in Slack: The tricky bit here is that "Start date" is also the name of a default field created by Jira. Likely you've…

Interesting comparison @m93 ! Given your conclusion, "But it’s little worrying, knowing that DC can provide 40% possibilities of Server same for Cloud (59%)." I have some thoughts to share: * Cloud apps are being published at a significant pace. Considering the longevity of the Marketplace and Server as a product, it's no…

Hi @Georges DURAND , We've put out a script to help connect Jira users with their Slack accounts (and help you mention them in an Automation message to Slack). Check out the script and instructions for use here! In addition to the methods @Bill Sheboy mentioned, you could also consider using a multi-user picker…

Yes, I have seen some browsers fail to show the download buttons correctly. Another way to get the Windows installer is by going here: * Install Atlassian Companion and clicking the direct download link for Windows

Hey @tim - Slack's documentation reports this is possible. I didn't have luck with version 20.10.20 on iOS, but it's possible you might have success: (from Slack's Mute channels and direct messages documentation ) Apps and bots connected to your workspace can send you messages in dedicated DMs. To mute a DM with an app or…

Hi Matt, The current method for doing this involves either: * Leaving the current Server application running, putting all projects/spaces on a read-only permission, and using a banner announcement to let users know to go to Cloud instead (and update their links/bookmarks) OR * Applying a 301 at nginx/Apache/etc to catch…

For Google Sheets, you could consider a script function to do any cleanup work after import. This script will trim any columns not in the array (line 2) of desired columns. If you're doing any other work after import, you could also add that to the script function and reduce all the "cleanup" down to one click to start the…

Thanks for the extra info! Given all the above (particularly the default heap application of 1820mb), I think the most likely scenario is still the slowdown being caused by a full garbage collection. Since you mentioned it's been some time since this slowdown has happened, it's possible your GC logs have rolled over and…

Hi @Anton Samoilik , Looking through our support system, I don't see any cases for your organization. How did you reach out earlier and do you have a case number? I'm happy to look into this for you. If you can point me at where you reached out (an email address you contacted, which web form you used, a case number /…

On the Jazz side, it looks like Jazz supports a CSV export .

Hi there, We provide a variety of importers for Jira - although as we don't support OTRS directly, you'll want to use either the CSV or JSON importer, depending on which data type you're able to procure. Looking through the OTRS documentation, I wasn't able to find if OTRS has a ticket export capability. If you are able to…

Yes, that's correct!

Hi, welcome to the Community! From the screenshot you've posted, it looks as though only Confluence is active on your site. The steps to reset in this case are slightly different; you'll need to activate another product on the site (Jira Core for example) in order to proceed. I've copied the relevant steps here: Resetting…

Hi Remco, welcome to the Community! There are two Jira apps for iOS: one for Cloud, which has a blue background and white logo: (Jira Cloud on Apple's App Store) and the other app for Jira Server has a white background with blue logo: (Jira Server on Apple's App Store) You've tagged this question for Jira Server and…

Hi David, welcome to the Community! Some HTML tags are not currently supported in Bitbucket Cloud's implementation of markdown. This is tracked as a suggestion for Bitbucket Cloud: BCLOUD-6930 . As a workaround, you can put comments in with the following format in your markdown files and they won't be rendered: [comment]:…

Hi @Evghenii Todorov, Thanks for this question! Today, you would need to trigger the build on your Mac hardware via Webhook/Rest API call to another service completing the build. We have an on-premise product called Bamboo that can handle build plans, while some teams also use Jenkins. Here's a tutorial covering Bitbucket…

Hi Shipra, If this is a Bitbucket Server instance (for example, the address is something like bitbucket.yourcompany.com), you'll need to work directly with the server administrator to resolve the issue. It's likely there's something amiss with the mail server configuration - potentially a blocked firewall port or an…

Hi Gerard, welcome to the Community! I'd suggest creating a blog and sharing it with an email distribution list (like "staff@yourcompany.com") for items you'd like everyone to be aware of. There's also the possibility of using a banner (I'd suggest linking to a blog post in the banner message if it's more than a sentence…

Hi Andrreas, Let's gather some more information to troubleshoot the problem you're seeing while trying to clone a repository. Can you look up these items: * What version of Sourcetree do you have installed? The latest version as of this post is Sourcetree 3.3.9 for Windows . * What version of git did you update to on your…

Hi Matt, Thanks for raising this question, as there is some active work around Confluence links in Jira. Publicly you can track work here: MIG-98 Confluence Links in JIRA issues should be updated automatically based on the new applink configurations . I can confirm that the process today involves manual database queries…

Hi @Karyn Tooke , This change took place on October 19. User fields (reporter, assignee, creator, watchers) are now split into actual name and ID fields in the CSV export. Each of those columns selected for export will result in two separate columns (the actual "name", and the ID) in the CSV. Details of the change are…

Hello Andrew, Currently there are no plans to convert the AutoLink plugin to a Cloud app. I see you've noticed it's unsupported, but just wanted to set expectations with apps that are released under Atlassian Labs: Experiments released into the world! Atlassian Labs holds unsupported apps and personal projects by Atlassian…

Hi @Елизавета Ушакова , welcome to the Community! Can you confirm which product this question is for? It is tagged Confluence, but you mention Trello. Are you trying to add someone to a Trello board? If so, do you receive an error when attempting to add the user to your Trello board? Can you provide a screenshot of the…

Hi Martin, welcome to the Community! I understand you're having some trouble getting the subtask filter working in the Jira Server for Slack integration. Trying this out in version 2.0.14 of the app, it worked successfully in my trial environment. I'm hoping we can go over some troubleshooting steps: * Can you confirm the…

Hi Nofar, welcome to the Community! The documentation you've linked to was for the early access program for a Service Desk Slack app. We've since discontinued that app in favor of Halp, which allows you to handle more of the conversation within Slack while still linking to a Jira issue in the backend. Although the Jira…

Hi Cosimo, welcome to the Community! Jira Cloud's permission schemes and anonymous access capabilities are a part of the paid subscription levels. If you've got a project where the information is not confidential and you're ok sharing all the issues openly, upgrading to the Standard plan and using anonymous access would…