Daniel Eads Atlassian Team

Hi @sobos_gmbh , Unfortunately the version of Confluence is too old to directly have a Data Center license applied to it and convert to a Data Center trial. That is a nice workaround for more recent versions of Confluence - however all the more recent versions of Confluence that can convert to Data Center with the license…

Hi @Mila Shutova , welcome to the Community! From the curl example you posted, it looks as though you're trying to use a single token (and no username) with Basic authentication. While Basic auth does work - it requires a username (your email address) with Atlassian Cloud. Consider this example: curl -v…

Hi @Adam Skrodzki , welcome to the Community! The attachments macro can indeed help filter down a list of attachments on the page by some criteria, such as labels. After adding the macro to the page, you can use the pencil icon to edit it: In the macro's options, you can add a comma-separated list of labels that particular…

Hi Ramy, On the date you mentioned (February 15), we dropped support for some less-secure ciphers in Atlassian Cloud. You can read the specific details about which ciphers were dropped on this Community post. It's quite possible that your Confluence 5.7 instance is running on Java 7 still. Java 7 and even some early…

My kids run the show in Animal Crossing but haven't taken the reigns on Pokemon (yet). Enjoying the walks and getting to choose the directions for now. I don't think it will be long though before the start taking an interest in where we're going / why; hopefully I can keep them noticing the "real world" landmarks for a few…

Hi @sangsub.kim , The logout flow is a little tricky, because Community functions a little more independently from other Atlassian sites but still uses Atlassian ID. You can log in to a different Community account by following these steps: * Visit https://id.atlassian.com * Log out at id.atlassian.com * Log out at…

Hi @Lyle Kippen , thanks for reaching out and welcome to the Community! Asking for help (and including your email address) was the right thing to do. Atlassian Support needs to take action in this situation, and since Cloud Free accounts aren't able to open support tickets directly through the "contact support" form, we…

Hi @Ladislav Toldy , welcome to the Community! Bitbucket Server and Bitbucket Data Center do use the same installer, and the license is what enables the Data Center features. If you are planning to use a single node, the instructions for setup will mirror the Server setup instructions (and you just put your Data Center…

Hi @Quipment , welcome to the Community! Nic's answer is absolutely correct - you should be able to use 7.6 with a current license and should not need to downgrade to 6.10. I've had a look at your account and your SEN is still current. What I think may have happened is that the support maintenance was renewed at some point…

Hi @YARON LEVY , While the Icons for Jira app is unsupported, we have tested it against Jira 8.15 and marked it as compatible on Marketplace. This will remove any warnings in the plugin manager about incompatibility if you had the app installed on Jira 8.6 thru 8.15 (including 8.12 as you mentioned). It is possible to…

Hi Suma, Would I be right in guessing that you want multiple areas on the page where attachments can be listed, like this example? On the left side, I have an attachment macro that shows all the attachments on a page. On the right side, I've used the label filter to show only attachments that have a label called "picture"…

Hi @Phillip Bagwell , welcome to the Community. I've opened a support request on your behalf using the email address you listed, and for your privacy I've also edited the email out of your post. You should receive a confirmation email at that address shortly that an issue has been opened with our support team about…

Hi @Jon Collins , welcome to the Community. If you're preparing to do a cleanup, I'd recommend having a look at the official Atlassian cleanup guide for Confluence . We discuss various items you can clean up in your instance, methods for tackling them, and list out some marketplace apps that might be of use. We've added…

Hi @[deleted] , welcome to the Community! I'm inclined to think that Chalk is your company's internal name for Confluence, and probably Confluence Server specifically. If you've got pages that don't show any restrictions but your teammates aren't able to view them, it's likely that the space permissions are locked down to…

Hi @YASER SHADMEHR , welcome! I've checked the email address you posted with and found there might have been a problem receiving an email on 2/10, but that should be resolved at this point. Please try again if the invitation needed to go to your own account. I found some colleagues at your organization with mail delivery…

Hi @Nathaniel Victor - just want to note that this is a technical limitation of cron and won't be remedied in Jira filter subscriptions. The standard unix fix for this is to run a script every 7 days, but use logic inside the script to "skip" every-other run (see this discussion on Linux Questions for more info). As you…

Hi @Ji Li , I'm sorry you've had this experience while trying to paste images. There was an issue with pasting images over the last couple days, which should now be resolved. Refreshing any issues you may have open and trying to paste again should work successfully now. Thanks, Daniel | Atlassian Support

Hi Will, Confluence's database doesn't have an equivalent table to Jira's app_user table. Only the cwd_* tables mentioned in that article are present in Confluence. As you are looking to resolve the problem with duplicated email addresses in the migration assistant, I would advise changing the email address rather than…

Hi Luc, Over the last few days we started seeing reports of fonts in the Service Desk Customer Portal being delivered incorrectly to users in Europe. For those users, it seems that using a VPN endpoint in the US for example seems to allow the fonts to deliver correctly. I think this is the issue you're seeing now, which…

Hi @KTheDev , welcome to the Community! You should be able to clear all your sessions in Bitbucket Cloud by changing your password at id.atlassian.com - full instructions: Account's active sessions can be clear by changing the account password. * Navigate to https://id.atlassian.com/ * Log in using your Bitbucket account's…

Hi Lucas, welcome to the Community! Given that Jira projects often contain hundreds or thousands of issues, listing all issues of a project in Slack would be cumbersome for many situations. I'm guessing for your setup, you might be interested in helping people find issues that are in a current sprint, or issues that are…

In my heart, there's a space for you!

Hi Dawn, Applying a Data Center license on the Versions and Licenses page (linked by Brant above, this is the same link) will convert your current Jira 8.13 / JSD 4.13 Server into a single-node Data Center instance. You do not need to upgrade to an LTS (formerly known as Enterprise) version of Jira before applying the Data…

Hi Mark, welcome to the Community! According to the frequently asked questions about the end of new Server license sales , any quotes generated before the end of Server license sales on February 2 will be honored. Unfortunately, I don't see any outstanding quotes on your account. If there's possibly an open quote on…

Hi @coyers.went , On February 2, Atlassian ended the sale of new licenses for our Server products. Per the frequently asked questions about this change, the options are to license the Data Center version of Bitbucket to run on-premise, or to use Bitbucket Cloud (bitbucket.org) for repository hosting. As it sounds like…

Hello @陈土锋 , welcome. Versions of Confluence Server after 6.0 have another service that enables collaborative editing. You may want to add this location block to your nginx server configuration and reload nginx, as described in the Confluence + nginx documetation: location /synchrony { client_max_body_size 100m;…

I've had the pleasure of seeing some of your contributions already! It's always amazing to read some of the insights and great ideas you all bring to the table. Welcome to the Leaders program!

@Kristin Lyons I'm glad this has been helpful! In the years since this was originally published, I've joined Atlassian and helped review a more comprehensive "official" Atlassian cleanup guide, based largely off this article. You can check out the official guide here as it goes into more detail and covers Confluence and…

Don't fret! We'll get it sorted out 🙂 The other connectors aren't necessary if you'll only be accessing Jira through nginx over HTTPS. You can comment them out by surrounding them with <!-- and -->. I've noted you put the server name in the latest set of configs. In my reply below I'll continue using "mypage.de" for your…

Hi @Pete P , interesting question. I assume you're pasting into Word and Outlook (after a trip though Notepad) - is that right? My first thought is to utilize Office's "paste and match style" function. Depending on the Office version, you might be able to access that option from the right-click menu, or the Paste icon in…