Daniel Eads Atlassian Team

This question is pretty old but just confirming that we don't currently support publishing from a non-Master branch to bitbucket.io. The docs should be updated shortly to clarify this.

Hi Andrii, If you use the DVCS connector to sync Jira with Bitbucket or Github, you can get pull request information in the detail view of an issue like this: The information is automatically synced with Jira and clicking the link takes you to the PR's in your repository. For info on setting this up, check out this…

Hi Melania, Sounds like you might be seeing a different view in the search results than you are expecting. The results can be shown in List view or Detail view and will generally show you the last view you used. Other users on your Jira won't share your view preferences. When you're in List View, it's possible to…

Hi Stephan, It's possible, but may lead to more problems than it solves. Check out this previous question from a couple years ago discussing availability in multiple regions. Cheers, Daniel

Hi Gene, I've opened a support ticket on your behalf - you can view the request here. Looks like your instance might be affected by ID-6537 which requires our team to step in and remedy on your behalf. Cheers, Daniel

Hi Kris, Running dir /x in the parent directory of the folder you're trying should do the trick. Have a peek here for an example. Cheers, Daniel

Hi Bhanuchandar, Your question is tagged for Jira but it looks like this error is happening in Jenkins. Is there anything Jira related that you need help with?

Hi Raj, As a simple option, you can simply disable the options you don't want to see now, and then re-enable them if you have any trouble with the import. If I recall correctly, you should be able to do the import as long as the values are there, but it's very easy to re-enable the options if necessary. Cheers, Daniel

Hi Krishna, Check out the applicationrole endpoint - here's the documentation for it. The roles are sorted by application (Core, Software, Service Desk) and will return info about how many seats are available and how many are left: "numberOfSeats": 10, "remainingSeats": 5, "userCount": 5, Cheers, Daniel

Hi Roi, Check out this tutorial for creating a custom field through a plugin. The tutorial does have you manually add the field to the issue type schemes through the web interface, but should still be a good primer on what's involved. We also have a dedicated Developer Community that might be good to check out for plugin…

Hi Sandra, The documentation definitely could be a bit more clear. To speak for your specific situation, the powerup should work fine with your current (Crowd) and future (AD) configuration. I've personally used the Server plugin / Trello powerup on a Server instance that used ADFS for authentication and had an LDAP…

Hey @Paul Tasillo - sorry about using the wrong issue type! You'll need to open a Suggestion (not feature request as I accidentally posted).

Hi Santhosh, Without getting fully in to your application logs, here are some general suggestions to try: * Disable the follow referrals option on your directory in Confluence. This has been known to resolve several different types of errors with LDAP syncs. * Consider using the Global Catalog instead of a general domain…

Thanks for the info @Paul Tasillo! Go ahead and use the link I provided to open a JRASERVER feature request. The customer should be able to comment on the feature request you open on jira.atlassian.com.

Hi Subhajit, My best advice is to create a Feature Request in the JRASERVER project here. For more information about how Atlassian prioritizes feature requests made on jira.atlassian.com, check out this Community post. Looking at some other questions you've asked it looks like you're developing a plugin. I just want to…

Hey Tim! This is a great workaround. Thank you for posting it!

There is an open feature request to bring back the Key field for new Cloud projects. Take a look/vote/watch here: JRACLOUD-67521 The short answer on the ticket is that the ability to change the key during creation will come back soon. Here's the relevant post from one of our product managers: When we redesigned the project…

Hi Jim, You can change the landing activity (done user-per-user) from the Profile dropdown. The last item visited of that type will be what the user lands on when logging in. If I typically use the WONKA board but last visit the HERSHEY board before logging out, I'll go to the HERSHEY board upon login. We don't recommend…

Hi Mona, There do seem to be some issues currently with Microsoft's Git Credential Manager (GCM). Uninstalling GCM should resolve the issue you're seeing. There are a few ways to go about doing this but the process documented here should help out. After that, git should allow you to store credentials in the gitconfig…

Hey Jessica, Did you happen to restart Jira after making changes to the server.xml file? I just noticed that the documentation doesn't instruct you to do this after changing the connector. Sorry for not mentioning that! It also is probably unnecessary but never hurts to do an iisreset /noforce after changing the IIS…

Hi Jessica, Thanks for including all the helpful info in your post! I think we can get you squared away pretty quickly. * Jira listens on 8080 by default and generally relies on a reverse proxy (IIS in your case) to pick up traffic on port 80 or 443 for SSL/TLS and forward the requests to Jira on 8080. Here's our document…

Hi Jeffrey, Sorry to hear you're having some trouble getting a space deleted! This can happen for a few reasons - let's start with easy things and work our way through harder fixes. * You can try the Delete URL - it's likely this will still give you the failed message but worth trying as it's a quick way to get around some…

Hi Alec, Have you had a go with ServiceRocket's Salesforce connector already? I'm not too familiar with SFDC personally but the connector does seem to have features I'd expect to use with any run-of-the-mill CRM. They're pretty responsive too if you need tweaks or slight feature adds. If you do end up building something…

Hi Maggie, I did a quick check on your company's licenses and believe you're actually on Jira Server (not the Data Center offering). These are two separate product licenses. A quick way to verify this is checking the /status URL at your Jira's address, for example jira.atlassian.com/status - if this page doesn't exist,…

Just chiming in that an Atlassian product manager has a discussion thread going about meeting notes posted earlier this week. I'm forwarding your feedback to him but just letting you know he's actively monitoring that other thread. Cheers, Daniel

Just circling back around for anyone stumbling across this. The issue was caused by JRACLOUD-69900 which affected many Cloud instances and has been fixed.

Hi Paul, Unfortunately it's not possible in Cloud currently because there's no REST API endpoint to make that change. There's a feature request to get that added but in the meantime no plugins (like Automation for Jira) are able to change the Request Type specifically. Code Barrel also has this documented on their site for…

Hi Akhil, We actually recommend using your database's native backup/recovery tools to clone your production database to a staging environment. This varies depending on which database you're using (PostgreSQL, MySQL, Oracle, MS SQL). Check out our recommended setup documentation for staging/testing environments. Using the…

Hi Chris, Luckily the example field you used ("Epic Link") is a Locked custom field. It takes quite a bit of work to rename one of these fields. Under normal circumstances, this and other fields used by Jira Software won't see random renamings by a haphazard application administrator. Agreed though that having the custom…

Hi Ahmed, We've been unable to reproduce this issue in our Jira 7.3 test environment. Based on a quick discussion with another engineer, I recommend restarting Jira and verifying all the roles/shares again before having the user try to open the dashboard again. If they can find it in search, that means they have permission…