Daniel Eads Atlassian Team

Hey Bill, I realize this question is a year and a half old at this point, but just wanted to provide an answer. The tables for Questions for Confluence are stored in the database with the prefix AO_B1DBB9. We have a large list of the AO table prefixes and the plugins they go with on this Community article. Additionally, if…

Hi Christopher, welcome to the Community! To save you some clicks, here's a direct link to the archive file for Jira Service Desk 4.7.1. For future archive downloading needs, here's the path to follow to obtain your own: * The download link will take you to a download page that you'll have to click a "view all versions"…

Hi Anirudh, welcome to the Community! Confluence Server still has a REST API for the Questions for Confluence add-on. It's available here - while the document seems like it might be out of date based on the old Confluence logo, it's just because the end-points have been stable since Questions 2.3. The API is still…

Hey David, Unfortunately there's no way to move questions between spaces with the Questions for Confluence app in Confluence Cloud currently. We do have an open feature request asking for this functionality: CONFCLOUD-57117 For more information about how Atlassian prioritizes feature requests made on…

Hi Kumar, welcome to the Community! Thanks for giving next-gen projects a spin. I understand that not having parallel sprints available can be frustrating to the way your team is aiming to work. At this time I can't provide information on parallel sprint availability in next-gen projects, but there is an open task you can…

Hi Kenji, welcome to the Community! When considering backups for Confluence, there are a couple recommendations: * The entire Confluence database should be backed up with native backup tools for whichever DBMS you are using. For example, mysqldump is used to get backups of entire mysql databases at once. Many…

Hi Harmen, welcome to the Community! I see more than one Chrome extension with that name, so I'm going to assume we're talking about this one which was recently updated and has 30,000+ installs. Given what you've mentioned, you're using Jira Cloud. Let's go over each of the fields you need to configure: * Server name: This…

Hi Avis, welcome to the Community! You'll want to remove the following paths to remove Sourcetree: User data: ~/Library/Application Support/SourceTree ~/Library/Preferences/com.torusknot.SourceTree* Application: /Applications/Sourcetree.app I'd recommend doing this from the Terminal as Finder doesn't show you the Library…

Hi Magdalena, I played around with this using JQL filters like "changed by" to see if I could limit the integration to notify on changes not triggered by you. The current way it's set up is to filter the issues by JQL, and then apply additional notification filtering shown on the configuration page. Because of this,…

Hi Menkara, welcome to the Community! Usernames in Jira Cloud are managed through Atlassian ID, because a single email address could be used for multiple Jira instances. For example, another company your employees work with could add your employees to their JIra instance, and managing the account details is better in the…

Hi Madison, welcome to the Community! Confluence Cloud doesn't have a native spellchecker. We rely on the native browser spellchecker - here's some info about the built-in spellchecker for various browsers: * Google Chrome * Microsoft Edge * Firefox * Safari Do you notice spellcheck working on other sites, for example,…

Hey Shaun, welcome to the Community! I've encountered this error before - this happens when Publishing isn't enabled for the document. Sounds like you've already got the sharing link in Confluence, so you're already halfway set up! From the File menu in your Google document, you'll need to select Publish to the web and…

Hey Gary, welcome to the Community! Sharing a document from Google Docs to Confluence Cloud with the widget connector macro takes a couple steps on the Docs side to get set up. Step 1: enable publishing From the File menu in your Google document, you'll need to select Publish to the web and then click the Publish button in…

Hey Sukh, I can confirm that there's currently no notification suppression for page creation via API in Confluence Cloud. You can get more details about the feature request on our public Jira: https://jira.atlassian.com/browse/CONFCLOUD-38804 Thinking about your request, I have two ideas on how to stop the notifications: *…

Hey Hannes, Would you be able to share how your subdomain redirection is set up - for example did you create an A record in your DNS pointing at the IP address of the server, a CNAME pointing at the hostname of the server, or something else? I'd also be interested to know if you hover over a link (for example, the logo in…

Hey Neetu, welcome to the Community! I'm not entirely familiar with the Zephyr Importer utility as it's managed by a marketplace vendor, Smartbear. It's possible to open a support case with them at https://support.smartbear.com/message/?prod=zephyr Reading your message I see that you mentioned an API key, but also a…

Hey Andreas, When @mentioning in Jira Cloud, users and groups will populate. What you're seeing with Trello (and Outlook and Slack) are the integration users required for those apps to work correctly in Jira Cloud. Apps in Jira Cloud need a way of accessing your instance to read data and make changes to issues. In addition…

Hi Louis, You can use the issuelinks information in Automation, although as you discovered it's not as straightforward as just calling other fields. The issuelinks object is fairly nested, so you'll need to summon values farther down using the dot notation on the object. Here's an example of a message I was able to send to…

Hey Ihor, welcome to the Community! We have some specific guides for connecting applications to Crowd. The full list of applications we have guides for is here, but out of the applications you explicitly mentioned, these are the ones we have guides for: * Jira * Confluence For applications that you host yourself, you can…

Hey @Kaitlin Hochgreve - I've posted on another thread where you've asked about getting a file downloaded from a Trello card. With more information like the operation system you're using, browser, etc, we'll be able to track down the problem you're seeing. Thanks!

Hey Kaitlin, Happy to help track this down! What operating system and browser are you using to try and download the SVG file? I've attempted an SVG file on my Mac with Chrome and it seems to be working as expected: With the additional information (your operation system, browser, and preferably browser version), I'll be…

Hey @[deleted] , Thanks for your interest in setting up the automation rules described above. We will have exciting news about automation very soon! Cheers, Daniel

Hey Basile, Thanks for the great question - really well described and the screenshot helped me know exactly what you're looking to do. The official Jira Cloud for Slack integration that we build and ship with Jira Cloud doesn't have configuration options for this yet - but we do have a feature request open for it! You can…

Hey Daniel, welcome to the Community! I'd recommend taking a look at the Automation in Jira as a starting point here, as you can schedule messages to go into Slack rather than "waiting for something to happen" as you would with the more generic Slack notification. Recently I wrote an article talking about how to do…

Hey @tnolte , welcome to the Community! Thanks for describing the behavior you're seeing with adding user fields in the JQL filtering for Slack notifications. I was able to reproduce the same thing on a test instance and have filed a bug with our integrations team. You can track this on our public Jira instance…

Hey Julian, I've added the plugin tag for that particular Bamboo plugin to your question, in hopes that the plugin author might see it. In general, Java 8 and above support TLS 1.2. If the plugin is using the standard Java libraries to establish its TLS connection, you should be in good shape. We began support for Java 8…

Hi Anna! The official Jira Cloud for Slack connector has a couple configuration options. In the individual subscriptions, you can toggle between the longer "Show entire text for summary, description, comment, and worklog": and "Truncated" message style: These options are configurable on the subscription page, which is easy…

Hey @Rachel Sisco , welcome to the Community! Would you be able to provide a screenshot of the filtering you're trying to add to the subscription that seems to be not working? I'm happy to provide some guidance! We've got some documentation for the integration here but I think it would be most helpful to see the filters…

Hi @Julien Marchand , I'd suggest checking to see if there was a second subscription enabled. This happens more often than you'd think, and adjustments to a filter won't have an effect if there's another non-filtered subscription on the same project. Here's an example showing a project with multiple configurations from…

Hi all, Just following up on the problems everyone mentioned with editing labels on Jira issues between Feb 12 and Feb 13. We experienced an issue in Jira Cloud over this period that prevented label editing from working correctly. I apologize that this question slipped our radar and you all went without an answer! In the…