Daniel Eads Atlassian Team

Thanks for that additional information! I'd expect that git version to be ok - so here are some additional thoughts: * You could switch from HTTPS to SSH for your git operations; this would bypass the SSL handshake (SSH uses its own encryption independent of the HTTPS configuration for Bitbucket Cloud). Instructions for…

Hi @leobartolome , welcome to the Community! Connection reset errors often happen when no shared cipher/SSL protocol is available. Bitbucket Cloud only supports TLS 1.2, and only with non-weak cyphers as described here. If you happen to be on Ubuntu 14.04, a user on the Community has provided instructions for the packages…

Hi @hwigyum , I can see that one email address on your site (the same one you used to log in here) bounced back to our mail system and was temporarily prevented from getting more mail. I've cleared the block from our system. If your organization's mail server throws the same error again, it's possible that our mail system…

Hi Hari, welcome to the Community! The Scroll PDF Exporter app will appear in the '...' menu for a page when you're trying to do an export: and it will appear in the Apps section for a particular space's Space Tools menu when you'd like to configure the templates. But you must go to the Space tools to access this section:…

This document will walk you through the considerations for copying the application's data and database: * Create a staging environment for upgrading Confluence 

Hi Dustin, welcome to the Community! Based on how the page looks while being viewed, I believe you're using the Page Layout tools (the ones you access from the toolbar) to create the three columns. Columns created this way have a non-configurable width that's relative to the screen size of whoever is looking at it.…

Hi @Dhouha Melki , welcome to the Community! For starters, we do have some resources that will be useful: * AWS Quickstart for Bitbucket Data Center - our official template for creating a Bitbucket Data Center environment with recommended sizing in AWS. There is a 27 page document describing this environment, as well as…

Hi Aly, I've read through some of your previous post here on Community and understand you're going through a project that has some tough formatting requirements. For starters, I see you've looked at these apps: * Scroll Imagemap for Confluence * Content Formatting Macros for Confluence Both are sort of close, but not quite…

Hi Jackson, From the JQL we were looking at for the issuelookup: project = "Your Project" and updated > -1d The "project" part of the JQL filter should scope it down to a particular project. With Next-Gen, this should capture what's on the board, as Next Gen projects don't have scoped filters for their board (they just…

Hi Jackson, welcome to the Community! For this case, I'd recommend using a Jira Automation rule. You can run the rule on a schedule (for example every morning). The first action in the rule would be an issue lookup, based on JQL that captures issues updated that day. For example, this would get any issues updated in the…

We've deleted the test site. This should cause it to disappear from the dropdown list in Slack as well. Cheers!

Thanks for your patience, I was out a few days! For the purposes of this example, I am assuming your custom field for the record is called recordID. Given this is a fairly long/complicated rule to set up, you can download the rule here and then just import this rule into your own instance (rule import/export instructions…

Hi Adam, There are a couple ways to trigger Slack notifications when an issue is flagged. * Jira Cloud for Slack is the standard Slack integration and accessible from the "Slack integration" option in your project's settings. From there, you can use this filter to fire a notification when an issue is flagged to whatever…

Hi Kobi, welcome to the Community! There are a couple ways to trigger Slack notifications when an issue is flagged. * Jira Cloud for Slack is the standard Slack integration and accessible from the "Slack integration" option in your project's settings. From there, you can use this filter to fire a notification when an issue…

Hi @Feng Zhang , welcome to the Community! We typically see this CSRF error when third party cookies are not allowed in the browser. These are enabled by default in Chrome, but it's possible they've been turned off. This article has steps to check for various browsers. Some exceptions you might encounter: * Brave browser…

Ahh OS/2 - I recall working on a phone system in 2006 that ran on an OS/2 machine. The uptime was truly insane! I have a feeling that if the fans in that machine haven't quit working, it's probably still running today.

There are a couple situations where the Slack settings are not visible in Confluence Cloud's space settings. * If you do see the Slack app in the Manage Apps page as Nic mentioned (changing the dropdown filter to either "System" or "All"), then it's likely the app is disabled on its configuration page - instructions for…

Hi @Ottoman Dervish , I just wanted to check in and see if this is cleared up for you now. Your Confluence site is reporting that it has the Slack app installed currently. If you still can't see it in the Manage apps list, please let me know and I'll get a support case opened to sort it out. Thanks! Daniel | Atlassian…

Hello Sam, Our security team is assessing this particular CVE per our security bug-fix policy (NVD has scored this as 'high' in Tomcat). This message is simply an acknowledgment that the particular CVE is being evaluated at Atlassian. While I don't have details to share at the moment, I will update this answer when more…

@Zaur Suleymanov I understand how that could be a bit confusing. Currently Automation uses the "legacy" incoming webhook app in Slack, which does allow different usernames/logos - that's what selecting the "Send message as Automation for Jira" checkbox does. We've hardcoded the value in to Automation though, so there's no…

Hello @mikemcallister , welcome to the Community! The official website at sourcetreeapp.com is the best place to download from as the links will be up to date, but let's try to see if direct downloads help. These are the most recent versions as of this post's writing: *…

Hello Harpal, welcome to the Community! I see you've also opened a case with our customer advocates team in the support portal. Since Community is public, I'm unable to provide private details about your account or Cloud site here. The customer advocates will respond on your support case. In general, it's worth reaching…

That's a correct assessment! This is partially why Microsoft requires you to enable app passwords separately before they can be created. The app passwords are randomly generated, and long - so they: * Aren't likely to be brute-forced * Won't be re-used across other sites like a user password might be (a security risk if…

Hi Sonji, welcome to the Community! For working with links, there are a couple considerations: * If you're typing an address such as "website.com" and the editor auto-converts it to a link, you can use Cmd+Z / Ctrl+Z on your keyboard to "undo" the link conversion * If the link wasn't from autoconverting, or you've already…

Hello Eli, Jira will pop an error message in the lower left corner of your browser window if you try to configure the Google Chat bot without having the app installed in Jira first. The fix is pretty quick: install the free Google Chat bot for Jira Cloud app in your Jira Cloud site. Once it's installed, click the Configure…

Hi @yurika.kobayashi , While your screenshot unfortunately did not seem to attach to the message, I think I have an idea of what error message you saw based on trying the Chat connector out myself and getting an error message. Jira will pop an error message in the lower left corner of your browser window if you try to…

Hi @安昌浩 , welcome to the Community! It sounds as though the Slack connector app is not enabled in your Confluence site. Let's check that out! From the Manage Apps page in Jira, can you change the dropdown to "All Apps" and filter for Slack, then click the Configure button: Alternatively, use this URL:…

Yes - generally you should be able to do that. On Monday we had a short-lived bug where the HTML was simply not allowing the custom data field to be edited. That's now resolved and any rules you need custom webhook bodies for should be all set!

Hi Steven! I've just answered your previous question about JSM and powershell (which was well described - thank you!) and I think the information there likely covers this as well. In a nutshell, you could trigger a webhook from JSM and receive the webhook to run a powershell runbook in Azure. JSM won't run powershell…

Hi Steven, Great question - I really love seeing this kind of work automated. It's likely that you can make some progress in this direction. While Jira Service Management can't run Powershell scripts directly (and you'd need something "in" your AD environment anyway), it does have Automation capabilities that could come in…