Comments
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Unfortunately jquery promises are outside the scope of my expertise! I do see examples of them in the jquery documentation - but as I understand it there's nothing particularly different in using them with results from the Jira API than any other way you'd use them to prevent other functions from modifying your data while…
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Looks like a peaceful trip, hopefully some great and calming memories!
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Drop a line when you can make it to Austin next! Even if the Atlassian office is not open, there still might be a contactless "thanks for visiting" souvenir for you.
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It's been a great pleasure and honor to learn so much from CAB members past and present! Everyone has great ideas to share and has represented others in the Community really well. Taking time out of your busy lives to be on the advisory board in addition to all the other impacts you make across the Community online and…
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Gif game so on point - thanks for this helpful digest @Jimmy Seddon ! What a great way to do something neighborly!
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@Jimmy Seddon your gif game is on point! We had similar plans at our house but a teething two-year-old requested early bed time. We celebrated with a countdown and confetti the next morning 😂. Probably the last year we can get away with moving holidays around before our oldest starts to get wise! So happy to see all these…
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Hi @Tony Angel, welcome to the Community! Sounds like the Macbook might have some corporate policies applied to it still. Would it be correct that this is a personal machine now, and not something you use for work? At the time of purchase, it would have been best if the operating system was wiped/reinstalled. Sounds like…
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Hi @Khan , welcome! This is an interesting question. I'm interested in hearing some more details. First, some information gathering: * Are you using Jira and Confluence Server, or Cloud (URL ends in atlassian.net)? * How exactly are you adding these AJAX calls to your Confluence page? Is there an app you are using for a…
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Hi @paul.barclay , I've cleared out a block from our system for the email address you mentioned. Our mail service had received this error from your invitee's email server: 550: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or…
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Hi @Shannon Harvey , First things first, I'd check the the time on your local machine to make sure your clock is showing the correct time and set to automatically update itself. There are a few configurations (especially with OCSP stapling) where having the time off on your local workstation by a couple minutes can cause…
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Hello Piotr, Can I ask you to confirm which Jira version you are currently running? The latest release of the Jira Server for Slack integration is compatible through Jira 8.13.2. Although Jira 8.14 has been released (and the integration isn't listed as compatible yet), it's not two months old. If you are on an 8.13 version…
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Good deducing! The comments will return as a list. To get the most recent one, you can use a function: {{comment.last.body}} That should return the text! If you need something like the author, you can change the value: {{comment.last.author}}
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@noa the script can be scheduled using a cronjob or as a Windows Scheduled Task (depending on what system you're running it on). I would recommend doing that paired with your typical account-creation jobs. For example, if you create accounts for new employees on Mondays, have the job run every Tuesday morning.
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@Gerry Bolger sorry about that! We had a brief incident with the integration earlier today which caused some commands to fail. It's since been resolved, and I believe this should work for you now if you try to use the slash command again. There's also a chance the app isn't installed on your Slack workspace yet, which can…
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Hi @vignesh m - I think I understand where you're going with this. Some applications allow you to bypass the login screen entirely if they detect an active SSO session (especially when using NTLM on a Windows machine). Atlassian Cloud still requires you to enter the user's email address at the login screen. It's possible…
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Hey @sushil.okte , I've checked our logs for your email address and found that your mail server returned the following error: 550: 550 #5.1.0 Address rejected. This typically occurs if someone in your organization (or an automated system) has added email addresses or IP ranges from Jira Cloud to a blocklist or spam list. I…
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Hurray! Glad to know some of you and looking forward to meeting everyone else! Stoked to see what you'll all do in the coming months!
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Hi @Chandni Dhanuka , I've found our mail service received an error from your organization's mail server, which caused us to pause notifications to your email address: 554: 554 5.7.1 ...@... Recipient address rejected: NO-DOMAIN. This appears to be a misconfiguration at your organization's spam service - here's the…
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Hey @Andreas Vogel - we did find an error in our logs during your attempts on December 17. It's been somewhat difficult to get an investigation underway with many of the developers on holiday - we're currently in the phase of digging into the why of the issue (after having identified the what). Your new email address is…
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Hi @Julia Dudni , Earlier today we had an issue with the Jira Cloud for Slack integration. I believe this is the issue you were seeing - during that period, issue previews may not have worked, and trying to create an issue in Slack might have returned an error message saying "operation_timeout". As of a few minutes…
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Hi @Santiago David , Yes, I can confirm there was an issue with the Jira Cloud for Slack integration earlier today. The problem on our end was resolved about 20 minutes ago (Dec 21, 17:50 UTC). You should be able to use the integration in Slack now and not receive the operation_timeout error. Give it a try! Cheers, Daniel…
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@M Amine I'm assuming you got a mismatch error. You can get it switched over to Data Center by: * Removing the Service Desk and Core Server licenses while on the versions & licenses page * Switch the Software license from Server to your Data Center license and save it * Re-add licenses for Service Desk and Core (they need…
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Looking at that bookshelf like... Of COURSE you have the Norton anthologies, plus what looks like a copy of the Atlas Obscura book sandwiched in down with Harry Potter.
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Hey Andrew, welcome to the Community! When you say that you need to re-login after clicking on a link, do you see the login message as a Slack response from the Jira Cloud bot - green "Log in" button like this: Or is it a login window in your browser that's more along these lines: Knowing which of these prompts you're…
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Glad to hear you've enjoyed it! It's great to see so many folks engaged in new programs, especially fun ones like this. I've also enjoyed observing from afar as @Monique vdB masterfully coordinates all the things and gets everyone even more recognition for the great jobs of answering questions, leading discussions, and…
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@rick.leach The mention UID is stored as a user entity in Jira - this doesn't really affect anything else in Jira but if you want to remove it, a Jira Administrator can make a REST API call to null the value for a particular user. For the mentions - Automation rules in Jira can be toggled on and off. Does that answer your…
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I did pick up one more pause event out of the mail service just now - if it's not too much trouble, could you give it one more go today? Either it will work this time, or I'll get an error that we can work on to improve the reliability of the system. Thanks!
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Hi @Andreas Vogel , Daniel with Atlassian Support here! Our mail service received an error from your new email addresses email server when the verification email was sent: 550: 550 Requested action not taken: mailbox unavailable When our mail service gets errors like this, it takes a temporary pause from sending more mail…
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Hi Ben, A customer advocate responded to your first request just under an hour ago. Hopefully that email went through! We've also just now corrected an issue with your account that was causing the permission error you saw. Let me know if you didn't get the email with the resolution to your first question, or if you're…
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Hi @Ben Jones , I can confirm we've got two purchasing and licensing requests in the support portal for you. One has been assigned, although it looks like the customer advocate is still looking into your question and not responded yet. I'll be following up with our team on the backend to check if there are any reasons…
