Daniel Eads Atlassian Team

Hi all, I'd like to update you with some information on how you can manage your Slack notifications from Jira. Firstly, we added some configuration options on getting notified by the app in Direct Messages (DMs). You can use /jira notify in Slack to get started - the bot will guide you through getting personal…

Hi @Simon Johnson , I realize that this is quite an old thread but I'd like to update you with some information on how you can manage your Slack notifications from Jira and Bitbucket. Firstly, we added some configuration options on getting notified by the Jira app in Direct Messages (DMs). You can use /jira notify in Slack…

Hi @qukankan , Shannon has asked me to provide some insight on the Augury extension's incompatibility with Confluence. When installing Augury in Chrome, you grant it read/write permissions to all sites: Given this very wide permission scoping, it's not unexpected that the extension may be able to make changes on a site…

Took a look through Bitmoji's documentation and while it looks like you can change outfits, I didn't see a way to create custom fabrics/patterns like ACNH allows for. (disclaimer: I'm not a Bitmoji user!) If Bitmoji adds this or there is a way we missed, definitely let us know how and we'd love to get our favorite shirts…

Hi @John Simpson , I'd like to update you with some information on how you can manage your Slack notifications from Jira. Firstly, we added some configuration options on getting notified by the app in Direct Messages (DMs). You can use /jira notify in Slack to get started - the bot will guide you through getting personal…

Hi all, I'd like to update you with some information on how you can manage your Slack notifications from Jira. Firstly, we added some configuration options on getting notified by the app in Direct Messages (DMs). You can use /jira notify in Slack to get started - the bot will guide you through getting personal…

Hi @Dmytro Pohromskyy , We've released an update to the Teams app that should address this. Can you try again in Teams and see if it's all clear for you now? Thanks, Daniel

Hi Adam, If you're not aware of changes on your mail server (a new certificate), the best thing in this case is to open a support ticket with us at this link. Please include the address of your IMAP server (redacted from the error you posted above). Our team will need to compare the certificate presented by your mail…

I've worked at a couple nonprofits in my career. I was pretty happy with the work and definitely have some thoughts from my own experience! Pros * Sense of accomplishment / contributing to a better world. At the organizations I worked at, it was easy to connect your work to real-world outcomes and improvements in society.…

Hey there, When requesting the issue from Jira's API using the get issue method (/issue), you can request changelog as an expand field. To see what's there, you can take a peek at this on any issue in your site (sub in your own site URL and issue key): https://example.atlassian.net/rest/api/3/issue/TEST-21?expand=changelog…

Hi Steve, While a reverse proxy would be my first choice, you might have success modifying the config.xml file. Fisheye uses Jetty for its application server (vs Tomcat for Jira and Confluence), so the setup is different than other documentation you might use for other products. Here's some discussion around adding the…

Hi Abu, welcome to the Community! I see your question is tagged Jira Cloud. Is that the correct deployment type for you (example: the URL ends in atlassian.net)? If so, Atlassian Cloud sites don't provide access to the database to run SQL. If this is a Server instance however, you do indeed have the capability to run SQL…

Hi Shilpa, Jira 7.0.10 is fairly aged at this point - that particular version is over 4 years old now and past its end-of-life. I would consider trying to schedule an upgrade in the near future. XSS vulnerabilities are common in most products that interact with browsers, and upgrading is a good way to take advantage of…

Hi Roland, For Atlassian Cloud products, there are just a few authentication options: * Creating Atlassian Accounts (used across all our Cloud products including Bitbucket and Trello) either in advance or by configuring your site to allow anyone with specific email domains to create accounts themselves * Integrating with G…

Hi Vanna, here are a couple options for you: 1. If you've got Service Desk projects, you could create an SLA in your project to capture your two conditions . Automation can trigger based off a breached SLA, or a set time before/after an SLA has breached. 2. If you're dealing with a Software project (which don't have SLAs),…

@Portales there's currently an issue with how Community is handling some hyperlinks. The document is still at its original location, but you'll need to copy/paste this link in your browser to access it (clicking the link at the moment will take you to an error page):…

@Monique vdB HIMYM alternate ending! It's a thing, I mean, it's the real one right... And I feel like Psych is up your alley! But you haven't watched it huh? Should I mail you my DVDs? 😂

Derp. Of course Firefly. Why was that not on my list. “Captain, I think you have a problem with your brain being missing.”

Star Trek: The Next Generation Optimistic, episodic, sometimes campy but always nerd-able. I don't know how many times I've rewatched the series now (skip most of season 1 though, and a few clunkers in season 2... for everyone's sake) and still catch new things or find interesting trivia on IMDB or Memory Alpha. Parks and…

@Daniel Rositano The document is still there, Community has just added some tags to the link that are causing it to not load properly. Copy/paste this URL in the meantime, and thanks for alerting me that the link is broken!…

That should be sufficient - the start_crowd.bat file is there to start the application if you haven't installed it as a service. Since you've installed the service, you should be all set to manage it normally like any other Windows service.

Hi Tom, welcome to the Community! I'm guessing you're doing something like what's show in the screenshot here (I'm using the Weekly Meeting Notes template in Confluence for this page). On the left column, you see the Date of the meeting. On the right-most column are the bullets and action items: Is this similar to what…

Hi Frank, welcome to the Community! The way that the "Add to Issue" function works may be a bit different than you expect. For example, based on the message you may go to the issue and look for a new addition to the issue's description, or perhaps a new comment. Instead, over on the right panel there is a "Slack" section -…

Hey, welcome to the Community! How does an Automation rule sound? The following automation rule will trigger when the "hotfix" label is added to an issue (but not when it's removed, and not when other labels are added!) The key lies in the two Advanced compare conditions: * Check if:* First…

Hey Simone, welcome to the Atlassian Community! I've checked some details on your account and am wondering if your question relates to a Server-deployed product. If this is the case, the URL for the product you're using might be something like jira.yourcompany.com vs an Atlassian Cloud product, which would have an address…

Hi Michel, Have you considered the Organizations feature in Jira Service Desk? Requests in Service Desk can be made visible to all members of an organization (in this case, your steering committee members). They could then browse through the organization-visible requests in the customer portal in the same fashion they can…

Hi Patrick! I can confirm that the Slack integration doesn't currently have an event for pipeline started. When considering the types of events that would trigger a notification, the dev team considered the commits pushed event to be similar enough to cover the start of a pipeline also. For most situations, pipelines would…

Hello, thanks for giving the Jira API a go! Basic auth with Jira Cloud no longer uses passwords. There's an error page popping up (the 403 / sign into your account page) because the password used to log in to your Jira site isn't an accepted credential for the API. Instead, you'll need to create an API token. Details about…

Hey there! Unfortunately Crowd 4.1 no longer supports MS SQL 2012 - the supported platforms documentation for Crowd shows that you'll need to upgrade to SQL Server 2016 or 2017. The last version of Crowd to support SQL Server 2012 (and also SQL Server 2014) was Crowd 4.0. Cheers, Daniel

Hi Zachi, I'd recommend using application links between Jira and Bitbucket, as a full application link allows you to do many more things than a webhook alone. It also handles user authentication, so actions in one application correctly happen as that same user in the linked application. Here's a great Atlassian blog post…