Patricia Francezi_iDev_ Community Champion

I wrote an article that may interest who comes to this post, to explore how ITIL incident models, runbooks, and playbooks connect with Jira Service Management Playbooks to guide and automate service work.…

is the " Coming soon: Connect your goals and projects to any AI tool" added to the release notes already? https://community.atlassian.com/release-notes

i do know the feeling......... You never think that rovo would be dumb at atlassian stuff... never ever

Thanks for your post. This explain a lot why even I search for the name - being the app name the exact word for it, it does not show in the first found listing. 

Thats me!

I did the same - just because of the more 2 opportunities of having more shirts, and thought the patch would be different for each one... Actually I dont agree on receiving only one giftbox @Ree Kent LOL we should have one per designation But @Mark Sayo the good news is that if you go to the Expert side of the force, you…

Hi @Michelle Kirk I'm from iDev Solutions a Marketplace and Solution Partner We just launched https://marketplace.atlassian.com/apps/380331023/iconfig-hardware-inventory-discovery-agent-for-assets One of the features I have in my backlog is the license usage detector, as you need to. I would like to chat if you have more…

2026 - i made it work using curl --location --request PUT 'https://admin.atlassian.com/gateway/api/ex/jira/{{cloudid}}/rest/servicedesk/customer-management/noeyeball/1/local-servicedesk-user/bulk-migrate-to-atlassian-account' \ --header 'Accept: application/json' \ --header 'Content-Type: application/json' \ --header…

@Adam Kassoff Is your script working yet? Im getting 404 with the end point now, and trying to figure out if there is something new.

This is a good news, and for the last two years I have feeadback from different customer saying that the feature is not useful for them because its very basic. I hope more planning features also are the topic for Jira Plans, when we have a big opportunity to use Jira to align programs and portfolios, but currently is not…

thanks @Monique vdB :) lol 

I liked - but I feel like Im missing 36 x 300 kudos each == 10800 and will receive only 750 lol 

I liked to see the new classification on alerts - so AI will have more information to filter the noise as learning goes.

adding to @Mathew Lederman 7 - updates that are not mentioned in any of the previous location. The release notes also needs an improvment - organizing on how to use. The release management does not show when the release was done on your instance. Not all releases are managed by continuous or bundled tracks. So, yes, I also…

as feedback, was not better already call spaces instead of projects? most of, if not all instances, are already as space. I know the collection is made for migrations, so its better note this as well. 

Hello, can we have a new timeline on this? I didnt see any instance with that implemented.. 

Will this field type available on forms ?

Do we already have a official post with timelines? Im planning to run a full test on all customers workflows to check any issue beforehand See that an automigration can be a problem if there is anything not covered by new editor, that might break. Do we have a plan for rollback to the old experience in these scenarios?

Hi @Raafi Mohammed I have the same issue as @Ralf Scheller pointed here Also, due to the lack of customization features we lost a recent battle in a customer, that prefered to build a connector.... So I also requested access to the EAP - this would be good for this customer as they are not using all the portals in jira.…

I have a urgent scenario : customer is moving from service now, training next week. Is there a way to update their instance right now? 31st march first day on production. Just having option to turn on in April will cause a friction with this team. Cause 2 months later they will have to learn everything again. 

@Varsha Patel I Meant for the entire site, would I use the same path for personal lab? If you’re an admin: * You can turn on the new navigation only for yourself * You can turn on the new navigation for everyone on the site

Not sure I got on how to enable for the instance. Both paths are point to personal labs. 

Hello @Bruno Altenhofen - could you help on this one? I have the same question for a little different approach I want to use the answer to create Asset Objects. Can we filter the fields by their fiedkey? I know this is should be a different question, but this could be an Article inspirantion for you. Thanks for your…

Hi @Anthony Nguyen This API does not work in browsers, so why ou cant reach it from it.

it was also the "smart value" - it was not working. so I changed to customfield id. Anyway THANKS TO JUMP IN!!!! I want also contribution on this if possible If I want to add the numbers in the summary or doing any calculation with then (like now + 3 months ahead) Cause one task will have a due date per month based on the…

after changing the variable names to be the same - it didnt work, but when i changed the issue field to issue.customfield_11772 it worked . THAAAAAAAAANK YOU! BUT dont leave me @Bill Sheboy LOL If I want to add the numbers in the summary or doing any calculation with then (like now + 3 months ahead) Cause one task will…

checking and its a field number, yes. i was trying to use the variable from the automation manual menu, so changed to a field, wondering if the variable is a number or not. but the field is a number { "id": "customfield_11772", "key": "customfield_11772", "name": "Teste automacao", "untranslatedName": "Teste automacao",…

{{varLoopValues.rightPad(varLoopValues.length.plus(issue."Teste automacao"), "X").remove("NULL").replaceAll("X","X,").substringBeforeLast(",")}} Can you post the value of the field you are using as the loop var? Teste automacao - in the right of the screen shot 

@Valerie Knapp Thanks to jump in - my post was updated. I saw no difference from the posts I used to build it. 

Its updated, please check