Daniel Eads Atlassian Team

@Marc D. I've submitted these false positives to both Symantec and ClamXAV. Thank you for including the detailed information about which scanners reported issues!

@graphittie Thanks for letting us know about this - I've submitted a false positive report to Bitdefender and hopefully it will be corrected in their detections shortly. In the meantime, you can follow their steps for creating an exclusion to get SourceTree running.

Hey @_ficu , Community's spam detection tool flagged your answer as spam because it had a high number of edits in a short period of time. I've marked it as not spam. Just a heads up about doing that in the future, the system might flag posts with a lot of edits again.

Hey @Rory Apperson , We're expecting everyone to get the new editing experience for blog posts at this point. For reference, here's a screenshot of the old editor: The Publish button is down at the bottom of the page. The New editing experience has a question mark icon in the lower left corner. The Publish button has also…

@Lionel SAMUEL we use the zxcvbn library to calculate the entropy. There's not so much a concept of length requirements for strength - instead it looks at the characters used (and subtracts common passwords plus some obvious no-no's like the username). For lots of information about how zxcvbn calculates the score, check…

De-spammed!

@Matthew My Firefox has just updated to 70.0 (and also tested again in 69.0.3). Despite the download confirmation box saying "Preview Document" as the format, it does actually save the image file. Are you still able to reproduce the broken download?

Hi @Matthew , this is indeed unexpected behavior that doesn't occur in Chrome. I've verified the behavior in Firefox 69 and raised it with our developers. Note that this only seems to affect image attachments in Firefox - the steps above still work fine for documents such as Excel spreadsheets. As a temporary workaround,…

Hi Denise, welcome to the Community. Regaining access to a page typically just requires involving a Confluence administrator. From our documentation on page permissions: Space Admin and System Administrator access to restricted pages Users with 'Admin' permissions in a space, or users with the System Administrator global…

Hi Carla, Sometimes strange behavior can happen during an HTTPS setup. There's a few places that need to get updated when configuring HTTPS, and having an unexpected value in one of the areas might cause the problem you're seeing. Let's take a look at these areas: * Jira's base URL should have https in the front of it now,…

Hi @Jura Gorohovsky , This is a verified bug in new Cloud Free instances. Our development team is looking into it and we'll let you know when the permissions for that space have been patched up. In the meantime, you should be able to create additional spaces (as you already have) in the Free plan. Cheers, Daniel |…

Hi Leslie, With Jira Cloud, you're not able to skip SSL verification. The server on the remote end needs to be running its HTTPS with a trusted (not self-signed) certificate. This means you'll need to configure your TeamCity server or the reverse proxy in front of it with a trusted certificate. If you've already followed…

Hey @Mitch Kent , Earlier this year we released a feature in the Slack integration that lets you set JQL filters to be notified against. Consider this JQL filter: fixVersion is not EMPTY Triggering a message on an update action with this JQL filter should get you a notification more or less when you're looking for one. If…

We've made some tweaks to Usernames, privacy, email changes, alter egos, and you describing how to change your Community account's associated email address. It's basically the same as above, just written more clearly: I need to change my email address but don't want to lose my history! You can update your email address on…

Hi @cmbollareddy - you can use a new database on your existing SQL server with your new Jira install. The Jira installation already contains the database driver needed to connect to MS SQL 2014 - you do not need to copy this over from an existing server. As far as configuring the database with Jira - in your new install,…

Hi @cmbollareddy , happy to answer this one for you. Creating a new database in your existing MS SQL instances is definitely possible. As long as the database name and user name used to connect to the database are different from your existing Jira database, you should be able to do this without worry of accidentally…

@Senthil Kumar in a SAML-enabled setup, password management is handled by the identity provider (such as Azure AD). Jira and Confluence will redirect users to the login screen for your identity provider. Passwords won't be handled in Jira and Confluence. To change a password with Azure AD configured for SSO, users would…

Hi @thiema , Our spam filter unfortunately goes overboard fairly often. It doesn't distinguish well between logs and spam which often leads to real posts getting stuck in quarantine. Sorry about the wait you've had over the weekend! I've marked your posts as clean and am working through removing the duplicates. Cheers,…

Hi Connie, There's an ongoing incident with Confluence Cloud currently. While the service is stabilizing, you may see some intermittent issues as things get back to normal. You can track the status of this incident on our Statuspage. Thanks, Daniel

Hey Jason, There are a couple existing in-product methods for getting exports: * Full Cloud site backup * Exporting individual spaces or pages Unfortunately there's no API-friendly method for either of these currently. I believe the reasoning is that most sites won't often be doing export operations (so manual is ok for…

Hi Ben, Unfortunately there's no clean way to do this with JQL currently. We do have an open feature request that addresses what you're trying to do with this filter: API-80: Personal Jira Notifications in Slack . Keep an eye on that issue as we've had a lot of discussion around what you're asking for. I'll bring this…

Hey @Helmut Schreiber - looks like we missed you by a day. Portfolio 3.11.0 is marked compatible with Jira 8.4.2. This should get you some upgrade assurance. It's not always 100% certain, but occasionally plugins will actually be compatible with the most current releases but just haven't been tested/marked as such on…

Hey, welcome to the Community and sorry to hear you're having trouble with your yubikey! We do have some requirements for having 2FA enabled. I'm wondering if maybe something changed on your account? The full details of the 2FA requirements are documented here. The items I'm wondering about are: * SSH keys - did you…

Hey @dimpan , login.action is the location of the login page in Confluence. If you're working on setting this up in Jira, you'll want login.jsp instead - so your full login bypass URL would be: https://<domain:port>/login.jsp?force_azure_login=false This looks like an error in Microsoft's documentation. I'll reach out to…

Hey @Jerry Laster _Divim_ Inc__ , You as a user of a particular Atlassian Cloud instance should be able to access the details from this endpoint still. In the last year since this question was raised, we have changed the Cloud APIs to use tokens for authorization instead of passwords. Apps in this context refer to items…

Hi @ArjunKumar Selvamani , It's unlikely that you'll hang Bitbucket Server by implementing SSL at Tomcat. There are some performance considerations - namely it will take more CPU cycles to serve requests over HTTPS from Tomcat directly, which is why most customers choose to use a reverse proxy to terminate HTTPS.…

Hi @Tasneem Bhyat , Successful exploitation of the vulnerability requires Jira Administrator credentials in the request. If the request doesn't include auth headers for an account that has Jira Administrator permission, it will return a 403. Once the workaround is applied, 403 will be returned even if proper credentials…

Hi Jeem, What specific error are you getting when trying to upgrade? What version of Confluence do you currently have and what version are you trying to upgrade to? What operating system are you using? Thanks, Daniel | Atlassian Support

Hey @Jack Nolddor [Sweet Bananas] , Per Usernames, privacy, alter egos, and you: Note: Usernames no longer support (parentheses) or [brackets] and users will be unable to tag you if you try to use them. Use -dashes- or {curly brackets} instead! Cheers, Daniel

Hey @Matthias Kannenberg , I think you may have gotten your answer from Deniz already but just wanted to post clearly for potential newcomers on the question. You can download any version that was released while your maintenance period is still valid. As an example, say your maintenance period expires May 1. Here are some…